EXPRESS REMOVALS LIMITED Reviews 74

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and efficient, making the moving process much easier and less stressful. Many highlight the excellent service, noting the care taken with belongings and the smooth execution of moves. The booking process is frequently described as quick and easy, with competitive and reasonable pricing often mentioned as a significant advantage. However, some customers also noted issues with the company. A few people experienced slow work from the moving team, leading them to feel they had to do some of the work themselves. There were also instances where communication about changes to bookings or items being moved was not effectively relayed to the moving team, causing frustration. Additionally, some reviewers felt that the pricing for additional services, such as boxes and wrapping, was higher than expected.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness.... See more

Service

Clients share positive opinions on service, frequently highlighting the efficiency, professionalism, and... See more

Price

Users describe positive interactions with price, consistently finding quotes to be clear, concise, and very... See more

Booking process

People report positive experiences with the booking process. Customers found the booking to be quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guys worked tirelessly throughout torrential rain both moving out and moving in the next day. Nothing stopped them, they really were amazing. Shane & Bugsy (packers) were swift and efficient. Rob... See more

Rated 5 out of 5 stars

Express Removals is the best moving company I hired in the past 10 years. I was particularly impressed by how organised and systematic the team was. They worked quickly without cutting corners... See more

Rated 5 out of 5 stars

We would definitely recommend Express Removals! We received an initial quote via email, then arranged for an in-person appraisal. While the second quote was a little higher than the first, we... See more

Rated 5 out of 5 stars

David and Thomas cleared our flat within a few hours. They were swift and thorough, and also paid close attention to detail ensuring none of our items were damaged in transit. Communication with the... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Piano Moving Service
  4. Self-Storage Facility
  5. Storage Facility

Written by the company

Whether you’re moving across town or around the world, Express Removals is here to make your move stress-free and easy. With our years of experience in domestic, business, and international removals, we are the trusted experts in helping you get to your new destination with ease. Our skilled professionals are committed to providing you with seamless service from start to finish. Whether you’re moving a single room or a whole six-bedroom home, we have the expertise and resources to ensure a smooth transition. We also offer reliable and efficient removal services to businesses of all sizes, from small shops to large factories. When it comes to international removals, we have you covered. Our worldwide removal services can take you to destinations across the globe, including the USA, Australia, South Africa, Canada, and New Zealand. We offer both full and part loads to all areas and great prices on groupage services for shared transport. And if you need storage, our modern facilities offer fully containerised storage in a secure environment with 24-hour security. Whether you need short-term or long-term storage, we have the solution to meet your needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent movers

Excellent movers. Quick and professional but also personable.
Friendly staff in the office, easy to get a quote from and they were willing to book last minute.

November 21, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Just Brilliant

Easy from start to finish and a good price. The movers turned up on time, super friendly and made the whole day easy and stress free. Would use next time without a doubt, recommended.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent moving experience

Used Express Removals to move our daughter to her first home. Date had to be changed due to an issue with the other party, but new date quickly arranged with the company. On the day the removals personnel were brilliant (Tommy and Gus). Will definitely use this company again

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great - competitive pricing, high standard

David and Thomas cleared our flat within a few hours. They were swift and thorough, and also paid close attention to detail ensuring none of our items were damaged in transit.
Communication with the company was easy, and they provided the best quote in the local area yet were highly professional, with all work completed to a high standard. Would highly recommend to anyone.

November 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommend

Office staff were helpful and movers were so lovely, quick and efficient. They made the experience as smooth as it could be. Good prices as well

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Best moving company I've used in 10 years

Express Removals is the best moving company I hired in the past 10 years.
I was particularly impressed by how organised and systematic the team was.
They worked quickly without cutting corners and showed real pride in their work. Communication before the move was excellent, and the move went well as planned.
The care they took with my belongings gave me complete peace of mind.
Everything was loaded carefully and transported safely to the storage facility.
They made what could have been a stressful situation much easier to handle.
First-class service at a competitive price. I would definitely use them again in the future.

October 16, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Mark Harris

Express removals gave me excellent service from clearing the house to putting everything in storage and then 7 months later moving to the other end of the country.
They were always helpful on the phone and keep to the delivery date I couldn't fault them .

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service
This was a last minute booking from Kent to York. The service was efficient, friendly and finished on time. Very happy.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

The guys worked tirelessly throughout…

The guys worked tirelessly throughout torrential rain both moving out and moving in the next day. Nothing stopped them, they really were amazing. Shane & Bugsy (packers) were swift and efficient. Robbie and Jack were literally brilliant. Friendly, helpful and went way beyond the norm.
Couldn’t recommend this company and great team highly enough. Great experience all round.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

We would definitely recommend Express Removals!

We received an initial quote via email, then arranged for an in-person appraisal. While the second quote was a little higher than the first, we were happy to accept for the peace of mind and reassurance.

The 3-man crew arrived in 2 vans in the timeframe we had been previously advised, and quickly got to work packing up our home. Luckily, we received confirmation of completion very early in the day so there was no hanging around and waiting, and the crew were able to unpack at our new home just as quickly.

The crew were extremely professional and friendly, and completely took away the stress of moving!

Highly recommend!

September 5, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best in the business

This is the 6th move I’ve had in my life and these guys were by far the best. First time I’ve had nothing broken. They were really helpful and friendly, making everything super easy.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service from James and Gus!

I was looking for a parking spot on Wilton Road in Bexhill-on-Sea while driving a scaffolding lorry (High & Mighty Scaffold), and two workers, James and Gus, had cones out saving a space for their removals truck. To my surprise, they gave up their prime spot right outside the property and let me use it instead—even though it meant they had to park further away and walk more to do their job.

I watched them work all morning, and I was really impressed by the care and respect they showed for the homeowner's belongings. Their professionalism and attitude were top-notch.

If you're looking for a removals company, I would highly recommend this one—James and Gus were absolutely excellent!

July 15, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Move

Was a great experience from start to finish - admin team were great / super responsive, smooth / formal process in getting a quote (someone came out, giving me peace of mind that there were no hidden charges on the day), and then the guys that came out for the actual move were speedy / efficient and generally nice guys - would recommend this service

May 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look