Eyesfav Reviews 

129
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers had a great experience with this company. Customers frequently mention that the contact lenses are exceptionally comfortable, remarkably soft to wear all day long, and very easy to apply. Consumers also love the wide selection of vibrant, natural-looking colors that perfectly complement various makeup looks, everyday styles, and special cosplay events. Some reviewers were notably not happy with order fulfillment, noting long shipping delays, lack of tracking updates, or receiving completely incorrect colors. Some people also felt that customer service was completely unhelpful and dismissive when trying to resolve these frustrating delivery and product issues.

What people talk about most

Product

People report positive experiences with product, highlighting that the lenses are incredibly comfortable,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast shipping and quick... See more

User experience

Customers consistently note positive experiences with user experience, sharing deep satisfaction with the... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers noting helpful accessories... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The contact lens last longer than most that I've used and they're all so comfortable and natural looking! I don't find irritation at all and most of the time I don't even feel like I'm wearing one. My... See more

Rated 5 out of 5 stars

EYESFAV is one of the best places I’ve recieved contacts from because they not only ship your item out quickly but their lenses in particular are very comfortable and hold up well. I highly recommend... See more

Rated 5 out of 5 stars

So comfortable ! I try a lot of contacts and these don't make my eyes feel itchy or uncomfortable. Lots of variety in their website and customer service is really good

Rated 5 out of 5 stars

I love how they shipped my package real quick. The wide selection is awesome including lense for regular everyday wear and cosplay. My fav pair is Vera Blue and Mirage Brown. Try them, you will love... See more



Contact info

4.2

Great

TrustScore 4 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(129)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Website Review

My review is on the website. The website is way too busy. The site is difficult to navigate. I only wanted one pair to try and I was thrown back and forth and all around the website. Sometimes it works out best. I ended up not making a purchase. Monies saved.

November 24, 2025
Unprompted review
Eyesfav logo

Reply from Eyesfav

Thank you so much for taking the time to share your experience with us. We truly appreciate your honesty. We’re really sorry to hear that navigating our website wasn’t smooth for you — that’s definitely not the experience we want any customer to have.

Your feedback is incredibly valuable to us. It helps us understand where things feel confusing so we can make the site clearer, simpler, and more enjoyable for everyone. We’re already reviewing our layout and navigation, and your comments will be part of that improvement process.

If you’re comfortable, we would love to know which parts of the site felt most frustrating. Your insight can genuinely make a difference.

And whenever you decide to give our lenses a try, we’re here to assist you personally to make sure everything goes smoothly.

Thank you again for helping us improve — it truly means a lot.

Warm regards,
The EYESFAV Team

Rated 5 out of 5 stars

Eyesfav products satisfied me with…

Eyesfav products satisfied me with comfort, look glamorous, and smart.
Also staff are friendly respond with humble attitude.
For instance I made a mistake with my address, they resend my orders and plus for 3 orders free.
Thank you Eyesfave!!

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Honestly the best lenses

Honestly the best lenses ! They have such an incredible selection! I have so many pairs ! Such great quality ! I have cosplay lenses and everyday wear ones and they are all fantastic! I highly recommend this brand!

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

BEST COLORED CONTACT BRAND EVER!!!

I found this awesome company through a friend and I ABSOLUTELY LOVE THEM! From crazy designs and colors to the most natural. They are the best option for anyone and have great deals! I would recommend to anyone I know! I will be shopping with them and ONLY EYESFAV.COM ❤️

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love this product

Absolutely love this product! Love it even more now. I ordered and did not receive one pair. How do you prove you did not receive something? They were so gracious and sent me another pair!! My friends have ask about these beautiful contacts and now I will recommend them even more! Will be ordering more for the holidays soon! Thank you!!

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE Reviews are manipulated

I purchased 3 pair and after trying and trying to put a pair in, I failed. Per return policy they will accept items that are unopened and unused so I contacted them for refund. They responded one asking if product was unopened/unused. I responded and now can’t get them to answer back with return steps. Horrible customer service, don’t recommend. Only form of contact is email and have business headquarters overseas. BEWARE

**** UPDATE***
I finally received a refund. I’ve included quote from the email finally sent from the company. You can use the facts to determine whether you want to do business here..

“ We also noticed that a review regarding this order has been posted on Trustpilot. While we fully respect every customer’s right to share their experience, we would be very grateful if you could kindly remove the review after the refund is processed, as it will help us continue to build trust and improve our service for all customers.

