The match was brilliant no complaints there. The only thing I will say is that there weren't any details on the website when selecting the tickets if they were adult or under 18 tickets. The under 18... See more
Company replied
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🚀 Feel the excitement with Fanpass! 🔥 🎟️ Your go-to platform for safe ticket buying and selling. From legendary concerts to must-see sports events, we’ve got everything you need. Head over to Fanpass.net today to discover endless events and join a vibrant community of fans who live for the moment. Don’t just attend—be part of the experience! 🎟️
20-22 Wenlock Road, N1 7GU, London, United Kingdom
Replied to 99% of negative reviews
Typically replies within 24 hours
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With the seller i had it was good, havent had much experience with the site but so far so good

Reply from Fanpass
Simple to find what was looking for and communication was superb.

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Reply from Fanpass
I got the tickets on time. The barcode needed to be checked manually. That was the only problem

Reply from Fanpass
I honestly was really skeptical at first. But I chose tickets that had a specific assigned section. I think I chose section 6 which was lower tier! I ended up on the first row. I was blown away. The instructions were really clear and it was a pretty seamless experience. The tickets did come the day of through iMessage which made me a little anxious, but it worked out perfectly.

Reply from Fanpass
Got my ticket a few days before the game and no problem getting in so can't ask for more really.

Reply from Fanpass
Was worried after reading reviews but had amazing 4 seats together at Anfield for the FA cup,seller was great with communication,helpful advice and honest and sent tickets the evening before. Would highly recommend and use again.

Reply from Fanpass
Difficult being with the hammers fans singing their songs, but great experience for my 14 year old. ( we couldn’t afford away tickets) . Had to pretend to be really annoyed when that late equaliser went in ;)

Reply from Fanpass
Excellent seats and tickets were provided in advance
No issues at with the tickets, however, my mum got hurt by the fans, when Chelsea scored
There needs to be security in the areas where the fans are

Reply from Fanpass
It was great was abit scared cause I didn't get the ticket until the day before but it arrived and the seats was amazing aswel will defo be my go too ticket place

Reply from Fanpass
Was a great game and the ticket purchase and communication was excellent

Reply from Fanpass
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