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Ezilend Reviews 

2,369
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and genuine helpfulness, often going above and beyond to assist. Many people appreciated the clear explanations, constant updates, and personalized approach, which transformed what could be a stressful process into a smooth and straightforward experience. The service provided is frequently described as excellent, with consumers noting its remarkable efficiency and speed in securing loans, often achieving quick approvals. Reviewers are consistently impressed with the prompt response times and the overall ease of the user experience, making complex financial processes feel simple and comfortable.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and excellent... See more

User experience

People report positive experiences with user experience, consistently describing it as easy, simple, and... See more

Response time

Customers consistently report positive experiences with response times, highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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5.0

All reviews

(2,369)

241 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ezilend are amazing

Ezilend are amazing! great people, great communication and know exactly what to do to help out their clients.
They make it all feel so easy. No stress.
AMAZING

April 19, 2026
Rated 5 out of 5 stars

Highly recommend Cindy 👌

There is no word to explained how much we appreciated the help and support Cindy has given to us in this process we highly recommend Cindy to get the perfect outcome 👌🤗

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

This is my second time going through Ezilend to apply for a loan and once again Machiel was very helpful and made the process a breeze with constant updates on the progress of my application.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Needed a loan very quickly spoke to Machiel explained circumstances and he was onto it strait away had finances with in 24 hours.
Smooth easy and stress free

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, caring and knowledgeable

Cindy and the team at Ezilend are professional, efficient and caring. The service was customer focused insuring the process was easy, transparent and the best suited option for me and my circumstances.
Cindy is always quick to respond and completely knowledgeable in the industry. Thank you for making this so smooth and stress free!

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, from Cindy at Ezilend. She was amazing and respectful. She helped me get through my car loan process so quick and easy. She was so simple and good at communicating! Will definitely come back and recommend other people. Thank you Cindy for your help you’re amazing!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation to Machiel, who is one of the best brokers who I have been fortunate to have had his help with my first loan and support experience. He has gone over and beyond to help us achieve our goal with car finance. Machiel is a dedicated professional and we are grateful for his help.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience working with Ollie to secure my auto loan. From the beginning, he took the time to understand my situation and what I was looking for, and he worked incredibly hard to find the right loan option for me. The process was smooth, transparent, and far less stressful than I expected when financing a vehicle.

What really stood out was Ollie’s communication and professionalism. He explained everything clearly, answered all my questions promptly, and made sure I felt confident about the loan terms before moving forward. Thanks to his effort, I ended up with a loan that fit my budget perfectly.

If you're looking for someone who genuinely cares about finding the best option for you and making the process easy, I highly recommend Ollie. I’m very grateful for his help.

March 14, 2026
Rated 5 out of 5 stars

Highly recommend Michael C from Ezilend

Michael C from Ezilend was amazing to deal with. We first worked with Michael five years ago and had such a great experience that we didn’t hesitate to contact him again.
Once again, he was fantastic. In no time at all he secured us a great rate on our loan and handled everything so efficiently. The entire process was smooth, stress-free and incredibly quick.
Michael is kind, easy to deal with and nothing ever seems like too much trouble. His communication and support throughout the process were outstanding.
We will definitely be contacting Michael again for any future needs and would highly recommend him to anyone looking for a reliable and knowledgeable broker.

March 13, 2026
Rated 5 out of 5 stars

Highly Recommend

I had an amazing experience working with Machiel from Ezilend to secure my car loan. My situation wasn’t the most straightforward, but he worked incredibly hard to find a solution and made it happen.

Communication was excellent the whole way through, and I always felt informed and supported. He truly went above and beyond and made the process feel easy. Machiel is extremely knowledgeable and willing to help in any way he can. Highly recommend!

March 6, 2026
Unprompted review

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