Fabricatea Reviews 

Just received the card I wanted to give to my Mum. It is in pieces!
Terrible! Do not use this company. Shipped from the US when this was not mentioned on purchase 😢

Absolutely rubbish. Don’t buy ANYTHING from these people.

I am simply echoing most other recent reviews on here - avoid this site!! Their website details indicate they are based in Wales but the tracking says my item was shipped from the US. Bought an item for Mother's Day which has since come and gone. It's been a month and no sign my item will ever actually show up at all.

I bought a dress for 23.99 and it didn't fit. I asked for a refund and this was the response:

"Thanks for your great support and the pictures.

But as our warehouse checked, the product they sent to you is correct according to your order.
So sorry for the inconvenience that they do not fit you. Will it be possible to give them to others?
They are superior in quality and reasonable in price, and also have been in top-seller in our store for many years.

Yours sincerely,

Customer Service Team"

Absolutely appalling!! Eventually they offered me 2 pounds compensation. AVOID THIS COMPANY AT ALL COSTS, IT'S A SCAM

I echo all comments on here this is a total scam ordered a pop up card for uk Mother’s Day and payment was taken from my account on 26th feb 2023. Despite numerous emails to say it has been shipped still no card on tenth April emailed company for refund told ‘ card is on its way don’t worry’AVOID like the plague. If it ever arrives it is no use now

Very similar to other reviews here. Ordered a Mother’s Day card that hasn’t arrived. Tracking number provided doesn’t work. Research on the web suggests it could be a Chinese scam shopping site. Avoid at all costs.

Do not use this company.
Purchased a mothers day card 4th March. Still waiting for it to arrive, nothing to say it's coming from. America. I paid £12.99 but they took £15.99 from paypal. Tracking site is awful.
Avoid at all costs

The cloths are soooooo small. Usually wear a 14_16 so ordered the 16-18 for comfort.
Can't even get them up...
The length is Petite and they should be full length.
Tried emailing and just keep getting emails offering a £6 discount to keep them.

Honestly do not use this company.

Below email received :
I'm so sorry for the inconvenience.
As we did have sent you the correct item
the refund cannot be acceptable according to our rules
sorry for not being helpful in this issue.
However,I've fought with my superior for a long time
I can refund you 6GBP as compensation.
Hope that's acceptable
Thanks so much for your understanding.

I ordered the cards for Mother’s Day, ordering on 25th February and my order arrived today!! Over 5 weeks later. As with others I see, there was no indication it was overseas until started getting the shipping emails- however it turns out it isn’t overseas!?!! I repeatedly emailed asking about my delivery and had the same responses each time to wait for the tracking to update. This tracking showed America to customs to Edinburgh where it then stopped. I asked for compensation as it was not delivered for the occasion it was advertised for, yet was told no as the order ‘had been sent’. I asked again and was told to wait for the tracker to update. I then lost my patience and stated I was going to report the site for fraud as I had no Evidence of the product I was charged for. Surprisingly I then received another tracking number for another site! This shows my order was sent 23rd March ? And was received by courier on 25th March?! Within the UK! So not only were there lies - there were lies within lies! The experience and trust in the service was beyond awful! Would advise anyone to avoid!!!

AWFUL, AWFUL, AWFUL COMPANY. Ordered mothers days cards on the 2nd March, finally arrived 3rd April. office says Wales. they are based in the Far East. Dont bother complaining no one cares. Phone number doesnt work. Tracking is useless. Should be shut down. Dont be scammed.
If i could score -1 I would

Very disappointed with this product (Mothers Day/Birthday 3d card) nothing mentioned in advert to say they are based in USA, missed Mothers Day by a mile in UK, product nowhere near as pretty and effective as images and no instructions how to open it properly. Feel really cheated and ripped off. Dont buy from them anyone!!! Its taken almost 5 weeks to get here!!

Same experience as many others. Bought a Mothers Day 3D flower card only to find soon after this was being shipped from the US and actually only arrived two weeks after Mother’s Day. They also charged me shipping which was stated as free.

I ordered white roses,,my Mums favourite, and they went Red. They didn’t assemble as per the scant instructions and look no thug like their Facebook advertising video. Having to claim back through PayPal.

UPDATE. After many emails back and forth first they denied they had sent the wrong item even though I sent photos, then offered a paltry 35% refund then said I could return it (to the USA) at my cost which in their words ( would cost me a lot of money). PayPal found in my favour and I got a refund.

This company doesn’t deserve one star and shouldn’t be allowed to sell online.
I waited for a Mothers Day card to arrive after the promised day, only to find it was the wrong card that had been sent.
After numerous emails, mine getting more vociferous, there final offer was a refund of £4, when the card had cost £12.99. I refused and this was my final response-
‘ Thanks for your email.
We feel terribly sorry for your dissatisfaction.

We are so sorry about your unpleasant experience

and we will report this to our related apartment and urge them to improve.
Hope you have a wonderful day.’

Please, keep away from this company. They are a disgrace to all other on line business's and should not be allowed to trade.

I wish I had seen these before I ordered a Mother’s Day card. Been waiting since 26/2/23 still not arrived. Avoid this company it’s just a SCAM

DO NOT ORDER FROM THIS COMPANY! I ordered the super-flattering trousers, and they are absolutely tiny...and short! When I messaged the company I was asked for a photo of the QR code and then informed I'd received the correct products. Avoid at all costs, as they do not entertain refunds or returns!

Avoid at all costs! They do not let you exchange or refund if the clothing does not fit you. Poor quality and customer care. They do not care whether you are satisfied with the product or not. All they want is your money. The items also took ages to arrive.

This product is poor quality and not at all what is advertised. Took over 3 weeks to arrive, and it wasn't the complete order. Save your money and go somewhere else. I’m very disappointed.

DO NOT ORDER FROM THIS COMPANY!!
Ordered 5 weeks ago and nothing delivered. They had sent the incorrect address which is proven in the order summary. They will not accept blame and will not reimburse me. Keep telling me it is not their fault and that I should take it up with the shipping company. TOTAL AND UTTER SCAM!!!

There was no indication on their advert for Mother’s Day cards that the company is based in the USA and there was no conceivable way that the card could arrive in time. I’ve emailed repeatedly and they simply are not reading the words I’m writing. I have no problem with shipping; I have a big problem with misleading g advertising and zero refund. AVOID

ABSOLUTELY AVOID THIS COMPANY!!! I ordered a "so called" large 3D flower card for Mother's day in the UK. At no point did it say it was being shipped from the USA. I ordered it over 2 weeks before Mother's day so thought there would be no problem even though all shipping updates said it was still "transit". When I queried this I was told it was the system at fault and there wouldn't be a problem. It arrived today!! My mum said it is very flimsy and bears no resemblance to the card in the picture supplied. I asked for a refund and Fabricatea refused saying they've delivered what they promised!!!!