Fanttik Reviews 

Honestly the screwdriver is great. The website is simple. Nothing to complain about.

The quality of the product is good. I feel i received a good value for the price paid.

Fanttik air pump produced in March 2024 just outside of 1 yr and they did not replace. I provided a video of the problem and a picture of the made by date and because I haven’t got the purchase receipt it was their chance to deny repacement. I will not buy from them again as they do not stand behind their products.

I purchased (early June) the Fanttik bike pump over a month ago. It severly over pressurized my bike tires by about 30 psi. I compared the psi on my 2 manual hand pumps to confirm this. I contacted Fanttik and they agreed to take the unit back and send me a replacement. The tracking number they gave me results in an Invalid error. I triple checked the number before entering it. So, I emailed Fanttik several using their reply address and got postmaster undeliverable errors. VERY FRUSTRATING!! At this point I'd just prefer a full purchase price refund. But how, as they will not reply. They seem to have disapeared and taken my money with them. I can't see doing business with a company I can no longer trust.
UPDATE: Fanttik finally replied that they believed my replacement unit was lost while in shipment. So, they sent me another unit that arrived 7/25/25. I tested this one against my reliable hand pump and the PSI on both were equal.

Good company stands by their products. Great customer service.

Great booster pack, but should have said doesn't come with plug in adapter to wall outlet!!

I spent about $200 on several products I purchased from you. One item was received damaged probably in shipping because of poor packaging. I contacted you through email the day I received the damaged item on 6/25/2025 it is now 7/4/2025 and I have still not received a replacement that you claim would be sent June 29th.
Your customer service has a horrible with long response time. The chat option is a joke. Answering hours later unless it’s a sales inquery. I also asked for phone number to speak to supervisor or for rma to return all the items purchased because of your lack of response to solve the issue in question. I do not want to support a company that doesn’t care about customers after you take their money. For taking the money it is instantly. Quick and seamless quick to email and keep me informed of the order and the shipping: tracking ect. The moment I report a damaged item I get delay after delay.

Update to my previous review. After much effort I was able to get Fanttik to replace the defective vac so they finally stood by their warranty and assisted me. It was difficult and frustrating but in the end Fanttik finally replaced my unit. THANK YOU
Fanttik wrote me back soliciting suggestions to improve their business. Fanttik if u wish to hire me please make me an offer!

Order process was effortless and shipping was quick. I ordered the cardboard cutter. It works as intended, but it will still fatigue your arm after awhile. Safety feature are nice but get annoying after an hour of cutting boxes. Sometimes I just want to be wreckless.

never buy from this website. they scamming you, they take your money and never send your items and then they say you have received your items. It's a scam webside please be careful

This is an awesome product, has all accessories you need to finish your job , portable , compact , everything in a single place

Both items had discounts that was great. I moved from ifixit to yall and so far I have no plans to go back. I own 5 to 6 items. They all have been great.

This company sells cheap defective products and the customer service is terrible. Avoid this company. Fanttik sells cheap defective products. AVOID Fanttik.

I believe a lot of these complaints are due to a scam company trading as Fanttic i reported the company and the website has now been taken down as i had a the same experience.

since i have gone to the official website and had no problems with their communication or delivery.

wanted to ask a question about brand new inflator (and mention printing error in user manual). I got a recording asking to leave a message. What company with top rated product would do that? the quality of support should always match product quality. I am a retired marketing exec!

Purchased a X9Pro tire inflator from someone on Ebay. It was used very little but the first time I really needed it to inflator it failed to work correctly. Their website stated that my unit had plenty of left on warranty . Fanttik would not cover warranty because it was bought on Ebay. They did not offer repair or replacement. I feel this was a waste of money for a piece of junk because it had not been used much at all.

Do not order from this website!! They will take your money and give you the run around. My item was shipped using 17track which is impossible to contact because it doesn’t exist. I called the only number I could find for this shipping company and it was a different company who said they are scammers and I should dispute the charge with my bank. They provided me with shipping details to make me believe my item was on its way but it was never delivered nor was it ever out for delivery. The status of my shipment was updated to say “pickup” but they don’t tell you where to pickup from and you are absolutely unable to contact anyone to figure out why they won’t deliver/how can you pick it up. Thankfully I used PayPal but they are not a genuine company, only out to take peoples money. Please steer clear.

I purchased the x9 ACE Bike Air Inflator. It does not work. I called customer service and the number is not accepting calls. I sent emails to customer support and they told me to send video of issue. I did that and they sent instructions to follow to see if would resolve issue. It did not. I asked for refund and they do not respond. Horrible customer service! Would like a refund since product doesn't work and they are ignoring the request. DO NOT recommend buying from this company.

I can’t say enough good things about Fanttik and their amazing customer service! I bought the Ride NEMO N7 as a Christmas gift for my kids, and we were so excited about it. Unfortunately, we ran into a problem with the motor not engaging consistently, which was really disappointing.

I reached out to Fanttik’s support team, and they couldn’t have been more helpful. They responded quickly, walked me through troubleshooting steps, and when the issue couldn’t be fixed, they immediately arranged to send a replacement. To my surprise, the replacement arrived so fast—way quicker than I expected!

Now the NEMO N7 is working perfectly, and my kids absolutely love it. It’s such a fun, well-made product, and knowing the company truly stands behind what they sell makes it even better.

Fanttik made what could have been a stressful situation so easy, and I’m really grateful. If you’re thinking about buying from them, do it—you won’t regret it. I’d be happy to share my experience with anyone who asks. Thank you, Fanttik, for making this parent (and my kids!) so happy!

Pretty quality device. I didnt even know about the company till a channel on youtube talked about them.

I purchased one of their electric screwdrivers and was impressed with its quality.

Only compliant id have is that they don't include an extension and the screwdriver itself is thing meaning getting some of the screws in some tight corners is impossible.

The case is sturdy. The bits appear to be very strong and resistant to stripping and the device itself has some wright to it. Feels really good in my hands.