From start to finish, can not recommend this company enough! Was a little dubious as not heard of FableRoom. Ordered white rustic console, beautiful solid piece of furniture, just so impressed. Had br... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super looking mango wood sideboard and two door wall unit. Love the grain detail of the wood and how it has been put together, can't fault it. Also as furniture came assembled, the packaging was exce... See more
It's tricky ordering furniture / rugs online esp where colour & texture are important. Even more so when you've never used the company before. But it was very much worth the risk ...the rug is beaut... See more
Company replied
Lovely unusual furniture. Kept informed by the company Delivery as stated very helpful Delivery guys offered to remove shoes before coming into the house asked if I needed any further help. Poi... See more
Company replied
Company details
- Online Marketplace
- Decoration and Interior Design Store
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
Written by the company
We’ve spent years in the industry, and we’ve seen how great Homewares products are often out of reach due to unnecessary markups and inefficiencies in the traditional supply chain. So we created FableRoom—a brand committed to offering beautifully made pieces at a fair price, without compromising on quality or ethics - directly from the makers. We believe great quality should be accessible, not inflated by layers of middlemen. By working directly with trusted makers and cutting out unnecessary costs—such as warehouses, wholesalers, and retail markups—we bring you exceptional products for your Home at a fraction of traditional retail prices. This means you get beautifully made pieces at honest prices, without sacrificing quality or craftsmanship. We currently offer Furniture, Decor (Mirrors and Lamps), Rugs and Soft Furnishings (cushions, throws). We're only getting started - and our ambition is to be the single destination for curated Homewares that is responsibly produced and ethically sourced.
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- +44 (0) 2033497855
- hello@fableroom.com
- fableroom.com
Quality Home Decor. Direct From Makers.
4.7
Excellent
902 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful quality items
Beautiful quality items. Really pleased with my purchases, they are as pictured and look wonderful in my home.
April 23, 2026
Unprompted review
Reply from FableRoom
Hi Zoe,
"Beautiful quality" is music to our ears! We are delighted that your new pieces look so wonderful in your home and that they matched the website perfectly.
Thank you for the 5-star feedback and for choosing FableRoom. We hope to welcome you back again soon!
- The FableRoom Team 💛
Exceptional first experience
My first experience with this company has been outstanding.
I spoke to a very polite and patient gentleman on the phone about the Aniera Hand-woven Scalloped Rug. I was a bit abrupt as I was in a hurry, but he was calm and helpful; answered my questions with patience; made some well-considered suggestions, when I wasn't sure if the rug was right for me; and was very considerate of my time.
I ended up choosing the Aniera rug anyway. Having now received it, it is beautiful - a heavy rug, and clearly exceptional quality. It looks just like the picture on their website and is exactly what I was looking for. It was dispatched almost immediately and arrived in a few days, with minimal packaging, so no waste. The price is beyond value for money - as it was 49% off.
Having now also read up about this company, it seems they are dedicated to small scale production with local craftspeople, committed to sustainability, and make a promise of fair price – which has made me even happier about my purchase.
I will definitely be buying from Fableroom again.
May 15, 2026
Unprompted review
Reply from FableRoom
Hi there,
Thank you so much for taking the time to share your "outstanding" first experience with us! We understand how busy life gets, and we are so glad our team could provide that calm, helpful guidance when you needed it.
The Aniera Hand-woven Scalloped Rug is such a special piece. We love how that rich green tone and the soft sheen of the viscose pile bring a dreamlike, grounding quality to a room. It warms our hearts to hear that our dedication to small-scale production, local craftspeople, and minimal-waste packaging resonates with you. Knowing that you felt the exceptional quality and true value for money makes all the difference to us.
We are absolutely delighted to welcome you to the FableRoom family, and we look forward to helping you find your next piece!
- The FableRoom Team 💛
Reply from FableRoom
Hi Nikki,
Thank you for the great feedback! We are so pleased to hear that you love your new product and that our delivery team got it to your doorstep right on time. We always aim for a seamless experience from checkout to delivery, and we’re thrilled we hit the mark for you.
