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Ezilend Reviews 

2,369
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and genuine helpfulness, often going above and beyond to assist. Many people appreciated the clear explanations, constant updates, and personalized approach, which transformed what could be a stressful process into a smooth and straightforward experience. The service provided is frequently described as excellent, with consumers noting its remarkable efficiency and speed in securing loans, often achieving quick approvals. Reviewers are consistently impressed with the prompt response times and the overall ease of the user experience, making complex financial processes feel simple and comfortable.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and excellent... See more

User experience

People report positive experiences with user experience, consistently describing it as easy, simple, and... See more

Response time

Customers consistently report positive experiences with response times, highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Billy S. was an outstanding loan broker from start to finish. He was professional, knowledgeable, and genuinely had my best interests in mind the whole time. He explained everything clearly, kept me... See more

Rated 5 out of 5 stars

Excellent service from start to finish! Machiel made the process of applying for a car loan an absolute breeze. Explained every step in detail and gave constant updates on where the process was at. Ev... See more

Rated 5 out of 5 stars

Excellent Service and Smooth Process! I had an amazing experience with Machiel Malan @ Ezilend They made getting my car loan approved so quick and stress-free. From start to finish, they were pro... See more

Rated 5 out of 5 stars

Cindy was amazing, she was kind compassionate and helped us secure a car loan. Cindy explained everything thoroughly and made sure I understood exactly what was happening every step of the way. We are... See more


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Financial Consultant
  5. Loan Agency

Written by the company

Ezilend is an Australian finance broker helping customers make loans simple, fast and stress free. Whether you are looking for personal finance, business finance, car finance, bike finance, caravan finance, boat finance, truck finance, equipment finance or debt consolidation, Ezilend connects you with real loan consultants who focus on finding a loan that suits your needs, budget and circumstances. Backed by over 30 years of finance experience and a large network of lenders, Ezilend aims to make the finance process easier, more personal and less confusing. Our team provides support from application through to pre-approval and settlement, with simple quoting, remote electronic signing and a focus on clear communication. Ezilend works with customers across Australia through local finance consultants and branch locations, giving borrowers access to personalised service no matter where they are. Whether you are buying your first car, upgrading a vehicle, purchasing a boat or caravan, funding equipment for your business, or looking to consolidate debt, Ezilend is here to help make finance feel easier. Apply online or speak with your local Ezilend consultant to get started.

EziLend - that's easy!

Written by the company

We're committed to our customers!
We have a longstanding commitment to treat our customers the way we would want to be treated, with respect, support, and kindness.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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5.0

All reviews

(2,369)

241 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth

From start to finish. The process was fast and easy. Michael was always available on the phone for questions etc.
Great service

May 18, 2026
Rated 5 out of 5 stars

Highly recommend Ezilend

Craig and Alex were very efficient, professional and friendly. Their communication was excellent and I was kept informed at all times. I highly recommend Ezilend and will utilise this company again without hesitation.

May 14, 2026
Rated 5 out of 5 stars

Michael once again was outstanding.

Michael once again was outstanding.
Gave me all the help I needed upgrading the caravan .
Paperwork was a breeze he done it all .
Commitment and communication top notch will continue use him for further business growth development and will continue to refer him to my friends a nd business friends

May 18, 2026
Rated 5 out of 5 stars

Michael was great in helping me secure…

Michael was great in helping me secure a car loan! Michael took the time to understand my situation. He was professional, kept me updated every step of the way, and secured a fantastic outcome for me. I cannot recommend Michael highly enough. If you are looking for a broker who genuinely cares and delivers results, give him a call.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Effortless experience!

Effortless! Machiel in Cairns was an absolute breeze to deal with! Machiel made everything simple and easy for me. I had changed minds on vehicles and Machiel did not budge and did the hard yards to help me secure the vehicle I eventually decided on. Being an extremely busy mother and always on the go and not being available at times, Machiel communicated via phone, email with patience and responses promptly - there was no waiting! Thank you so much Machiel! I was always sceptical and unsure about going through a broker but I highly HIGHLY recommend Machiel Malan!

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Machiel helped me get approved for a car loan that was previously declined.
He was punctual, very easy to talk to and understood what needed to be done to get my loan.
He helped me understand everything and guided me through the whole process. Any questions/concerns I had. Machiel was quick to reply and sort out any queries I had for him.

I cannot recommend him enough, certainly the best and easiest experience I’ve had with a car loan.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Billy street is an absolute legend and…

Billy street is an absolute legend and is in need of a pay rise ASAP. Made financing a new car less stressful and more efficient I cannot recommend Billy enough he is the man everyone needs in their corner

April 25, 2026

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