EYEMOS® Reviews 

I ordered the product on June 7 and have not received it or got my money back what a scam please don’t deal with this company just a scam

I had an issue with the Eyemos mask where I couldn't see the highest temperature, I couldn't change the vibration settings and I couldn't turn it off with pressing both buttons. I contacted customer support and was immediately responded to with the solution. I was using a power adapter that was not rated high enough for the output. I was instructed to use a power adapter that was rated 2A or higher, or use a power bank for my power source. Using a power bank solved my problem. I use the mask 2x/day (morning and evening). At times I still do experience dry eyes, but I have been only using it so far for 4 days since I replaced my power source. The mask is comfortable and nice and warm and I will keep on using it to decrease my dry eyes.

I have very dry eyes and live in a very dry climate. I was experiencing styes from the dryness and using eyedrops constantly.. I started using the Dry eye wipes every day and it has helped so much. No more irritation and much less eye drop use! I highly recommend them!

Made my dry eye worse. Unsure how this has relieved anyone's dry eye and makes me question the validity of these 5 star reviews.

Have used the wipes for 2 months. Can really feel the difference and now I very seldom use the drops that I used to use every day before. Thank you!

Excellent customer support (thank you, Diana!) resolved an issue with my eyemos. Some would call it user error!

I just received my Eyemos. It feels great, but the temperature button wasn't working properly. Diane at customer service provided information that fixed the problem. I just needed a better adapter to plug into. Thank you! I look forward to using it.

Great mask, durable and made well. I like the whole package, bag, mask and moisturizer. An idea, you could supply the adapter!

Honestly, I was skeptical. I suffer from dry eyes to the point where I was no longer going to be able to wear my contacts. I have been using EYEMOS for 1 week and dryness has improved 100%. I can wear my contacts all day without any problems. I haven’t used the moist setting yet, however the massage and heat setting are very relaxing!

I love the Eyemos eye wipes. They smell wonderful and do a great job cleaning the eyelids and lashes. I will definitely order them again.

The mask works great, but I want to emphasis that customer support is superior! They answered my questions immediately and followed up with consistency. I highly recommend them for customer service.

The cord for this eye mask stopped working after only 3 uses. I was within my 30 day return window when I could get a refund, but when I contacted them to get return authorization, I was told I needed to take photos of where I was plugging it in! Then, after sending said photos, now their respondent, Dianne, demand a video of my plugging it in! I warn you, DO NOT USE THESE FOLKS! The product cord is very temperamental and may not last long! The cord is very specific to the product and the heat switch is part of the cord, so if the cord goes, you no longer have the device! WARNING!!!

I was skeptical but I had been going thru severe dry eyes for more than 4 years. And been with my eye specialist for 3 years.. I tired all eye drops from steroids to xiidra and OTC. Plus so many other things.. so I thought to give Eyemos a try since it had good reviews. I was so predisposed and ready for it to fail as everything else I had tried. But it worked and I am so happy that it helped me tremendously. I just can't believe that imy eyes are so much better. I still use my steroids eye drops but only before going to bed. Thanks so much Eyemos!. I recommend it 100%

I love the product just wish that you didn’t have to place a subscription, that I can order when I need it. Other than that, an amazing product.

I genuinely want to say that your product made a noticeable difference for me. Within just three days, I experienced significant improvement , no more heavy eyes or random pain. The vibration and heat functions also provided great relief for my sinus congestion. I ordered eye wipes and second mask for my mum..

This is such wonderful relief from dry eye!

Dry eyes suck. I never managed to use the
microwave heated eye mask regularly and eye drops didn’t provide enough relief, so on a recommendation from a friend I tried the Eyemos mask. I love the convenience of plugging it in next to my bed. I am using it daily now. I had missed the part where you need to keep it plugged into an adapter so thought it was malfunctioning but customer service quickly sorted me out. Love the mister! Like a steam room for your eyes.

I was at my wits end with dry itchy eyes, constantly on my mind, and the irresistible rubbing only made it worse. My optometrist prescribed many different drops and I used warm wet cloths, which didn't stay warm for long. The only thing that worked was steroid drops which could cause harm long term. I was finally prescribed immunosuppressive drops which cost $240/month and would take months to work. I knew I had to do something else so I tried an Eyemos mask and lid wipes. Within days I felt relief and no longer use drops. The mask is comfortable, the temperature control and the automatic timer is such a convenience. Thank you Eyemos.

Love the longer cord so I can lay on couch while using the mask. Would give it 5 stars if it came with the 5 volt adapter which allows the 55 temp. To me it makes a BIG difference. Works great and is comfortable to use.

I got my mask about 18 months ago after dealing with gritty-feeling eyes every day for 8 months. Drops did nothing. I use it nightly for 15 minutes (heat only; I don’t care for the vibrations), and during most days it’s like I don’t even have dry eye anymore. I have a backup Eyemos mask in case this one ever stops working. I recommend it to anyone with dry eye.