Worst Insurance Company ever. I would never use this company for any coverage again. They are dishonest and disorganized. I had multiple home policies running congruently. I also learned they were gro... See more
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In 1928, two men shared a dream of providing a quality insurance product at a reasonable price. In the decades that followed we’ve grown and adapted to meet the changing needs of Americans. But one constant has remained: We have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we’re privileged to serve. Different Eras, Same Exceptional Service Farmers not only prides itself on helping you plan wisely for the unexpected, but also on helping restore order when it occurs, so you can keep moving along the road of your life’s plans. In 1959 a Farmers customer wrote us a letter of surprised gratitude when his car battery was replaced just an hour after it was stolen. A letter from a couple in 2002 wrote that their Farmers agent and Claims Adjuster “were exceptional in their handling of our grief, what we needed to do, and helpful in many other ways.” That same year, when Hurricane Rita struck Beaumont, Texas, Farmers sent 300 agents to assess damages while policy holders were evacuated. Farmers also donated $100,000 for the city’s emergency operations center and two megawatt generators that restored power to Beaumont. Whatever year or decade a disaster occurs, you can count on us to be there for you. Today, the companies comprising the Farmers Insurance Group of Companies make up one of the country's largest insurers of vehicles, homes and small businesses and provide a wide range of other insurance and financial services products. Farmers is proud to serve more than 10 million households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 21,000 employees. The Farmers Exchanges are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and Truck Insurance Exchange) owned by their policyholders, and together with their subsidiaries and affiliates comprise the Farmers Insurance Group of Companies. Farmers Group, Inc. and its subsidiaries, in their capacity as attorneys-in-fact, provide administrative and management services to the Farmers Exchanges. Our Story Our story began with the simple goal of insuring the vehicles of rural farmers but as the world changed, so did we. Visit our timeline for a tour through the decades of Farmers.
Contact info
6301 Owensmouth Avenue, 91367, Woodland Hills, CA, United States
- 1 (888) 327-6335
- farmers.com
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Really negative experience with Farmers Insurance.
My father used Farmers Insurance for his vehicles for decades, so I used Farmers for quite a while. At one point, when I was unemployed, I couldn't make payments on the policy, so they cancelled it. I tried to reinstate the policy when I got a job, but the quote was more than double what I had been paying. I was livid at that. I got a policy at GEICO for less than what I had been paying Farmers. I had been under the impression that my "agent" would actually help, but he was of absolutely no use.
No support for clients
A friend had Farmers home insurance and needed repairs due to damages. Neftali Rodriguez was the adjuster and referred a contractor who wrote questionable invoices, and Neftali was in agreement with it. When they tried to talk to Neftali’s boss, she was also on Neftali’s side. Be careful with Farmers Ins., the insurance adjuster named Neftali and wrongful claims on invoices. They all work together and do not support you as the client.
Improper Claim Handling and Negligent Investigation
I was involved in an accident where the police report incorrectly cited me and omitted the name of a key witness. I promptly informed my insurance company, provided all relevant details, and even submitted a recorded conversation with the witness as supporting evidence.
Despite my cooperation and the availability of clear proof, the company declined to consider the evidence and informed me that the case had to be closed within one month. As a result, the other party was compensated while my insurance premium increased significantly.
I am deeply disappointed by the lack of diligence and fairness shown in handling my claim. This experience reflects poor investigative practice and disregard for customer-provided evidence.
Review of Flood Insurance Cancellation…
Review of Flood Insurance Cancellation Experience
I’m a small business owner—not a millionaire—and every dollar counts. On July 23, 2025, I paid $887 for flood insurance that was supposed to refund $590 after cancellation. I requested a cancellation a month ago, expecting a fair refund. Instead, I received a check for only $509.
That’s a $378 loss for absolutely nothing. No coverage used, no explanation provided, and no accountability. The SBA requires flood insurance documentation for my business, and this situation has added unnecessary stress and financial strain.
I’m disappointed by the lack of transparency and fairness in this process. Small businesses deserve better—especially when we’re trying to stay compliant and afloat.
They auto renew your homeowners policy…
They auto renew your homeowners policy without telling you.
Don’t insure with farmers insurance
Title: Farmers Insurance – Bad Faith in Clear Liability Claim
On March 17, 2025, I was the victim of a hit-and-run accident in Las Vegas caused by a driver working for Uber. Farmers Insurance, who covers the at-fault driver, has already accepted 100% liability.
Despite this, Farmers has:
• Only offered $18,085, which barely covers hospital charges and would leave me with nothing for lost wages, pain and suffering, anxiety, or ongoing medical problems.
• Insisted they must pay the hospital directly due to a supposed lien, yet have never provided proof of any properly recorded lien under Nevada law.
• Ignored my repeated requests for documentation and refused to issue funds directly to me, even though I am the injured party.
