Fair Point GmbH Reviews 

Every Year we go to Bologna Book Fair and Fair Point make our Hotel Reservation in a perfect way. Communication is good and always on Point. Thank You!

Fair Point Gmbh took care of the hotels reservations for our team during the IDS exhibitions in 2023 and 2025. The service is highly professional, reliable, attentive to the needs of customers, well organized and friendly.

Lily from the Fair Point team delivered exceptional support during our preparation for bauma 2025. Despite personnel changes on both sides, her expertise and clear communication were instrumental in managing our booking of nine rooms at the MK City Hotel in Munich’s heart. Throughout this intense event planning period, we appreciated the detailed coordination and steady progress made under her guidance. Fair Point’s genuine, transparent approach turned a challenging project into a smoothly executed process, and we eagerly look forward to future collaborations.

Decided to attend Bauma at the last minute, from Australia. Tried a couple of hotels , all booked out.
Called Fairpoint and got on to Maria. Who within 30 minutes offered me 4 or 5 options. I wanted to be close to the site. I could walk to bauma in 20 minutes.
Was such a great service, would highly recommend and the staff are very personable.

Thank you for your service, we were satisfied. The only problem was with Wunderlock Hotel, but that was not your fault.
The incorrectly issued invoices were also corrected as requested.

The service provided has been accurate, fast, excellent, just perfect help and support as always, even for VERY LAST minute inquires !!!!

Outstanding Service – Reliable for Years
We have been using Fairpoint for over 5 years, and it has always been an excellent experience! The team is highly professional, offering expert assistance and ensuring a smooth and hassle-free booking process every time. Their customer service is exceptional – always responsive, friendly, and ready to help with any inquiries. We truly appreciate their reliability and efficiency, making hotel reservations easy and stress-free. Highly recommended!

Everything was fine, great service, nice and friendly stuff.

Very friendly, fast replies and competent behaviour. We felt very good supported. Thank you to the team!

We have been working with Fair Point for several years now and have always been impressed by their friendliness and customer focus. Fast responses to concerns and top solutions. Thank you for the good cooperation!

It was easy to work with FairPoint, and with and amazing result!
THANK YOU TO ALL THE TEAM

We are using the service of Fair Point for many years and can totally recommend it. Our partner at Fair Point (Mrs. Matscheva) is service- and client- as well as solution orientated; it is perfect to have a fix partner and not changing call center agents!
I see room for approvement in the cancellation/change period, this seems for me a bit unflexible.

EXCELLENT COMMUNICATION AND EXCELLENT SERVICE

Good communication, quick responses. The offer arrived in a very short time. The agent offered good accommodation even in a situation where we reacted at the eleventh hour.

The hotel booking service provided by the external company was seamless and delightful. The process was straightforward, the staff were helpful and professional, and the selection of hotels met our needs perfectly. Overall, we were very satisfied with the service and would highly recommend it.

We booked with Fair Points for the Biofach and the response was fast and efficient. We are booking with them again.

We booked with Fair Points for the first time and were very satisfied. The booking was uncomplicated and the contact was friendly. Everything worked out wonderfully.

Fair Point has been an incredible resource for our company's hotel bookings during exhibitions. Maria Petkova, our dedicated contact person, consistently delivers top-notch, professional service. We've relied on Fair Point multiple times, and each experience has been exceptional.

Their proactive approach in reaching out for bookings, prompt follow-ups, and lightning-fast responses to our inquiries showcase their dedication to customer satisfaction. Fair Point truly understands the urgency and precision needed for group bookings, especially during busy exhibition periods.

Their efficiency and reliability make our booking process seamless and stress-free. We highly recommend Fair Point for their outstanding service and commendable professionalism. Five stars without a doubt!

As a first time to use the services of Fair Point i was impressed with the helpful service from the first time i emailed them, throughout to the whole stay at the hotel. Everything was handled well.