Once the review is removed, we will immediately process your refund, and the amount will be returned to your account within 48 hours.

We truly value your understanding and patience, and we hope that this solution shows our genuine commitment to making things right. Your satisfaction means a great deal to us, and we sincerely hope we will have the opportunity to serve you better in the future.

Best regards,
Ann
EYESFAV Customer Support”

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

EYESFAV , MYSELF, FAMILY & FRIENDS only go to for unique gorgeous COLORED Contacts !

Myself & friends all loved my beautiful unique colored contacts i have purchased many times from MY VERY FAVORITE company EYESFAV! I will not order or get any colored contacts fromany other company or store! The multiple choices EYESFAV HAVE FOR THEIR CUSTOMERS PROVE GREAT DEVOTION AND SATISFACTION TO ANY AND ALL WHOM ARE INTERESTED & committed to purchase from the one and only EYESFAV ! I want to take this time as well to say , THANK YOU TO EVERYONE AND TO THE STAFF AT EYESFAV FOR THEIR ABSOLUTELY Impeccable CUSTOMER SERVICE THEY GIVE TO US WHEN WE call,email & write letters when we have questions, concerns or comments! I am a happy devoted & 100 percent satisfied buyer!
My friends and family members will also be sharing their great experiences as well.

June 5, 2025
Unprompted review
Eyesfav logo

Reply from Eyesfav

Dear Michelle,

Thank you so much for your heartfelt message! We’re truly touched by your kind words and the continued support from you, your family, and your friends. It means the world to us to know that EYESFAV has become your go-to for beautiful and unique colored contacts.

We're especially happy to hear that you've been satisfied not only with our products but also with the service from our team. Your trust and loyalty are what keep us striving to do even better.

As a small token of our appreciation, we’d love to send you a little gift. Please kindly reach out to us at support@eyesfav.com so we can arrange this for you.

Thank you again for being such a valued part of the EYESFAV family. We look forward to delighting you and your loved ones again soon!

Best regards,
EYESFAV Customer Support

Rated 2 out of 5 stars

Don't waste your time or money

Update. FINALLY My order was delivered today, June 16. Took 3 months & numerous emails, but I did finally get them. Havent tryed them yet so dont know how they are. I'd still say inless your ok with waiting for months to receive your order dont waste your time. I placed an order for 3 pairs of colored lenses the begining of April. It is the middle of June & Im still waiting on my order. I have contacted them about it & was told theyd sent out a replacement order that was on the 25th of May. Still waiting. To anyone reading this my advice is to choose a different company to order from, dont waste your time or money with these people. They are nothing but another bunch of scammers. Steer clear inless you like to waste your money and then expect & wait for a package that isnt going to be delivered.
DISAPOINTING!!!

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is NOT good

Received package and only one pr of contacts were sealed...contacted company and they said "they would probably be ok". I explained i was not comfortable with seals being broken. They did not stand behind product at all. Beware.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered 3 pairs of contacts on their…

I ordered 3 pairs of contacts on their amazing deal they had going on, and I'll be honest, I've never had better fitting, more comfortable beautiful contacts in my life ! I've ordered from FIVE different companies , and I wasn't pleased , untill Eyesfav!! Their contacts fit nicely, look beautiful and natural! They look vibrant, and look beautiful over any eye color ! My eyes are relatively dark, so they look gorgeous even over dark eyes! Thank-you EYESFAV!! I will DEFINETLY be ordering again, and I highly recommend you do too! I don't even notice they are in ! Thank-you so much!!!

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

Eyesfav is my favorite

Eyesfav is my absolute go-to for contact lenses! Their collection boasts stunning, versatile styles at an incredibly affordable price point. Whether I’m crafting a subtle, everyday look with their natural designs or going all-out with vibrant, dramatic lenses for party, they never disappoint. The comfort is unparalleled—I often forget I’m even wearing them! For creativity, quality, and value, Eyesfav earns my highest recommendation. A must-try for lens lovers!

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Eyesfav are my go to contact lenses

Eyesfav are my go to contact lenses! They have beautiful styles and they are very affordable! I wear lenses from both their eyeerydsy type styles to cosplay for my creative looks ! They are so comfortable! I highly recommended them !

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Cartoonishly big & irritating

They didn’t fit my eyes at all, the iris was weirdly too big and they irritated my eyes from the minute I put them in. One popped out and I couldn’t find it, not even going to waste my time trying to get a refund. Lousy product. Total rip off.

April 21, 2025
Unprompted review

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