Top to bottom no professionalism, no quality of work, no customer support/care. I wouldn’t recommend anyone to work with them because they will make you deeply regret for choosing them at the end of t... See more
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See what reviewers are saying
I've spent £00s with these lot (PH UK), yet their customer service is terrible. My most recent complaint is ordering a product on their "free shipping" weekend offer, only to be stung with customs cha... See more
I could comment on the no communication from them or long lead times but they actually use false advertising...They have a product called German Pharma Epistan which when arrived was actually 11 oxo o... See more
Thankyou Ian for helping me with a full refund after I had mistakingly ordered the wrong stuff. He even suggested a more suitable supplement for a beginner such as myself. Great customer service and a... See more
Company details
Information provided by various external sources
UK Sports and Nutrition Supplements Company providing quality Supplements worldwide.
Contact info
United States
- factorysupplements.co.uk
Top to bottom no professionalism
Top to bottom no professionalism, no quality of work, no customer support/care. I wouldn’t recommend anyone to work with them because they will make you deeply regret for choosing them at the end of the day.
March 11, 2025
Unprompted review
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no longer a good company
dreadful, Order placed, confirmation recieved of 3 day despatch,
4 days later nothing
5 days nothing
6 days
7 days
still nothing, no reply to emails.
appaling service, They used to be good but something mustve changed,
March 7, 2024
Unprompted review
Item never arrived worst experience ever
January 12, 2024
Unprompted review
Item never arrived
Item never arrived. Won't respond to my emails. Nearly 2 weeks now. Money wasted
June 19, 2021
Unprompted review
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Good customer service
Thankyou Ian for helping me with a full refund after I had mistakingly ordered the wrong stuff. He even suggested a more suitable supplement for a beginner such as myself. Great customer service and all within less than 24 hours. I shall be returning
March 6, 2021
Unprompted review
Awesome service and great advice.
February 16, 2021
Unprompted review
Order placed on friday and I had it…
Order placed on friday and I had it monday morning,
great service thank you guys!
February 16, 2021
Unprompted review
Quick delivery of quality products.
February 1, 2021
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Excellent new generation supplements
Excellent new generation supplements, at fair prices. Excellent communication with sellers, they always know how to solve any kind of misunderstanding.
January 15, 2021
Brilliant products
Fast delivery with a good prices from top guys who always there to sorting any problem.
January 2, 2021
The best services 👍
January 1, 2021
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I recommend !
Very good tracking and customer service ! Thanks Ian and Shaun ! Very efficient products, that will help for a muscular growth and a good wellbeing !!
December 17, 2020
Great customer service and fast delivery
December 17, 2020
Never fail to deliver an excellent…
Never fail to deliver an excellent service fast and reliable with great products highly recommended
December 17, 2020
Fast service and quick delivery
Fast service and quick delivery.
You may find some bad reviews from a time where the firm had a warehouse and inventory issue but I can assure you now they are back to the best!
Highly recommend
November 27, 2020
Reply from Factory Supplements
Thank you for the review Luke
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Safe site to buy from.
Safe site to buy from.
Speedy delivery.
Not used product yet but looks as described.
November 27, 2020
Reply from Factory Supplements
Thank you James
Great products
Great products. I ordered Ota Max and was dispatched and delivered very quickly. Full tracking details given and a great service.
November 19, 2020
Unprompted review
Reply from Factory Supplements
Thank you Neil
They don't give a PH UK
I've spent £00s with these lot (PH UK), yet their customer service is terrible. My most recent complaint is ordering a product on their "free shipping" weekend offer, only to be stung with customs charge. Which they offered to reefund or credit to me, but of course, nearly 3 weeks later, they haven't.
June 25, 2020
Unprompted review
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