Farehold Reviews 

86
•
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

TOTAL SCAM. The flight is supposed to board at 9:55 am TODAY from Myrtle beach connecting in Nashville and then on to Houston hobby airport. They sent us a “boarding pass” with a legit Southwe... See more

Rated 1 out of 5 stars

We bought a ticket in August 2024 and since then we have been trying to receive the tickets. Each contact on the website, through chat, gave a different deadline for sending tickets. The trip was now... See more

Rated 5 out of 5 stars

I must say I was a bit skeptical at 1st with the legitimacy of this as the airfare was the best we have found. Amanda quickly made me a believer though! Her follow up was prompt & professional. Onc... See more

Rated 5 out of 5 stars

Had my doubts at first because the price was much cheaper than other sites. Legit Company Thanks Vance Victor for your excellent customer service and for always responding to my texts. Took a few... See more


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3.1

Average

TrustScore 3 out of 5

86 reviews

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3.1

All reviews

(86)

1 review in the last 12 months

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Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. Was confirmed tickets and even got to pick our seats. Reservation disappeared a few days later and delta said that farehold never paid for the seats. Was told some of these places work out of there house.

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

After 2 days they told me it would be…

After 2 days they told me it would be an extra $100 and I would have my tickets in 24 hours. No tickets. When I emailed them, they sent me an itinerary from the airline. Contacted the airline and was told it was just a reservation and no tickets had been paid for. Contacted Farehold again. Was told that I needed to wait another 24 to 48 hours. I asked them to please cancel. Not sure what their scam is, but something is not right with this company.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

So happy that I found Farehold!!

I must say I was a bit skeptical at 1st with the legitimacy of this as the airfare was the best we have found. Amanda quickly made me a believer though! Her follow up was prompt & professional. Once she confirmed our flights and completed the booking, I received my confirmation shortly thereafter. I am so happy and highly recommend FareHold!

November 20, 2023
Rated 4 out of 5 stars

I have already sent a note on Emily…

I have already sent a note on Emily Miller and how well she did. GREAT. THe only thing I didn't like from Fare hold is the huge difference in price from online pricing rates advertised and what I was quoted. It was still let than normal airline prices but substantially higher than advertised pricing. I. Don't. Care much for bait and switch but it was less than other quotes so I took it.

November 28, 2023
Rated 1 out of 5 stars

I am not happy with my recent…

I am not happy with my recent transaction. We originally booked the tickets for 1839.20, and we were charged 2373.43. I get that the fare update, but when I booked the tickets i expected to pay that amount. I will never book through this website again.

November 20, 2023
Rated 5 out of 5 stars

Price and booking were on point

Price and booking were on point. I appreciated the follow up phone call to confirm that the e-ticket was received-- never experienced that type of customer service. I would utilized their site again.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service 10 stars A+

This is the reason we will only turn to you for our future flights this customer service representative was professional courteous to the point and seem to really know what she was doing and take an interest in our needs A+ 10 stars in every way she was exceptional with us and most deserving of my time to write this review. Keep up the good work you have our future business that is guaranteed

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Vance

Vance, thank you very much for your services. My family was in a bid trying to get our tickets.you came through for us. To this I really appreciate your services. Hope to work with you in the near future. Thanks.

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Vance was amazing!

Vance was amazing! Very polite and thorough. He was patent and kind and even called me back later to take care of the boarding passes for me. He was very professional!

October 25, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. Worst scam ever. Once you have gone through with the "purchase" online, they call you to tell you they cannot honor the price and offer you the regular price you would find ANYWHERE else online. Don't use them, it's a waste of time.

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

Beware - Bait and Switch

Farehold agreed to a fare for my family to travel of 285/ticket. Vance Victor then sent an email asking me to call. When I spoke with this man, he told me that the minimum fare I would have to pay is in fact 540/ticket. He kept telling me to go look on the United website where I'd see that the price was more than what he was offering. This company engages in bait-and-switch tactics; avoid. Hopefully they won't charge my cc anything ...

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

We are enraptured with this company

We are enraptured with this company. The kind attention to every detail, every minor question, every qualm I had regarding flights was answered in a timely manner. The staff is exemplary and very patient. I count our lucky stars for having found this amazing company.

September 11, 2023
Unprompted review
Rated 1 out of 5 stars

Farehold reneged on my booking

I gave my credit card after securing a round trip flight for three from Phoenix to Newark for a total price of $ 573.48. I got the Booking Reference No.: FH1692933563 The company called the next day to say the price was $1,200. They reneged on the deal, saying "You don't have to buy it" as an excuse for not doing the right thing. My name is Lou and I stand by this review.

August 25, 2023
Unprompted review
Rated 4 out of 5 stars

Good job

Of course, great price is paramount. Airline glitches made for long waits on confirmation, but periodic texts kept me in the loop. Will use Farehold in the future

July 29, 2023
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