EzLicence Reviews 356

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as incredibly experienced, patient, and motivating, providing clear and practical instructions that build confidence. Many appreciate the supportive and calm teaching styles, which make learning enjoyable and less stressful, even for those who are nervous or haven't driven in years. The instructors are often praised for their ability to explain everything clearly, offer helpful tips, and tailor lessons to individual needs, leading to successful outcomes like passing tests on the first attempt. However, some customers also noted significant issues with the booking process and service reliability, experiencing multiple cancellations and no-shows from instructors without adequate communication. These instances led to frustration, wasted time, and concerns about the company's management of instructors and overall professionalism, particularly when lessons were crucial for upcoming tests.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting instructors as patient, calm, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding their driving lessons enjoyable... See more

Instructions

Reviewers highlight positive aspects of instructions, often praising instructors for their clear,... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues such as instructors canceling... See more

Service

People report ambiguous experiences with service, with many expressing extreme disappointment and finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hassan is an incredibly experienced instructor who really knows how to bring out confidence behind the wheel. He breaks everything down into clear, practical steps and always has a handful of useful t... See more

Company replied

Rated 5 out of 5 stars

"Hey, I just wanted to give a shoutout to Fareshta - she was absolutely fantastic! I highly recommend her, she really helped me learn to drive an automatic car. We went around the car park at Gurnell,... See more

Company replied

Rated 5 out of 5 stars

Had my first driving lesson today and couldn’t have asked for a better instructor. Salim was patient all through the lesson and added 0 pressure when teaching, his training was easy to grasp, correct... See more

Company replied

Rated 5 out of 5 stars

I booked a refresher's lesson with Adam, as I hadn't driven in 7+ years and felt like I needed a little reminder before using a holiday rental car. I was a bit nervous having had such a long break, bu... See more

Company replied


Company details

  1. Driving School
  2. Drivers License Training School
  3. Online Marketplace

Written by the company

EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

356 reviews

5-star
4-star
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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing instructor

Amazing instructor, Aziz Abdul
I highly recommend him to everyone.

September 15, 2025
Unprompted review
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Reply from EzLicence

Thank you for the wonderful feedback, Gabriel! So glad to hear your lessons with Aziz Abdul have been amazing 🙌 Highly recommending him says it all — here’s to confident driving ahead!

Rated 5 out of 5 stars

Every lesson is very good

Every lesson is very good. Gurol is very professional, has a lot of patience and is really good at explaining the right way to go about driving. Would recommend highly!

September 16, 2025
Unprompted review
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Reply from EzLicence

Thanks so much for your kind words, Albert! It's fantastic to hear that every lesson with Gurol has been helpful and encouraging. His patient, professional approach really sets learners up for success 🚗👏 Keep up the great work!

Rated 5 out of 5 stars

That they are worth booking with

Very trusting and the customer service is amazing.

September 14, 2025
Unprompted review
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Reply from EzLicence

Thanks Se! We’re really glad you’ve had such a positive experience — trust and great service are what we’re all about 😊

Rated 5 out of 5 stars

Learning with Amin has been a great…

Learning with Amin has been a great experience. He’s very professional, patient, and makes driving lessons enjoyable. He takes the time to explain things properly and gives useful tips that really help. Thanks to his guidance, I’ve become much more confident on the road. I would definitely recommend Amin to anyone looking for a reliable and supportive driving instructor.

September 7, 2025
Unprompted review
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Reply from EzLicence

Appreciate the great feedback, Dragos! Amin’s calm, professional style makes learning both effective and enjoyable. So glad you’re feeling confident on the road 🚗💪

Rated 5 out of 5 stars

I had my first lesson today with Salim…

I had my first lesson today with Salim and it was such a positive experience. He was really nice, patient, and supportive throughout. I hadn’t driven in a long time, but with his calm guidance I quickly started to feel confident behind the wheel again. He never pressured me, which made the lesson enjoyable and stress-free. I’m genuinely looking forward to continuing my lessons with him and building on the confidence I gained today. Highly recommend!

September 6, 2025
Unprompted review
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Reply from EzLicence

Thanks for the wonderful feedback! It’s great to hear your first lesson with Salim was such a positive and confidence-boosting experience. His calm, supportive approach really shines through — you’re definitely on the right track. Looking forward to hearing more about your progress! 🚘😊

Rated 5 out of 5 stars

Highly recommend Eylem

Eylem is very swift to respond to queries and so patient and encouraging as an instructor. Highly recommend!

September 2, 2025
Unprompted review
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Reply from EzLicence

Thanks, Claire! Eylem’s responsiveness and encouragement really help make the learning experience smooth and stress-free. So glad to hear you had such a positive journey — great recommendation! 😊

Rated 5 out of 5 stars

Best Tutor ever!

I initially thought thay I would find the process of learning how to drive nerve wrecking. As an adult in London I didn't find the need for a car until now. But Brian Labode put me at ease from the very first session.

Brian is calm, lighthearted, witty and makes driving a joy. Hope I have made him proud by passing on my first try, in pouring rain with only 3 minors! Thank you Brian!!

September 1, 2025
Unprompted review
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Reply from EzLicence

That’s amazing, Lizzie — huge congratulations on passing first try, and in the rain too! 🌧️🥳 Brian is brilliant at helping learners feel calm and confident, and it’s clear he made a real difference in your journey. You should be so proud of yourself!

Rated 5 out of 5 stars

Driving Lessons with Gaz

I’ve already completed 2 lessons with Gaz. He’s a very professional instructor with a sense of humour that sets you to your comfort. In 2 lessons I feel very comfortable, with obviously somethings to adjust but Gaz has helped me massively. I highly recommend him as he is an interesting person that can make you enjoy your lessons as well as instructing you properly. I couldn’t have asked for a better instructor!!!

