EzLicence Reviews 355

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as incredibly experienced, patient, and motivating, providing clear and practical instructions that build confidence. Many appreciate the supportive and calm teaching styles, which make learning enjoyable and less stressful, even for those who are nervous or haven't driven in years. The instructors are often praised for their ability to explain everything clearly, offer helpful tips, and tailor lessons to individual needs, leading to successful outcomes like passing tests on the first attempt. However, some customers also noted significant issues with the booking process and service reliability, experiencing multiple cancellations and no-shows from instructors without adequate communication. These instances led to frustration, wasted time, and concerns about the company's management of instructors and overall professionalism, particularly when lessons were crucial for upcoming tests.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting instructors as patient, calm, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding their driving lessons enjoyable... See more

Instructions

Reviewers highlight positive aspects of instructions, often praising instructors for their clear,... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues such as instructors canceling... See more

Service

People report ambiguous experiences with service, with many expressing extreme disappointment and finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hassan is an incredibly experienced instructor who really knows how to bring out confidence behind the wheel. He breaks everything down into clear, practical steps and always has a handful of useful t... See more

Company replied

Rated 5 out of 5 stars

"Hey, I just wanted to give a shoutout to Fareshta - she was absolutely fantastic! I highly recommend her, she really helped me learn to drive an automatic car. We went around the car park at Gurnell,... See more

Company replied

Rated 5 out of 5 stars

Had my first driving lesson today and couldn’t have asked for a better instructor. Salim was patient all through the lesson and added 0 pressure when teaching, his training was easy to grasp, correct... See more

Company replied

Rated 5 out of 5 stars

I booked a refresher's lesson with Adam, as I hadn't driven in 7+ years and felt like I needed a little reminder before using a holiday rental car. I was a bit nervous having had such a long break, bu... See more

Company replied


Company details

  1. Driving School
  2. Drivers License Training School
  3. Online Marketplace

Written by the company

EzLicence is a marketplace that connects Driving Instructors with learner drivers. EzLicence emphasises transparency, providing people learning to drive with access to top-rated instructors and clear pricing structures. People learning to drive can browse instructors, check availability and book driving lessons in real-time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

355 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EzLicence is a good app

EzLicence is a good app. Quick customer service. Easy to connect to top quality instructors. Found what I was looking for within 5minutes.

October 10, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks Marlon! Great to hear EzLicence made it quick and easy to find the right instructor. We’re all about making your learning journey smoother from the start 🚗✨

Rated 5 out of 5 stars

Learning to drive with Yagmur

Yagmur is the best instructor I could have asked for. She gives clear guidance and knows exactly what learners should expect from the exam. With her help, I was able to build my confidence and passed my test first time! Thanks so much for helping me, Yagmur!

October 8, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Amazing result, Jack — first time pass! 🙌 Yagmur’s a fantastic instructor who really knows how to build confidence and prepare learners for the road ahead. So glad you felt supported every step of the way!

Rated 5 out of 5 stars

Brian is a great instructor

Brian is a great instructor — he explains everything calmly and clearly, and stays patient and supportive even when you make mistakes. thanks to his teaching, i passed my test on the first try!

October 8, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the love, Julie! Brian is such a calm and supportive presence behind the wheel, and it's awesome to hear how his guidance helped you pass your test on the first go 🥳 Huge congrats — such a great achievement!

Rated 5 out of 5 stars

I was enjoying a lot .he was really…

I was enjoying a lot .he was really superbbbb and the way of teaching was awesome

October 6, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

That’s such a lovely review, Sham! It’s great to hear how much you enjoyed your lessons and that your instructor’s teaching made such a big impact. Sounds like you had an awesome experience behind the wheel 🚗👏

Rated 5 out of 5 stars

Amin simplified complex maneuvers into…

Amin simplified complex maneuvers into easy-to-follow steps, and his calm demeanor helped ease my nerves, making the lessons both enjoyable and effective.

October 5, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the lovely review, Temilade! Amin’s calm approach and clear guidance make a big difference, especially when tackling the trickier parts of driving. So glad to hear you’re feeling more at ease and enjoying your lessons! 😊

Rated 5 out of 5 stars

Really good instructors both Imran and…

Really good instructors both Imran and also his wife. They are highly skilled and very good teachers. I’m feeling very confident about my driving test

October 2, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the kind words, Alexandre! It's great to hear that both Imran and his wife have helped build your confidence behind the wheel. Sounds like you’re in excellent hands – good luck with your driving test, you’ve got this! 🚗✅

Rated 5 out of 5 stars

Excellent Refresher Lessons with EzLicense and Huseyin

I booked a few refresher driving lessons with EzLicense and had the pleasure of learning with Huseyin. From the start, he made me feel at ease with his calm and professional approach. I had been out of practice for a while, but he quickly assessed where I was at and focused on exactly what I needed to build confidence again.

What stood out most was his teaching style. He only stepped in when absolutely necessary, which really helped me feel in control of the car and reminded me that I could drive well. His guidance was clear, constructive, and never overwhelming. Every correction he gave was practical and easy to apply straight away.

