FableRoom Reviews 902

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 867 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and beautiful craftsmanship of the products, often noting that items like rugs and furniture exceed expectations and appear even better than pictured online. Many appreciate the reasonable prices for such well-made items, with some finding similar quality products at significantly higher costs elsewhere. The delivery service is often highlighted for its efficiency, with customers receiving regular updates, precise time slots, and polite, helpful delivery personnel. Reviewers also commend the excellent packaging, ensuring products arrive safely and, in many cases, fully assembled, which adds to the convenience. However, some people were dissatisfied with product accuracy, reporting that items like consoles or rugs did not match online images, or had quality issues such as being unstable or having rough finishes. A few other people also felt that delivery times were inconsistent, with some experiencing significant delays, wrong items being delivered, or issues with the returns process.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality, beautiful... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting quick and efficient processes,... See more

Order

Customers consistently note positive experiences with order, praising the easy and efficient ordering... See more

Price

Reviewers highlight positive aspects of price, with many customers finding the prices to be excellent value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, can not recommend this company enough! Was a little dubious as not heard of FableRoom. Ordered white rustic console, beautiful solid piece of furniture, just so impressed. Had br... See more

Company replied

Rated 5 out of 5 stars

Super looking mango wood sideboard and two door wall unit. Love the grain detail of the wood and how it has been put together, can't fault it. Also as furniture came assembled, the packaging was exce... See more

Rated 5 out of 5 stars

It's tricky ordering furniture / rugs online esp where colour & texture are important. Even more so when you've never used the company before. But it was very much worth the risk ...the rug is beaut... See more

Company replied

Rated 5 out of 5 stars

Lovely unusual furniture. Kept informed by the company Delivery as stated very helpful Delivery guys offered to remove shoes before coming into the house asked if I needed any further help. Poi... See more

Company replied


Company details

  1. Online Marketplace
  2. Decoration and Interior Design Store
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store

Written by the company

We’ve spent years in the industry, and we’ve seen how great Homewares products are often out of reach due to unnecessary markups and inefficiencies in the traditional supply chain. So we created FableRoom—a brand committed to offering beautifully made pieces at a fair price, without compromising on quality or ethics - directly from the makers. We believe great quality should be accessible, not inflated by layers of middlemen. By working directly with trusted makers and cutting out unnecessary costs—such as warehouses, wholesalers, and retail markups—we bring you exceptional products for your Home at a fraction of traditional retail prices. This means you get beautifully made pieces at honest prices, without sacrificing quality or craftsmanship. We currently offer Furniture, Decor (Mirrors and Lamps), Rugs and Soft Furnishings (cushions, throws). We're only getting started - and our ambition is to be the single destination for curated Homewares that is responsibly produced and ethically sourced.


Contact info

Promotion box for FableRoom

Quality Home Decor. Direct From Makers.

Shop timeless pieces at fair prices—get 10% off your first order.

4.7

Excellent

TrustScore 4.5 out of 5

902 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Bought 18 cushions for sofas

Bought 18 cushions for sofas
Absolutely delighted
Great quality and value
Fast delivery
Recommend +++

May 14, 2026
Unprompted review
FableRoom logo

Reply from FableRoom

Hi there,

Wow, 18 cushions! That is a spectacular upgrade for your sofas, and we are absolutely delighted to hear how happy you are with them. Creating a cozy, beautiful space is all about the details, and we are so glad you found our quality and value to be exactly what you needed for such a big transformation. Thank you so much for the "+++ " recommendation and for choosing FableRoom to refresh your home!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Good experience

Good experience
Delivered on time and product was as shown in the images

May 15, 2026
FableRoom logo

Reply from FableRoom

Hi Steve,

Thank you so much for the great review! We are thrilled to hear that you had a good experience and that your Rowan Reclaimed Wood Mirror Frame arrived right on time.

Because reclaimed wood is so unique, with subtle imperfections that tell the story of its past life, we put a lot of effort into ensuring our imagery accurately reflects the warmth and texture of the piece. We're so glad it looks exactly as you expected and makes a beautiful focal point in your home!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Beautiful side table & timely delivery

The quality of my agate table is absolutely beautiful.

May 6, 2026
FableRoom logo

Reply from FableRoom

Hi Fifa,

Thank you so much for the lovely review! We are absolutely thrilled to hear that you find your new Ben Agate Side Table beautiful. Because we use genuine agate, every single table features its own distinct variations in those gorgeous blue and lighter tones, meaning your piece is truly one of a kind! We're also glad our delivery team got it to you safely and on time.

- The FableRoom Team 💛

Rated 3 out of 5 stars

Simone cabinet

Lovely item and although it was a long wait for delivery they kept me updated. Delivery was good too. Only trouble is there’s a split in the wood - despite excellent packaging - which is a shame :(

May 15, 2026
Rated 5 out of 5 stars

FableRoom, made with compassion.

I stumbled across FableRoom by accident and I am glad I did. Bought some key pieces that bring a touch of love and comfort to my new build house. Will be my go to company from now on. Always quick to respond and give realistic time frames for delivery. Would love to keep this a secret. Far superior to the likes of Next and other high end brands.