- The FableRoom Team 💛
From delivery to quality of the…
From delivery to quality of the product, all has been first class. We are so pleased with our Wool rug. We had been searching for a decent rug for our new LVT flooring, but large quality rugs were so expensive. This rug is of a very high quality and looks lovely in our living room. Also, customer service were very helpful when I phoned to ask questions pre purchase. I would highly recommend this company.
May 8, 2026
Reply from FableRoom
Hi Gary,
We are so pleased that your search for the perfect rug ended with us! The Zahana wool rug is indeed a special choice, those intricate floral designs bring a fresh perspective to traditional Persian style, and we’re so glad it looks lovely in your living room. Thank you for your kind words about our "first-class" service!
- The FableRoom Team 💛
No reply from customer service
Had problem with the rug. Contacted customer service but never got a reply. On a fair note, the rug does look nice.
April 17, 2026
Very expensive return process
Very expensive return process - also ridiculous policy that you have to return in the original packaging, luckily I still have this, but now I have to force a rug back into a tiny cylinder package that was mostly cut up to get the rug out in the first instance.
May 13, 2026
Unprompted review
Reply from FableRoom
Hi Rose,
Thank you for sharing your feedback, and we’re sorry the return process felt difficult.
We do require items to be returned in their original packaging so they remain protected during transit back to our warehouse, especially for larger items like rugs.
We appreciate your comments regarding the repacking process, and if you ever need any help during a return, our support team is always happy to help where possible.
— The FableRoom Team 💛
Stylish, well made and good value
Had a beautiful metal cupboard from Fableroom. Really stylish and good value. Highly recommend
April 1, 2026
Unprompted review
Reply from FableRoom
Hi Diane,
We are so pleased to hear that you love your new Astra Cabinet!
We take a lot of pride in that luminous, galaxy-inspired finish, and it’s wonderful to know you find it as stylish as we do. It really is a unique piece that brings a bit of "celestial beauty" to a room. Thank you for the high recommendation!
- The FableRoom Team 💛
Reply from FableRoom
Hi Diana,
We are so happy to hear that the Claire hand-knotted wool rug is a perfect fit for your home! There is something so special about the traditional Persian techniques used to create this piece, it really gives that cut pile finish a lovely, thick, and comfortable feel underfoot. It’s wonderful to know it’s settled into your space so well!
- The FableRoom Team 💛
Absolutely gorgeous furniture
Absolutely gorgeous furniture. Will be ordering more for sure. Received the order next day. Which was amazing
April 27, 2026
Reply from FableRoom
Hi Marie,
We are thrilled that you love the quality and look of the Hawthorn Chairs. They are designed to bring a touch of elegance to any home, and it sounds like they’ve done exactly that for yours.
Thank you for the wonderful feedback, we look forward to your next order!
- The FableRoom Team 💛
Fab service and rug
May 6, 2026
Reply from FableRoom
Hi Claudine,
"Fab" is exactly what we love to hear! The Moana is such a special piece, the hand-tufted wool and cotton blend really brings those vine details to life. We’re so glad it hit the mark for you and that you enjoyed our service.
- The FableRoom Team 💛
Reply from FableRoom
Hi David,
Thank you so much for the feedback! The Paxon is one of our favorite designs, the mix of natural cane and solid mango wood really brings a unique texture to a living space. We’re thrilled that the quality met your expectations and that you enjoyed a quick delivery experience.
- The FableRoom Team 💛
Good communication and lovely bedside…
Good communication and lovely bedside tables, very happy with them and good quality for the price.
April 7, 2026
Reply from FableRoom
Hi Jeremy,
We are so happy to hear you’re pleased with your new Jess Bedside Tables! We love how the walnut-finished mango wood brings warmth to a room while those iron elements add that refined, modern contrast.
It’s wonderful to know that our communication kept you informed and that you’re happy with the quality.
- The FableRoom Team 💛
Was not as expected
Was not as expected and the way it was packaged meant that I couldn't return as I couldnt get the rug back into its original packaging which is what is required for a return. Looked better on the photos than in real life.