September 1, 2025
Unprompted review
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Reply from EzLicence

Thanks so much for sharing! It’s awesome to hear how comfortable and supported you’re feeling after just two lessons with Gaz. His balance of professionalism and humour really makes learning enjoyable — sounds like you're in great hands! 🚗😄

Rated 5 out of 5 stars

Abdul is a very knowledgeable and…

Abdul is a very knowledgeable and patient instructor, passed my test on the first attempt.

September 2, 2025
Unprompted review
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Reply from EzLicence

Huge congrats on the first-time pass, Demari! 🥳 Abdul’s patience and expertise clearly made a big impact. Wishing you safe and confident driving ahead!

Rated 5 out of 5 stars

Excellent

I have a very good experience from the start ,the instructor explained in detail what i need to know regarding my driving lessons in the same time very kindly from the beginning to the end of lesson,I highly recommend!!

August 29, 2025
Unprompted review
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Reply from EzLicence

Thanks so much, Ion! It’s great to hear your instructor explained everything clearly and kindly right from the start. That kind of support really sets the tone for confident learning — appreciate the recommendation! 👍

Rated 5 out of 5 stars

Best car instructor

Very friendly and cooperating

August 30, 2025
Unprompted review
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Reply from EzLicence

Thanks, Ankur! So great to hear you had such a positive experience. A friendly and cooperative instructor makes all the difference — glad you found the right fit! 🚘

Rated 5 out of 5 stars

I recently completed my driving lessons…

I recently completed my driving lessons with Salim and I couldn't be happier with the experience. From our very first lesson, Salim made me feel comfortable and confident behind the wheel. Salim is incredibly patient and knowledgeable, always taking the time to explain everything clearly and answering all my questions.The lessons were well-structured and tailored to my individual needs, which helped me progress quickly. He provided constructive feedback that really helped me improve my skills and build my confidence. I also appreciated how Salim created a relaxed atmosphere, making the learning process enjoyable.

August 28, 2025
Unprompted review
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Reply from EzLicence

What a fantastic review - thank you! It’s great to hear that Salim created such a supportive and personalised learning experience. Feeling confident and relaxed behind the wheel makes all the difference, and it sounds like you’ve made amazing progress 🚗👏

Rated 5 out of 5 stars

Customer service

Having had my 1st client through them I was not sure how the payment process worked. I was pleasantly surprised with the quick response from them explaining how it works.

August 27, 2025
Unprompted review
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Reply from EzLicence

Thanks for the feedback! We're glad our team could clear things up quickly - we're always here to make things as smooth as possible for instructors and learners alike.

Rated 5 out of 5 stars

I felt at ease and comfatble and the…

I felt at ease and comfatble and the instructors mannerisms and approach was good I didnt feel awkward or anything and enjoyed the lesson

August 8, 2025
Unprompted review
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Reply from EzLicence

Thanks Louise! We're so happy to hear you felt comfortable during your lesson - that's exactly how learning to drive should feel. Great to know the instructor’s approach helped make it a relaxed and enjoyable experience 😊

Rated 5 out of 5 stars

Excellent and professional driving…

Excellent and professional driving instructing.

August 23, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for your kind words! We're glad to hear you had a professional and positive experience - wishing you continued success on your driving journey!

Rated 5 out of 5 stars

When I went on the main road with Gaz

When I went on the main road with Gaz, I felt relaxed and comfortable because of the way he teaches. He is highly qualified and explains things really well, which makes it easy to understand what I’m doing right and what I need to improve on. I like that he doesn’t put pressure on you or make you feel nervous. Instead, he goes through your mistakes calmly and shows you how to learn from them, which has helped me improve a lot. I feel confident driving with him because I know I’m being guided properly. On top of that, he has a good sense of humour, which makes the lessons enjoyable as well as useful. Overall, I think Gaz is a funny, supportive, and very good driving instructor.

August 19, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

What an awesome review – thank you! It's great to hear how confident and relaxed you felt with Gaz. His calm, clear approach and sense of humour really help learners build skills without the stress. So glad you're enjoying your lessons and seeing real progress! 🚗👏

Rated 5 out of 5 stars

Prem is a great instructor

Great Instructor, by the end of the lesson I have so much more confidence and the lesson is so enjoyable

August 13, 2025
Unprompted review
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Reply from EzLicence

Sounds like Prem really helped boost your confidence, Arham! Great to hear the lesson was both enjoyable and productive – that’s exactly how learning to drive should feel 🚗💨

Rated 5 out of 5 stars

10/10 instructor

Was very patient and understanding, highly recommend.

August 12, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

So glad to hear you had such a positive experience with your instructor! Patience and understanding make all the difference in helping learners feel confident on the road :car:

Rated 5 out of 5 stars

so far so good

so far so good - first time using this website but working out ok

August 8, 2025
Unprompted review
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Reply from EzLicence

Hi Diana - glad to hear your first experience with EzLicence is going well so far. Here’s to smooth bookings and great lessons ahead! 🚗

Rated 5 out of 5 stars

Today was my first day to learn driving…

Today was my first day to learn driving & Really I learned a lot from ( Paul)
He was very Kind & made every things Smooth .Looking forward to my next lesson & certainly I will Recommend him to all of my Friends.Rabah

August 6, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for sharing your first-lesson experience, Rabah! It’s fantastic to hear that Paul made everything feel smooth and easy. Starting out can be nerve-wracking, but having a kind and supportive instructor makes all the difference. Can’t wait to see how you progress 🚗💪

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