May 7, 2026
Unprompted review
FableRoom logo

Reply from FableRoom

Hi Jacqueline,

What an incredibly beautiful review! Reading that our pieces have helped bring a touch of love, comfort, and compassion into your new build house absolutely warms our hearts. Turning a new build into a cozy, soulful home is such a special process, and we are honored to be a part of it.

We also can't thank you enough for the ultimate compliment, comparing us so highly against high-end brands means the world to our small team. Your secret is safe with us (though we are so glad you didn't keep it entirely to yourself!).

Welcome to the FableRoom family, and we look forward to being your go-to for years to come.

- The FableRoom Team 💛

Rated 5 out of 5 stars

Lovely unusual furniture

Lovely unusual furniture.
Kept informed by the company
Delivery as stated very helpful Delivery guys offered to remove shoes before coming into the house asked if I needed any further help. Poilite and friendly.
Great quality units easily put together minimal assembly

May 19, 2026
FableRoom logo

Reply from FableRoom

Hi Samantha,

Thank you so much for the wonderful review! We are very pleased to know that you love your new Simone Two-Door Marble Top Cabinet and find it to be such a lovely, unusual piece. We love how the bold black mango wood contrasts with the flawless white marble to create that eye-catching, modern look.

It also warms our hearts to hear such fantastic feedback about our delivery team! We take great pride in providing thoughtful, polite service from start to finish, and I will be sure to pass your kind words along to the guys. Thank you for choosing FableRoom!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Smooth ordering from very informative…

Smooth ordering from very informative website: fast efficient delivery, well packaged .
Rug is beautiful and of excellent quality, 100% wool, and looks and feels perfect in my living room.
Would definitely use Fableroom again and recommend to anyone. A definite 5*. Thank you.

May 5, 2026
FableRoom logo

Reply from FableRoom

Hi Kathleen,

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that the Seraphina Hand-tufted Wool Rug looks and feels perfect in your living room. We put a lot of care into capturing that traditional Persian essence with a soft, 100% wool texture, so knowing it brings the perfect warmth to your space means the world to us.

Thank you for the high recommendation. We can’t wait to welcome you back to FableRoom!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Freddie bedspread

I purchased the Freddie bedspread and I love it. Soft, great quality and looks fabulous. Customer service was efficient and rectified the issue immediately with a speedy delivery.

May 14, 2026
FableRoom logo

Reply from FableRoom

Hi Natalie,

Thank you so much for the lovely review! We are absolutely thrilled to hear that you love your new Freddie Bedspread Set and that it looks fabulous in your bedroom. We put a lot of care into that 100% cotton design and hand-quilted texture to ensure it offers both soft comfort and understated elegance, so it’s wonderful to know you can feel the quality.

While we always aim for a perfect order the first time around, we are so glad our customer service team could step in and sort things out for you with a speedy delivery. Thank you for your patience and support!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Happy Customer

I am so impressed with Fableroom because of the quality price and service. One of my tables was faulty however this was sorted out very quickly. I will definitely recommend you to freinds and buy again. Delivery was free one day after placing my order. Linda Southsea

May 12, 2026
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Reply from FableRoom

Hi Linda,

Thank you for your kind review! We believe the true test of customer service is how quickly we fix a mistake, so we’re delighted that your faulty item was resolved swiftly and that you enjoyed our free, next-day delivery.

The Denis Table is designed to be a striking yet functional accent piece, and we hope the natural stone and organic wood shapes look beautiful beside your furniture. Thank you so much for your support and for recommending us to your friends. We look forward to welcoming you back again soon!

- The FableRoom Team 💛

Rated 5 out of 5 stars

I love the bedside tables

I love the bedside tables. A bohemian style. Just what I wanted. Very well made and solid. And you don’t have to build it. I’m so happy with my purchase. I will definitely buy more.

May 13, 2026
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Reply from FableRoom

Hi Rosemary,

Thank you for such a lovely review! We are so happy that the Grace Bedside Tables delivered exactly the bohemian look you were searching for. Premium, solid craftsmanship and no flat-pack assembly stress is always a winning combination. Enjoy your beautiful new bedroom setup, and we look forward to your next order!

- The FableRoom Team 💛

Rated 5 out of 5 stars

give 10 out of 10 for a service…

I would give 10 out of 10 for a service very good furniture I have bought so much item modern furniture bedding is excellent

May 13, 2026
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Reply from FableRoom

Hi Iris,

Thank you for such a glowing review! Knowing that you love our brand enough to have bought so many items from our bedding to our furniture is the ultimate compliment for us.

The recent addition, Soren Chest, is designed to be a versatile, eye-catching piece, and we hope its organic rattan textures and gentle forms bring a beautiful, calm energy to your space. We always aim for a 10 out of 10 experience, and we are so glad we hit the mark for you.

- The FableRoom Team 💛

Rated 5 out of 5 stars

Gorgeous Product

Easy website to use. The Package was delivered on time by friendly courier. The product was beautiful and well made

May 14, 2026
FableRoom logo

Reply from FableRoom

Hi Kent,

Thank you so much for the lovely review! We are thrilled to hear that you had an easy experience on our website and that our friendly courier got your package to you right on time.

