The match was brilliant no complaints there. The only thing I will say is that there weren't any details on the website when selecting the tickets if they were adult or under 18 tickets. The under 18... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our experience of using Fanpass to buy Chempions League tickets at Anfield was positive. The seats were located as described and we received instructions from the seller on how to download the tickets... See more
Company replied
Difficult being with the hammers fans singing their songs, but great experience for my 14 year old. ( we couldn’t afford away tickets) . Had to pretend to be really annoyed when that late equaliser w... See more
Company replied
Everything ultimately worked well. However it was impossible to contact you by phone when I had initial worries about safe procurement of tickets .As a result i experienced some nervousness with the... See more
Company replied
Company details
Written by the company
🚀 Feel the excitement with Fanpass! 🔥 🎟️ Your go-to platform for safe ticket buying and selling. From legendary concerts to must-see sports events, we’ve got everything you need. Head over to Fanpass.net today to discover endless events and join a vibrant community of fans who live for the moment. Don’t just attend—be part of the experience! 🎟️
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- contact@fanpass.net
- fanpass.net
4.2
Great
9K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The communication around us receiving…
The communication around us receiving the tickets.
February 21, 2026
Reply from Fanpass
Hi Nicola,
Thanks so much for your review.
We're pleased you were happy with the communication. We'd be glad to help with your next booking.
Kind regards,
Fanpass Team
Best seats ever
Although the tickets may have been a little over priced, they were received on the Wednesday, which is a big relief and takes away allot of stress . And the seats were fantastic upper Anfield. Couldn’t have asked for anything better, absolutely fantastic experience. Definitely use again.
February 28, 2026
Reply from Fanpass
Hi Scott,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Liverpool v West Ham…
Ì only purchased the ticket on Friday for a Saturday game. Great service as usual
I've used them a few times
February 28, 2026
Reply from Fanpass
Hi Dawn,
Thank you for your feedback.
Thanks for the kind words! We're delighted everything met your expectations.
It’ll be a pleasure to welcome you back to Fanpass.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Adrian,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Great communication and delivery.
February 22, 2026
Reply from Fanpass
Hi Martin,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Jason,
Thank you for your review.
We sincerely apologise for any inconvenience caused. Please contact our support team via email with your order number and details of the issue so we can investigate and resolve the matter promptly.
We appreciate your understanding and look forward to assisting you.
Kind regards,
Fanpass Team
Seamless ticket transfer and they…
Seamless ticket transfer and they worked again thats 2 out of 2 times
Pro.tip.wait as long as you dare to buy as the price does fluctuate
But completely worth the extra charge
February 22, 2026
Reply from Fanpass
Hi Damon,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
We had great seats
We had great seats, and communication was fantastic. We had an excellent time. Thank you
February 21, 2026
Reply from Fanpass
Hi Maria,
Thanks so much for your review.
We're pleased you were happy with the seats and communication. We'd be glad to help with your next booking.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi David,
Thanks so much for your review.
We're pleased you were happy with the seats. We'd be glad to help with your next booking.
Kind regards,
Fanpass Team
First time using FanPass
I wanted Man City tickets for a gift for my boyfriend. Managed to secure 2 on FanPass. Was a bit sceptical as I'd never bought from here before but the seller sent tickets through the day before the match as promised with instructions of how to use them. The tickets were genuine, got us into the match and we had a great time.
Everything was exactly as it should be.
Would use FanPass again.
February 21, 2026
Reply from Fanpass
Hi Kellie,
We really appreciate your review.
Great to hear you had a positive experience from start to finish.
Kind regards,
Fanpass Team
Everything was great.
March 1, 2026
Reply from Fanpass
Hi David,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Siddhartha,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Seamless experience for Arsenal Chelsea…
Seamless experience for Arsenal Chelsea - lowest fees from all platforms
March 1, 2026
Reply from Fanpass
Hi Max,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Reply from Fanpass
Hi Aditya,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Tickets worked perfectly
Tickets worked perfectly, recieved 3 days before game no issues at all
February 28, 2026
Reply from Fanpass
Hi Craig,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
Great experience
Easy to book, seller communication was amazing, confirmation quickly. Seller was helpful from start to finish, reassuring and talked me through everything. Even messaged on the day of the match to ensure we had a great day. Hassle free and would definitely use again.
March 1, 2026
Reply from Fanpass
Hi Hannah,
Thank you for your review.
We’re glad to know you were happy with the whole process.
Your satisfaction is important to us, and we hope to help you again in the future.
Kind regards,
Fanpass Team
Perfect and smooth
Got the ticket on match day morning, everything went smoothly! Reliable service, I definitely recommend
March 1, 2026
Reply from Fanpass
Hi Rosca,
Thank you for your great feedback.
We're pleased to hear you had a smooth experience and appreciated our service. We look forward to assisting you again soon.
Kind regards,
Fanpass Team
Absolute joke of a company
Absolute joke of a company! Beware ,they are scammers! Took my money ,over £110 and didn’t receive ANYTHING from the supposed seller!Yet when I’ve asked for a refund ,they keep telling me the tickets were sent ,and for me to prove they weren’t!
Stay away from these scammers,you have been warned !!!!!!!
March 4, 2026
Unprompted review
Reply from Fanpass
Hi,
Thank you for your message.
We do not have any record matching your information. Could you please contact our support team via email with your order number and details of the issue so we can investigate and resolve the matter promptly.
We appreciate your understanding and look forward to assisting you.
Kind regards,
Fanpass Team
Unbelievable but true
Unbelievable but true, last minutes experience with them. Amazing
February 7, 2026
Reply from Fanpass
Hi Fidele,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
It was a very simple transaction
It was a very simple transaction. The seats were great.
February 14, 2026
Reply from Fanpass
Hi Andrew,
Thank you for taking the time to share your experience.
We're glad it all went well and hope to assist you with future events.
Kind regards,
Fanpass Team
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