We have used the dog leads for years so was looking at the website and discovered the dog beds! We have been on the lookout for a good quality orthopaedic bed for our Ridgeback dog...we ordered the N... See more
Company replied
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See what reviewers are saying
I purchased the Zero shock dog lead 48” for my Labrador pup Dexter, he’s a growing boy at approx 18kg & very lively. Delivery was very quick & packaged well. I opted for the chocolate colour & the qua... See more
Company replied
Purchased a multicoloured "headlight" for our Cavapoochon. It was the second purchase of the light as we bought one for the Cavachon in early autumn as the evenings became darker. The light is comp... See more
Company replied
Quality products, prompt delivery, good prices = 10/10. (Only thing missing was my free Cocker Spaniel sticker so I can't really complain!) UPDATE:- I would like to add Ezydog sent on the dog sticke... See more
Company replied
Company details
Written by the company
The UK's leading Dog Collars, Dog Harnesses and Dog Leads | @EzyDogUK NOW GO AND PLAY
Contact info
Town & Country Covers Ltd, Nevil Shute Road, PO3 5RX, PORTSMOUTH, United Kingdom
- 02392474711
- info@ezydog.co.uk
- ezydog.co.uk
4.5
Excellent
215 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful customer service on sizing
November 27, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Great leads
Great leads, if you have a dog that pulls these leads will save your shoulder.
November 24, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great customer service when ordering…
Great customer service when ordering and arrived the next day. Very happy.
November 24, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Simple and easy to use website
Simple and easy to use website. Polite and informative staff.
November 24, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Top quality products
I’ve ordered many products now from EzyDog, as they’re so high quality and everlasting. Love the variety of styles and colours, highly recommend to other dog fans :)
November 24, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Good quality and very quick delivery
November 6, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Easy to order and quick delivery
Easy to order and quick delivery. Leashes were great and good quality.
November 3, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Broken finger from lead without handle
Ezydog have some great products, and some not so great. The main reason for this review, is their lack of service and withholding product reviews from their own website.
One of the leads i have is their track n train lead. If this lead simply had a handle it would be great. Sadly it has a 'non snag' end, ie no handle.
A handle is a last line of defense when your dog tug's unexpectedly, ie when they've seen something or being spooked.
Without the handle, the only way to use the lead is to wrap it around your hand. It is grippy material, and does hold well, BUT, and he's the big issue - it's dangerous!
I currently have a broken finger from where this lead crushed my hand when the dog pulled.
I left a review on the website to warn other customers of the potential of injury from this lead, and i never had any contact from the company, and the review has never been published on their site.
This unfortunately says more about the company than their products.
November 1, 2023
Unprompted review
Reply from EzyDog UK
Hi Craig,
Thank you for your extensive review.
This product has been rigorously tried and tested, it has been on the global market for more than 10 years with little-to-no complaints, and very much to the extent of a broken finger.
Regarding your complaint about the handle, this is our Track N Train lead, as the name suggests, is to Track and Train dogs with the generous distance alleviated for the Dog to roam around with a trailing lead with no risk of the handle becoming caught up on anything laying around.
It sounds like you wasn't initially happy with the idea of no handle prior to usage. As I'm sure you're aware, we do offer free returns with all of our parcels if returned in a resalable condition, meaning there was an opportunity to return the product.
The lead does feature a traffic control section, meaning you can keep the dog close by if you so wish.
Regarding your website review, this is automatically managed with reviews being posted if certain criteria is met. We will look into this further.
Kind regards,
- TH
Reply from EzyDog UK
Hi Oskar,
Thank you for getting in touch, and we can only apologise for this.
If you could get in contact with us via our email, we can help resolve the issue further, info@ezydog.co.uk.
Kind regards,
- LH
Well made product
Fast delivery.
Harness is very well made.
Attachment means we can use it for car journeys.
November 2, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Excellent products and service
Website very easy to navigate, clear description of dog harnesses so I was confident I'd made the right decision. Harnesses are excellent quality and fit very well and appear to be hardy and should wear well. Delivery was very prompt, highly recommend!
November 14, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great product with efficient purchase…
Great product with efficient purchase and delivery
November 15, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Robust really well made products and…
Robust really well made products and the orders arrived really promptly, I would definitely recommend the leads as my collies no longer pull! Great design will definitely buy again when needed
October 26, 2023
Unprompted review
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Quick and efficient order fulfilment…
Quick and efficient order fulfilment and easy to use web aite
November 6, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Great company great products
Great company great products, quick dispatch, great communication. Quality company
November 6, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Snakpak looks very well made
Snakpak looks very well made - sturdy for lots of use. I like the magnet closing (rather than the usual drawstring). I think this will be just the job 😁
November 2, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Great service and quick postage
November 3, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
New puppy, new walking gear.
Great quality dog collars, leads and accessories. Made to last and ready for muddy, winter walks.
October 2, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Good all round
Quality products, prompt delivery, good prices = 10/10. (Only thing missing was my free Cocker Spaniel sticker so I can't really complain!) UPDATE:- I would like to add Ezydog sent on the dog stickers first class post and I received them the day after my original posting - fabulous service and thank you!
October 2, 2023
Reply from EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
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