The Freddie Bedspread Set is one of our absolute favorites because of its beautiful, hand-quilted detail and 100% cotton comfort. We are so glad you can feel how well-made it is, and we hope the crisp white and taupe accents bring a lovely, calm finish to your bedroom!

- The FableRoom Team 💛

Rated 5 out of 5 stars

The bedside table is exactly as…

The bedside table is exactly as described m. Beautifully designed.

May 13, 2026
FableRoom logo

Reply from FableRoom

Hi Vicky,

Thank you so much for the lovely feedback! We are very happy to know that your new Grace Bedside Table arrived exactly as described. We put a lot of care into that floral-carved mango wood front to ensure it adds beautiful texture and movement to a room, so it’s wonderful to know you appreciate the design. Enjoy your new piece!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality, quick delivery and great customer service

May 13, 2026
Unprompted review
FableRoom logo

Reply from FableRoom

Hi Carlos,

Thank you so much! We put a lot of love into ensuring our products are top quality, and our customer service team is always ready to help, so hearing this means the world to the whole team. Enjoy your new purchase!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Lovely furniture

Lovely furniture, quick delivery, my first order, pleased so far

May 12, 2026
FableRoom logo

Reply from FableRoom

Hi Sabine,

Welcome to the FableRoom family! We are very happy to know that your very first order with us was a success. The Solana Two-Door Wooden Cabinet is such a special piece. We love how the intricate, hand-carved detailing and clean white finish balance so beautifully with that modern iron base. We’re so glad it reached you quickly and that you're pleased so far!

- The FableRoom Team 💛

Rated 5 out of 5 stars

Rug and cushion purchase

We purchased a rug and cushion from FableRoom. Unfortunately, the cushion was not to our liking - nothing wrong with the quality, just the wrong colour. The return process was straightforward and speedy.
The rug however was perfect. The quality was as good as those we've seen elsewhere at more than double the price, and suited our requirements perfectly. Would wholeheartedly recommend.

February 20, 2026
Unprompted review
FableRoom logo

Reply from FableRoom

Hi Michael,

What a wonderful review! We always aim to make shopping online completely stress-free, so it’s great to know that our quick returns service looked after you when the cushion color wasn't exactly right.

Knowing that you found the quality of the Aalam Rug to be exceptional, especially compared to much higher-priced options on the market, means the world to us. Those calming sky blue, brown, and grey hues truly create a beautiful, timeless look, and we are so glad it suits your space perfectly. Thank you for choosing FableRoom!

- The FableRoom Team 💛

Rated 5 out of 5 stars

A great product

Great choice, found something different - was in search for a marble side table to fit a small space for many months and it beautifully fits the small space. Loved all the first time and additional discounts. Quick delivery and packaged well.

May 11, 2026
FableRoom logo

Reply from FableRoom

Hi VPrajna,

Finding something truly "different" for a compact space can be such a challenge, so we are delighted that the Ambrose Table ended your search! The blend of sleek antique brass and premium Crema Presica marble is designed to bring instant sophistication to any cozy nook. It’s fantastic to hear that you loved our first-time and additional discounts, and that your new favorite accent piece arrived quickly and safely.

- The FableRoom Team 💛

Rated 5 out of 5 stars

The item arrived quickly and it was…

The item arrived quickly and it was beautifully made. Great experience!

May 12, 2026
FableRoom logo

Reply from FableRoom

Hi Stephanie,

Thank you for your lovely review! The Maris Cushion is designed to bring an easy, understated elegance to a home, and we’re so glad you can feel the quality of the craftsmanship. Thank you for sharing your great experience with our quick delivery. Enjoy styling your new ivory layer!

- The FableRoom Team 💛

Rated 5 out of 5 stars

New Rug

Really lovely product, customer service was very good, would highly recommend.

May 2, 2026
FableRoom logo

Reply from FableRoom

Hi Linda,

Thank you so much for your kind review! The Kian Rug is such a special study in texture and tone, and we're delighted that its earthy grey, brown, and off-white shades are a perfect fit for your space.

Providing great customer service is incredibly important to us, so your kind words mean the world to our whole team. Thank you for choosing FableRoom!

- The FableRoom Team 💛

Rated 1 out of 5 stars

Firstly they delivered the wrong item

Firstly they delivered the wrong item. On top of that, the item has cracks in it. Then when they said a courier can collect the wrong items, the company wouldn’t let me pick a day that I was in to collect. I just gave up and kept them because it’s draining

May 14, 2026
Unprompted review
FableRoom logo

Reply from FableRoom

Hi Hannah,

Thank you for your feedback, and we're truly sorry for the mix-up with your order.

Having reviewed the order history, we can confirm that an incorrect colour variant was delivered by mistake. Our team arranged a collection and remained in contact throughout to help resolve this. The following day, you kindly let us know you were happy to keep the walnut units, and the collection was cancelled at your request.

We're sorry to hear about the damage mentioned in your review, this wasn't something raised with us during our conversations. Our team has already reached out, and we'd love the chance to make this right.

— The FableRoom Team 💛

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