Fanshome Reviews 

171
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were let down by their experience overall, warning others to stay away from the business. Customers frequently reported that their purchases never arrived even after waiting for several weeks or months. Many people experienced frustrating issues with tracking services, finding that tracking links did not work and emails went completely unanswered. However, some people mentioned that when packages eventually showed up, the items completely failed to match the online descriptions and were made of poor materials. Consumers also struggled to secure refunds or get assistance through payment providers when attempting to resolve these disappointing delivery and product problems.

What people talk about most

Order

People report widespread disappointment and frustration with their order experiences. Consumers frequently... See more

Product

Clients share negative opinions on products, describing them as low-quality items that bear little... See more

Website

Consumers find the website to be extremely disappointing regarding product representation. Furthermore,... See more

Response time

Reviewers express strong frustration and disappointment regarding the poor response time and complete lack of... See more

Payment

Customers experienced payment issues, expressing frustration over delays in receiving items or communication.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Would give minus if I could total scam wish I had read reviews before buying . Bought ww2 model airplane advent calendar TOTAL RUBBISH . Not a model at all . Just small rubbery plane could have come f... See more

Rated 1 out of 5 stars

Interactive dog toy received eventually . Site implied ok for all dogs and yet when received the toy is smaller than expected , requires charging via usb , it’s hard plastic and them to top it all the... See more

Rated 1 out of 5 stars

Ordered whiskey adventure calendar on 14th November, site saying it has been fulfilled but nothing delivered. Absolute scammers. Stay away from this site. I’m reporting this and asking my bank to inv... See more

Rated 1 out of 5 stars

I ordered 2 blood wrist monitors almost a month ago, there tracking service is a joke. Despite many complaints to there customers services,just received a note saying Oder dispatched but no tacking nu... See more


1.2

Bad

TrustScore 1 out of 5

171 reviews

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1.2

All reviews

(171)

61 reviews in the last 12 months

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Rated 1 out of 5 stars

Bloody scammers

Bloody scammers. Ordered the Umbrella and LED lights, they took the money quick enough but that’s it. Checked tracking and it kept changing and in Chinese, said they delivered at 2o’clock in the morning and they certainly didn’t.Texted them and got a message from abroad texted again and now no replies although they say they’re in Surrey.

January 11, 2023
Unprompted review
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Rated 1 out of 5 stars

Avoid the wire stripping device

Avoid the wire stripping device, it’s not worthwhile, the blade slips on each attempt of cutting, I should of known better, but I can try and pre warn future buyers that it is not the right tool for the job, that’s after trying various cables ( all small )

April 7, 2023
Unprompted review
Rated 1 out of 5 stars

Scam site

Placed an order on the 13th of March. Got an email with a Hermes tracking number, but nothing since then. Contacted customer service 3 times and no response. Just another scam site. Don't purchase.

March 20, 2023
Unprompted review
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Rated 4 out of 5 stars

I ordered some car drying towels

I ordered some car drying towels
Before reading reviews.The tracking number was incorrect 2 numbers in wrong order .thought I had fallen for a scam But no the towels arrived after a couple of weeks and I can’t complain will buy from them again

February 25, 2023
Unprompted review
Rated 1 out of 5 stars

Looks like a scam site

Looks like a scam site. Placed order and got email responses with a despatched by Hermes note. The delivery number for tracking takes you to Whistl and is not recognised. Using the number on Hermes tracking tool also isn't recognised. Emailed customer service and nil response. Wish I'd seen these reviews before. Avoid!

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

ignore at all costs

they advertise their transparent waterproof paint using a normal paintbrush,so you presume,wrongly,that what you get is a decent pot of product! instead you get a sample pot with a minute stick! for the price of a large one .E mailed 3 times for return address ,no reply so no hope of getting a refund Do not use this company !!!!!!

January 2, 2023
Unprompted review
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Rated 1 out of 5 stars

Not trustworthy will never use them again.

Ordered a wallet, what a shambles. It arrived damaged, when trying to put my cards and cash in the wallet it wouldn’t close. I tried to return it but it has to be sent to China (.Co.uk it is not). This would cost me more and no guarantee they would get it. Bad news.

January 25, 2023
Unprompted review
Rated 1 out of 5 stars

FANSHOME

Scam site ordered the socks with bag
What turned up was cheap crap bag not the one advertised this one had massive gold handle Which would have looked better as the bit a horse has In its mouth Plus There was no socks After numerous Messages on messenger they blocked me

January 11, 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from this company they are…

Do not order from this company they are scammers.ordered embroidered socks in a bag for a friend tatty bag arrived eventually with no socks in.tryed emailing them they do reply eventually asking for photos which I sent and not heard anything since

December 16, 2022
Unprompted review
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Rated 1 out of 5 stars

Is this company fake?

Is this company fake?? I ordered something on 2/12 and havent been told its been despatched let. Tried emailing customer services twice byt had not reply. Disgusting customer service. Credit card has been charged.

December 13, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a hat at the beginning of…

I ordered a hat at the beginning of October and nothing arrived yet. Emailed and commented on Facebook and no response. I have just gone through chemo and thought the hat would be ideal for my hair loss for the winter. Very upset and would like a refund.

October 6, 2022
Unprompted review
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Rated 1 out of 5 stars

Ordered goods and money taken straight…

Ordered goods and money taken straight away but still waiting. Have emailed them they did answer but no update given just feeble excuses. I have emailed again today asking for my money back but wont hold my breath. Have tried yo track but order/tracking number not known.

November 25, 2022
Unprompted review
Rated 4 out of 5 stars

All went well!

I was very concerned after I placed my order and read all the awful reviews. However my experience was good. Received my order in 1 week. No communication but happy to receive goods, as described.

October 21, 2022
Unprompted review

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