FareHarbor Reviews 175

Great Professionals. Fast at solving problems and answer the needs of the ocmpany.

Excellent telephone support today from Guta - she helped me create a Promo code for our business. Thankyou for your patience.

FareHarbor has been an absolute game-changer for our business. From the very beginning, they’ve been by our side, helping us transition seamlessly into the digital world. Their platform is intuitive and powerful, but what truly sets them apart is their team.

The level of support and care we’ve received over the years has been nothing short of exceptional. The staff is not only incredibly knowledgeable but also genuinely invested in our success. They take the time to understand our needs, offer tailored solutions, and are always just a message away when we need help or advice.

After almost three years of working together, we’ve just taken the next step and agreed to upgrade our (already upgraded!) website — a decision that came naturally after seeing firsthand how reliable, proactive, and trustworthy they are.

We’re grateful for this partnership and excited about what’s ahead. If you’re looking for a booking system backed by a team that truly cares, FareHarbor is the one to trust.

I've been working with Fareharbor for a number of years now, and two things stand out - the user friendly nature of the booking system, and the business support.

Becky is currently my account manager, and she is prompt, engaged and courteous.

Over the past couple of months the support team has been a little slower to respond to requests than in previous years but hopefully this is a blip rather than a trend.

Thanks everyone!

Pedro's work was excellent.
As well as giving ideas for improving the sales flow, he made the changes himself and helped a lot.

Every year I have the SAME issues setting up my calendar and availability. If I hadn’t put so much time in this, I’d change to any other booking platform- but since I thought they finally got it right, I didn’t. Now my season’s kicking off and I really wish I had!! Don’t use this software, even for a simple set up. They are slow, and they are incompetent. The best thing they have going is the user interface because it’s one of the few that looks good. But it’s not worth the headache.

Simple Efficient
What else?

We've been using FareHarbor on a daily basis to manage our tour bookings, and overall, the experience has been very positive. The platform is intuitive, reliable, and highly customisable, which allows us to adapt it to the specific needs of our business. The calendar and manifest tools are essential for our day-to-day operations, and the integration with our website works seamlessly, ensuring a smooth booking experience for our customers.

One of the things we value most is the responsive and helpful support team, whenever we need assistance or have questions, they’re quick to respond and provide clear solutions.

Highly recommended for tour and activity businesses looking for a professional booking management solution!

We run Sirdal Huskyfarm and started out using just the booking system from FareHarbor – which was perfectly customized to our needs right from the beginning. It made our operations so much easier and more professional. Later on, we also decided to switch our entire homepage over to FareHarbor, and that was one of the best decisions we’ve made.

The whole system works smoothly, looks great, and fits our business perfectly.

A huge shoutout to our account manager Ella – she is outstanding! Super proactive, always full of smart, creative ideas, incredibly fast at solving problems, and deeply committed to helping us succeed. You can really feel she cares.

Another big plus is the support team: they offer help in many different languages, so we can communicate in our native tongue, which makes everything easier and more efficient.

Highly recommend FareHarbor – both the system and the people behind it are top-notch!

The staff of Fareharbor are fantastic. Always ready to help, polite, professional, and immediate help for any issue.

Always 5* for the customer. The 2- minutes video making a huge difference and everything is so understandable.

Alberto finally helped me in solving a problem on my Dashboard that I have been struggling to solve for months, he has been amazing, patient and professional.

I DO NOT RECOMMEND FAREHARBOR. If you like when a company randomly on a Sunday or any day they just randomly decide to take money OUT of your account then use fareharbor. No seriously they just took money out of my business account with any email or any heads up the amount of that they were going to debit my account. This is Theft. I do not advise using fareharbor unless you like waking up and having random amount of money not in your account. The worse part is I have to shut down my site or take a chance of them doing this again. Not me. I guess my company will not have direct booking for a few days. I now have to close my account and this is gonna cost a lot of time.

Regina was very helpful - without her help we'd still be trying to figure out how to fix our issues!

Already been hearing about FareHarbor for a while because it is very popular in Portugal, but now I finally used and understood why it is so popular. Strongly recommend.

FareHarbor Employees are also so helpful and professional. I always get a human I'm never worried when I call. I know I will get the help I need.

Grant was very helpful. He actually did the job to help me get finished faster.

Thanks Grant!

Great experience with FareHarbor. I have only just started working with them, but the help provided so far was incredible. I want to particularly thank my onboard specialist and guide - Antoine Laczewny for his work. He was very helpful and welcoming.

REKA was super kind and professional! FARE HARBOR ASSISTANTS HAVE BEEN ALWAYS FAST AND USEFULL !!!!! always ready to help and willing to have good vibes chat as well !!!! REALLY RECOMMANDED SERVICES !!!

FareHarbor’s support team is truly exceptional. Their response time is unmatched, and every interaction reveals just how much can be customized to enhance both the visitor booking experience and our reservation management. A big shout-out to Ruby for the outstanding support across several projects!