Fanshome Reviews 

171
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the items they received looked completely different, of poor quality, or much smaller than advertised on the website. Many people also mentioned that their purchased goods never arrived after waiting patiently for several weeks. However, some people also noted that the provided tracking information was completely useless or pointed to unrelated businesses. Consumers additionally stated that reaching out to customer support via email resulted in no response or unhelpful automated replies. Reviewers expressed deep frustration over the lack of resolution regarding their payments and the absence of support from payment providers.

What people talk about most

Order

People report widespread disappointment and frustration with their order experiences. Consumers frequently... See more

Product

Clients share negative opinions on products, describing them as low-quality items that bear little... See more

Website

Consumers find the website to be extremely disappointing regarding product representation. Furthermore,... See more

Response time

Reviewers express strong frustration and disappointment regarding the poor response time and complete lack of... See more

Payment

Customers experienced payment issues, expressing frustration over delays in receiving items or communication.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Would give minus if I could total scam wish I had read reviews before buying . Bought ww2 model airplane advent calendar TOTAL RUBBISH . Not a model at all . Just small rubbery plane could have come f... See more

Rated 1 out of 5 stars

Interactive dog toy received eventually . Site implied ok for all dogs and yet when received the toy is smaller than expected , requires charging via usb , it’s hard plastic and them to top it all the... See more

Rated 1 out of 5 stars

Ordered whiskey adventure calendar on 14th November, site saying it has been fulfilled but nothing delivered. Absolute scammers. Stay away from this site. I’m reporting this and asking my bank to inv... See more

Rated 1 out of 5 stars

I ordered 2 blood wrist monitors almost a month ago, there tracking service is a joke. Despite many complaints to there customers services,just received a note saying Oder dispatched but no tacking nu... See more


1.2

Bad

TrustScore 1 out of 5

171 reviews

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No history of asking for reviews

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1.2

All reviews

(171)

61 reviews in the last 12 months

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Rated 3 out of 5 stars

Be very careful with this website

Be very careful with this website. I ordered some waterproofing agent, it did arrive, after a while.
I am ashamed to admit that I took the video at face value and believed I would receive the product (size IS important) demonstrated. Turns out that the smallest size 30g is a pot less than two inches tall and a brush that looks as though it came from a dolls house! The video show the product being used with a two inch paintbrush on various repair jobs. That is the quantity I was expecting. I know it’s my fault really but I hate this culture of deceit that pervade the retail industry. In “my day” a happy satisfied custom was the prime objective, not just money in the bank. I have e learned a lesson, for which I have thanked the company!

June 15, 2023
Unprompted review
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Rated 1 out of 5 stars

Chain saw sharpener it isn't…

The chainsaw sharpener is by definition a chainsaw wrecker.All it does is grind the teeth of the saw down.I should have realised that by spinning the saw against the stone the teeth will just wear down. it's a con do not buy

June 5, 2023
Unprompted review
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Rated 1 out of 5 stars

DO NOT or Buy from this company.

DO NOT or Buy from this company.
Take your money and send you a fake tracking number, nothing ever turns up.
When you try and contact them all you get is automated responses.
Avoid at all costs. Terrible experience.

May 18, 2023
Unprompted review
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Rated 1 out of 5 stars

Completely fake and scammers don’t buy…

Completely fake and scammers don’t buy anything from this company, I bought a car phone holder weeks ago they gave me wrong tracking numbers, I emailed them and try to contact but unfortunately no response, please don’t be fooled this is completely scammed.

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling. Wrong tracking number given, order missing, no goods received, do not reply to messages. Utter rubbish!

May 10, 2023
Unprompted review

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