Fairclough Travel Reviews 66

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This was our first time using Fairclough Travel . Saw Jon Burton on Facebook on Friends of TUI River Cruises and others were singing his praises. Realising he deals with more than just cruises, we tho... See more

Company replied

Rated 5 out of 5 stars

I’ve booked with Fairclough Travel three times now, and every experience has been great. The service is always quick and easy, and I get a fast response whenever I have a question. I wanted to retur... See more

Company replied

Rated 5 out of 5 stars

Jon makes booking the right holiday so easy. He gets to know what you like and uses personal recommendations from his customers to match your demands. You can really trust his judgement to book you yo... See more

Company replied

Rated 5 out of 5 stars

Frankly, Jon make the process of booking a holiday into an experience rather than a faff. He always talks through the options. Gives clear and concise information so you can make a properly informed d... See more

Company replied

Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Travel Aggregator

Written by the company

Your ABTA Bonded Personal Travel Consultants offering amazing experiences worldwide. From Disney to Safaris, Cruises to Attraction Tickets, Short Haul to far flung destinations, we personally curate your perfect holiday or travel experience for both business & leisure. We are proud to be an independent family owned Hays Travel franchise selling ATOL protected holidays and members of the Cruise Line Industry Association and British Franchise Association.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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Rated 5 out of 5 stars

Great communication and very…

Great communication and very knowledgeable, making a very easy process

November 5, 2025
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Reply from Fairclough Travel

Thank you for booking your international football tickets with us, it was a pleasure to help.

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Rated 5 out of 5 stars

Fantastic service received

Fantastic service received. No pressure to book. Found us a great deal on our recent trip to Mexico. My wife is very indecisive and John was super patient with her constant questions and mind changes. Will always now choose to chat with John to book our holidays. We have already booked an amazing priced holiday to tenerife for 2027. Takes all the hassle out of scouring holiday sites for best deals. Thanks John at Fairclough Travel

October 27, 2025
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Reply from Fairclough Travel

Thank you for booking your holidays with us, it is always a pleasure to find the perfect location for you both.

Rated 5 out of 5 stars

Outstanding

Once again 5⭐️ service from Jon
Nothing is too much trouble including his time to talk to you. And as someone who needs to talk through things is an absolute god send than just online
Always gives you the good and the bad and finds the best deal for you

September 30, 2025
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Reply from Fairclough Travel

Thank you for the lovely review, it is a pleasure booking your holiday and providing advice.

Rated 5 out of 5 stars

Extra help at the weekend

We sent a hotel choice , when the hotel then tried to charge extra for a roll away bed , Jon got straight back to us and with his help located another hotel nearby which will be better for our larger than average party
All on a weekend

September 28, 2025
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Reply from Fairclough Travel

It was a pleasure to arrange your family holiday to Singapore, thank you for booking with Fairclough Travel.

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Rated 5 out of 5 stars

Great service.

Very nice gent Jon, gave me lots of information and listened to my comments. Gave me good advice. Will definitely use again. Jon was very efficient and answered all my questions.

September 3, 2025
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Reply from Fairclough Travel

Thank you for booking your River Cruise with us, it was a pleasure to help.

Rated 5 out of 5 stars

Knowledgeable and very customer focused

Jon provided amazing service, listening to what I wanted and provided me with a great deal

August 12, 2025
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Reply from Fairclough Travel

Thank you for booking your European River Cruise with us and we look forward to finding you some fantastic future holidays.

Rated 5 out of 5 stars

Holiday June 2025

After what was supposed to be just an enquiry into the differing prices of our next break an extremely helpful and insightful conversation with Jon turned into a booking with Fairclough Travel. Looking forward to booking future holidays with him

August 2, 2025
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Reply from Fairclough Travel

Thank you for booking your holiday to Kefalonia with us, we look forward to helping with all future travel requirements.

Rated 5 out of 5 stars

Can’t recommend Jon at fairclough…

Can’t recommend Jon at fairclough travel enough I messaged him with details of what I requested for my holiday and within the hour I had it all sorted & booked safely & securely he kept me informed at all times through the process to check I was happy with everything he was doing helped me through a secure payment process which put my mind at rest I can’t thank him enough I will definitely be using Jon & his company for future bookings

July 20, 2025
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Reply from Fairclough Travel

Thank you for booking your holiday with us, it was a pleasure helping you and look forward to assisting with anything travel.

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Rated 5 out of 5 stars

Helpful service

Friendly, knowledgeable service

July 20, 2025
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Reply from Fairclough Travel

Thank you for booking your holiday to Alicante with us, it was a pleasure to help

Rated 5 out of 5 stars

Amazing 5 Star Friendly Service.

I cant Thank Jon enough for helping me book my Holiday to Lanzarote. Absoutley amazing 5 star friendly service and made my booking stress free. I still cant believe what a great deal Jon found me. I'm really looking forward to my holiday now.
Thanks Jon

July 8, 2025
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Reply from Fairclough Travel

Thank you for booking your family holiday with us again, it was a pleasure to help.

Rated 5 out of 5 stars

Back to the Beat mini Cruise

Jon is very efficient friendly and helpful, a quick call and we were booked in under 5 mins! Excellent service thank you 🙏

June 26, 2025
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Reply from Fairclough Travel

Thank you for booking your cruise with us, it was a pleasure to arrange it for you.

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Rated 5 out of 5 stars

A shining beacon of Customer service

Frankly, Jon make the process of booking a holiday into an experience rather than a faff. He always talks through the options. Gives clear and concise information so you can make a properly informed decision. We have used Fairclough for the last few years and Jon and his small team have shown how travel should be done. A shining light in the dark work of travel, where it's all to easy to be caught out or tempted by headline pricing.

May 30, 2025
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Reply from Fairclough Travel

Thank you for booking your holiday with us again, we are very proud of the level of service we offer and our transparency.

Rated 5 out of 5 stars

Best customer service

Really great customer service. Jon is a great guy to deal with & goes out of his way to get you the best deal. Would highly recommend booking with Fairclough.

March 27, 2025
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Reply from Fairclough Travel

Thank you for booking your luxury Greek escape with us, it was a pleasure to be able to help.

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Rated 5 out of 5 stars

Very professional and knowledgeable service

Was able to leave it all to Jon to look into and provide the best result so very little stress which is ideal when booking a holiday.

March 22, 2025
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Reply from Fairclough Travel

Thank you for booking with us, it was a pleasure to be able to remove the stress and find your perfect holiday.

Rated 5 out of 5 stars

Hotel booking

Jon was very helpful

February 19, 2025
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Reply from Fairclough Travel

Thank you for booking your hotel with us, we hope you have a fantastic time watching the rugby.

Rated 5 out of 5 stars

Jon was great always friendly and…

Jon was great always friendly and helpful wanted us to be 100% happy with the booking, full of great knowledge thanks Jon

January 29, 2025
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Reply from Fairclough Travel

Thank you for the lovely review and booking your family holiday with us. A holiday is a big time and financial commitment so it's super important we get it right.

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