Thanks to Huseyin’s patience and encouragement, I felt my skills sharpen up quickly. In just a short time, I went from feeling rusty to feeling completely road-ready. I could not have asked for a better refresher experience.

I would highly recommend EzLicense, and especially Huseyin, to anyone looking for lessons, whether you are a beginner or just need to get back up to speed.

September 29, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the amazing feedback, Bruno! 🙌 It’s great to hear that your refresher lessons with Huseyin helped you feel confident and road-ready again. His calm, professional style and ability to focus on what really matters make a big difference, especially when getting back behind the wheel. You’ve done a brilliant job sharpening your skills — here’s to safe and smooth driving ahead! 🚗💨

Rated 5 out of 5 stars

Shahidul was a fantastic instructor

Shahidul was a fantastic instructor, couldn't recommend enough. Patient, supportive, and a calming presence that really knew what he was doing!

October 2, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Love this, Lee! Shahidul’s patience and calm energy really shine through in every lesson. It's awesome to hear how supported you felt – that's exactly what learning to drive should be like. Thanks for the recommendation! 🚘👏

Rated 5 out of 5 stars

Amazing instructor

Amazing instructor, very friendly, patient, and supportive. The lessons were clear and enjoyable, and I now feel confident driving. Highly recommend!

October 1, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks Semere! We’re so happy to hear your instructor helped you feel confident behind the wheel. Friendly, patient, and clear – that’s what great teaching is all about 👏

Rated 5 out of 5 stars

Don’t bother with anyone else in…

Don’t bother with anyone else in Bromley, Just go to James… honestly, the best instructor I have had. He is Attentive, very smart and he explains your insecurities in a way anyone can understand and his priority is to make sure that you feel comfortable enough to pass your test. If I had to do it again I’d choose James every time, my friends and family are being directed to James. Just an awesome instructor, great guy and even better teacher.

October 1, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

What a glowing shoutout, Gabriel! James is clearly making a real impact – helping you feel confident, comfortable, and truly supported. Love that you’re sending your friends and family his way too 🙌🚗

Rated 5 out of 5 stars

A good instructor very informative and…

A good instructor very informative and would recommend to everyone, as a nervous learner Yagmur was very patient and understanding with me.

September 13, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks Sophia! It's great to hear Yagmur created such a supportive space for you as a nervous learner. Patience and understanding make a big difference – we’re so glad you found the right match 💛

Rated 5 out of 5 stars

The platform itself is good at linking…

The platform itself is good at linking you with a range of instructors available. One catch is the driving instructors usually sign up with multiple platforms so their availability on the website is sometimes not up to date

September 30, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for your honest feedback! We're glad you found the platform helpful in finding the right instructor. We’re always working to improve the booking experience, and your input helps us do that.

Rated 5 out of 5 stars

Best Driving Instructor

Shehzad was absolutely amazing! He was patient, clear, and always encouraging, which made learning to drive a really positive experience. He explained everything in a way that was easy to understand and gave me the confidence I needed on the road. His lessons were well-structured, supportive, and tailored to my needs. I couldn’t have asked for a better instructor – highly recommend!

September 29, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Rachel, this is such a wonderful review! Shehzad’s calm, clear and supportive teaching really shines through – we’re thrilled he helped you feel confident and in control on the road. Thanks for the recommendation 😊👏

Rated 5 out of 5 stars

Good instructors!

I had a positive experience right from booking to my instructor Makarios!

September 29, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks Geoffrey! We're so pleased to hear your experience was smooth from booking through to your lessons with Makarios. He’s a great choice for a positive and professional learning journey 🚗👍

Rated 5 out of 5 stars

Great customer service

Great customer service

September 28, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for your review, Alev! We're glad you had a great customer service experience – making things easy and stress-free is what we’re all about 😊

Rated 5 out of 5 stars

Simple and Clear Manoeuvres Techniques


Thank you for the previous lesson. I really appreciate the way Eylem explained the manoeuvre techniques in such a clear and simple way. It made the steps easy to understand and follow and I feel much more confident practising them now. The tips she gave are very helpful and I am already seeing an improvement.

September 19, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thanks for the lovely feedback! Eylem’s clear, step-by-step approach really helps make manoeuvres feel manageable. Great to hear you’re already feeling more confident – keep up the awesome progress!

Rated 5 out of 5 stars

Great service

June 10, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Appreciate the great review, Mohammad! It’s awesome to know you’re happy with the service — we’re here to make your journey to getting licensed smooth and stress-free 🚗

Rated 5 out of 5 stars

Amazing instructor

Amazing instructor, Aziz Abdul
I highly recommend him to everyone.

September 15, 2025
Unprompted review
EzLicence logo

Reply from EzLicence

Thank you for the wonderful feedback, Gabriel! So glad to hear your lessons with Aziz Abdul have been amazing 🙌 Highly recommending him says it all — here’s to confident driving ahead!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look