May 5, 2026
Reply from FableRoom
Hi Dionne,
We’re sorry to hear the rug wasn’t quite as expected.
As outlined in our return policy, items do need to be returned in their original packaging so they can be transported safely back to our warehouse without damage.
Our support team is always happy to help guide customers through the return process wherever possible, and you can always reach out to us if you need any assistance.
— The FableRoom Team 💛
Fabulous table
Delivered on time. Item was well packed with no damage…. Item as described on their web site. Very satisfied with quality of the table at a great price.
May 5, 2026
Reply from FableRoom
Hi Suzanne,
We are so pleased to hear that your new Evie Bone Inlay Side Table arrived safely! Because each table is handcrafted, we take extra care with our packaging to protect that bold geometric pattern. We love how the black and white inlay balances traditional artistry with a modern look, and we’re thrilled you’re satisfied with the quality.
- The FableRoom Team 💛
The cushions were lovely
The cushions were lovely, exactly as described. Sadly the parcel arrived completely opened ,more than likely happened in transit. The individual cushions were well packaged so luckily no damage to the items.
May 5, 2026
Quick delivery and beautiful products
May 5, 2026
Reply from FableRoom
Hi Jessica,
We are so pleased to hear your Freddie Bedspread Set arrived quickly. We love how the 100% cotton and hand-quilted detail bring that subtle texture and understated elegance to a bedroom. We hope you enjoy the breathable comfort!
- The FableRoom Team 💛
Beautiful item, great service
A really lovely piece of furniture at a great price. Delivery comms was really good and delivery men very courteous. There was a long lead time for my item, but totally worth the wait! Would definitely recommend.
April 18, 2026
Unprompted review
Reply from FableRoom
Hi Deepy,
Thank you so much for your patience! We know that waiting for a piece you love can feel like a long time, but we are so glad to hear it was worth the wait.
It’s also wonderful to know that our delivery team took such good care of you and that the piece fits perfectly in your home. Thank you for the high recommendation, it means the world to us!
- The FableRoom Team 💛
A lovely solid table bought at sale…
A lovely solid table bought at sale price , very quick delivery .
May 2, 2026
Reply from FableRoom
Hi Helen,
We are so pleased that you were able to snap up the Rustic Haven Console Table at such a great price! We love how the soft grey finish and those curved legs bring that touch of cottage-style elegance to a home.
It’s wonderful to know you’re happy with the solid mango wood quality and our speedy delivery.
- The FableRoom Team 💛
Exceptional quality from start to finish
The ordering of the product was seamless and easy, the website information was very clear and practical. When it came to delivery it arrived as described and even surpassed our expectations of the quality of the furniture! Would highly recommend the service provided by fableroom and the quality of their products.
April 13, 2026
Unprompted review
Reply from FableRoom
Hi Mr Okunlola,
Thank you so much for the glowing review! We are absolutely thrilled to hear that the Verde Three Door Sideboard surpassed your expectations.
We put a lot of thought into that specific pairing of the sage green finish with the warm walnut tones of the mango wood, so we're delighted you can see and feel that exceptional quality.
We look forward to seeing you again!
- The FableRoom Team 💛
The mirror I bought was delivered…
The mirror I bought was delivered really quickly and efficiently, the driver even rang ahead to say exactly when he would arrive. The item is exactly as described, good quality and very well packaged. It was heavier than expected but was easy to fit. We are very pleased with it. Most impressed with the company, which I have been watching for a while online. I would buy from them again.
April 29, 2026
Unprompted review
Reply from FableRoom
Hi Jackie,
We are so pleased that after watching us online for a while, your first purchase was such a success! The Jen Iron Wall Mirror is one of our favorites, that antique brass finish really does bring a lovely warmth to a room.
While its solid iron frame makes it a bit substantial, we’re glad you found it easy to fit and that it arrived safely thanks to our robust packaging. Thank you for the shout-out to our delivery driver, too! We look forward to your next order.
- The FableRoom Team 💛
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.