My daughter had an appointment today and we were kindly greeted by the reception staff. The actual optician Najiya had such a lovely presence and manner. My daughter is very anxious about her eyesight... See more
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All the staff at John High Faversham are friendly, approachable, knowledgeable and above all, go that extra mile to ensure your experience in their branch is a great one! Special mention to Lewis... See more
Was recommended Eye Emporium Cricklewood by a friend. So glad I went as I had been suffering with poor eyesight for the past 2 years, and realised my glasses were over 5 years old, so I needed an adj... See more
I was contacted by Kemi at Whitstable audiology offering a free hearing health check. She had an appointment available the same day. She explained everything that was going to happen in a clear an... See more
Company details
About Eye Emporium
Written by the company
About Eye Emporium
Independent Opticians with stores in London & Kent. For over 25 years, we've been looking after our community's eyes, one pair at a time.
We believe that better vision and hearing are one of the key ingredients to living a more fulfilling life. We believe that everyone deserves to see and hear the world clearly and comfortably.
At Eye Emporium we’re all about going the extra mile. Going beyond just hearing and vision, and helping our patients reach their wellness goals. Every person who walks through our doors is given personalised care, so we can improve the health and wellness of our communities, one pair of eyes and ears at a time.
Making the right choice when it comes to looking for glasses can be a little overwhelming. We get it. Whether you're searching for the perfect frames to suit your face shape, or looking for styles that make a statement – we're here to help.
From clear glasses frames to modern round styles, we have the shapes and colours to suit every face and taste.
Contact info
United Kingdom
- info@eye-emporium.com
- eye-emporium.com
5.0
Excellent
997 reviews
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Great service
Great service, very good prices , 10/10 would recommend. Ask for Ali or Sajjad and Zayn, best customer service.
November 29, 2025
Unprompted review
Outstanding service offered
Outstanding service offered. Staff super friendly and helpful and I really enjoyed the way they educated me about eye health and explained everything that they did
December 4, 2025
Unprompted review
Brilliant Very helpful well beyond…
Brilliant Very helpful well beyond expectations they have managed to locate a frame that I wanted thru diligence and HARD work much appreciated.
November 26, 2025
Unprompted review
Amazing customer service from Farooq (Roman Road)
Amazing customer service - extremely helpful and very attentive. Went above and beyond to find the correct frame for me. Much appreciated
Thank you Farooq (Roman Road)
November 29, 2025
Unprompted review
good customer service
good customer service
184 High Road Willesden.
November 29, 2025
Unprompted review
I had a great experience with my eye…
I had a great experience with my eye test. The staff were incredibly kind, and the whole process was explained clearly from start to finish. I felt very comfortable throughout. A special thank-you to Saida — she was absolutely wonderful and made the appointment even better. Highly recommend!
November 29, 2025
Unprompted review
Excellent customer service
A very helpful service in the community exceeding my expectations by a long shot.
November 28, 2025
Unprompted review
Excellent opticians
I came to eye emporium Roman road and my experience was successful and professional. Farooq was very helpful and accepting of my my queries. Would recommend.
November 29, 2025
Unprompted review
Great service
Great service in a warm and friendly environment. Nothing is ever too much trouble and the staff are fantastic!
November 28, 2025
Unprompted review
Cricklewood branch - Maya was amazing help
Was recommended Eye Emporium Cricklewood by a friend. So glad I went as I had been suffering with poor eyesight for the past 2 years, and realised my glasses were over 5 years old, so I needed an adjustment and some new glasses. Maya was amazing, so friendly, knowledgeable and professional. Gave me such good advice about what frames best suited my face shape and size, perfect. I highly recommend Eye Emporium, and big thanks to Maya, I can see clearly now. She is a true credit to the company.
October 31, 2025
Unprompted review
Honest, friendly and welcoming
What I love about this business is that they don't 'push' you to buy the more expensive glasses, or to buy a new pair each time I have my eyes tested. Honest, friendly and welcoming.
November 3, 2025
Unprompted review
Very good working and nice people thank…
Very good working and nice people thank you so much
November 25, 2025
Unprompted review
Munira and Maya were amazing
Munira and Maya were amazing!
i’ve gone to quite a few opticians to try on glasses and Munira found me a pair that i love in just a few minutes. Both lovely and patient , fantastic service. 100% recommend
November 24, 2025
Unprompted review
John High Rainham
The rainham branch did my eye test for me today, all staff couldn’t have been lovelier if they tried, got me all sorted and I have 2 new pairs of glasses on way. Thank you x
November 22, 2025
Unprompted review
Fantastic customer service every time
I've been a customer of this fantastic opticians for around 30 years.
Jan at the Sittingbourne branch is always so lovely on the phone and in person. Today I popped into the Faversham branch and met Lewis, also really helpful.
Yesterday my son found out he needed glasses, we ordered them and they arrived today! To say I'm shocked at the fast turnaround is an understatement.
November 20, 2025
Unprompted review
The whole service was really great
The whole service was really great. Saida was very thorough and knowledgeable. Farooq was helpful. Highly recommend
November 20, 2025
Unprompted review
I visited for an eye test in the Summer…
I visited for an eye test in the Summer and Sabine picked up a problem she was very thorough I was seen a couple of times and referred to a Corneal Specialist and need an operation
Sabine was really kind and helpful I have new glasses which I’m very pleased with .
Amy was very helpful with choosing and fitting my glasses
Thank you
November 19, 2025
Unprompted review
Bent sunglasses
Sat on my sunglasses on holiday, thought they were ruined. Eye Emporium straightened them straight away with no quibble - all perfect again :)
November 18, 2025
Unprompted review
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