This process has gone on for months. I have not been able to work, I continue to suffer physically and emotionally, and Farmers has made no meaningful effort to resolve this matter in good faith.
In my opinion, this is bad faith claims handling. I have filed formal complaints with the Nevada Division of Insurance and the Nevada Attorney General Consumer Protection Bureau, and I will continue to pursue accountability.
Consumers should know what they may face if they have to deal with Farmers on a clear liability claim. Enrique Hernandez
stay away
Every time I renewed my car insurance with Farmers, the premium went up for no reason. I’ve never had an accident, drive less than 10k miles a year, and now they’re charging me over $1,700 for 6 months! I switched to Costco and got the exact same coverage for $936. What a shit rip off company
FRAUD
I would do zero if it was on here. Farmers is a fraud. Pay my daughters insurance on 8/7/2025. They cancels her insurance 12:00 am on the 8th. An kept my money.
Should be charged with elder abuse
After over 20 years with this company,My mom was totally being ripped off by Farmers insurance. An elderly lady on unlimited income, was being taken advantage of by this terrible company.
We made one phone call to another competitor and cut her auto insurance in half.
David Habeeb was dishonest. Kailyn at corporate was rude and obnoxious. Be better FARMERS INSURANCE!
Not full-fledged people
Lewisville Farmers agent "Sam Awesome" was complicit in a vicious crime committed against me by his psychopathic relative. His sister was also in the porn industry. I reported this crime to the district manager and only received the silent treatment in response so to make it clear these nasty critters don't care about people and their activity isn't about helping the community. Rather, it's about taking people's money and enriching themselves at your expense. This Farmers franchise was guilty of destroying my family's property, not paying for it.
Worst Service Ever - the hotline is a joke
I contacted the call center after receiving a quote online. The gentleman I spoke to was rude, made me feel inferior and gave me completely wrong informaiton. Basically told me he couldn't insure my house. I then spoke to another local agent at Farmers who was very helpful and provided me with necessary direction but the call line is the face of your company - don't put complete idiots on the line. The person I spoke to really could not care less about finding a solution and/or about selling insurance. They were more interested in judging me, my accent and my decisions in regards to buying property. Truly despicable. I went to another company instead- so a customer lost thanks to this moron.
Petty Service From Agent
I attempted to call my insurance agent at Farmers to get my claims history letter. It became apparent that they started ignoring my calls and emails after I mentioned that I wanted to cancel my insurance, even though I was still covered at the time. The behavior was quite petty. If you're looking for professional and satisfactory customer service, they would definitely not be my first choice.
THE WORST COMPANY!
THE WORST COMPANY!! Used them for 3 years and had a bounced payment last month. They never contacted me and closed out my auto insurance within 2 weeks. Straight up criminal organization. DO NOT USE THEM!!!
When I canceled my policy
When I canceled my policy, they still withdrew my premium. Called numerous times. Had customer service say they would call back but never did.
I have had bad experiences with…
I have had bad experiences with homeowner’s insurance as well as auto. I had a lender placed insurance because the insurance company did not send over the proper papers. $1000 wasted to correct. The straw that broke the camel’s back was when my class coverage was removed from $100 to $1000 without my consent. Everything is a recorded line, so investigations should have happened to see that I never asked for that or approved. I canceled Farmea and I am saving a lot of money. I wish I would have read reviews before I was allowed to be exploited.
Pay them to do jack when you need them
I would not recommend going with Farmers Insurance. I had a situation happen in my condo back in March where my toilet leaked and ended up damaging the two units below me. Plumber came out and fixed the leak and had the paperwork coded in the way where it was one of those things happen situations and it wasn't a thing of improper maintenance and they denied the claim for the repairs in my unit, and then they proceeded to deny the claim for the repairs that happened in the two units below me because they claimed that the bylaws for my Homeowner Association were written in a way that waived all responsibilities even if the fault occurred from my unit which sounds like total BS. I've probably given Farmers Insurance 18,000 since I moved into my condo 5 years ago and with this situation occurring I got screwed out of a $7,000 claim. I'm shopping around for new insurance because if I'm going to pay a homeowner insurance company to do nothing for me when I need them I might as well do it with another place going forward because all the major maintenance has been done in my condominium now. They are a terrible company with terrible ethics and a 50% denial rating. Spend your money elsewhere in look into the reviews of insurance companies because Farmers is a joke when you actually need them. I wouldn't wish their services upon my worst enemy
Worst Insurance Company Ever.Do not…
Worst Insurance Company Ever.Do not insure with them.They are very dishonest about their billings.
They add things to your policy without…
They add things to your policy without asking. They tell you one price and bill you another. This company is absolutely terrible and the customer service is herendous.
Most dishonest insurance company ever
Most dishonest insurance company ever! Drop them if you have them. When you need them they won’t be there for you.
Absolutely an awful insurance company
Absolutely an awful insurance company. I've had claims in the past from car accidents to hurricanes and the insurance company always did their part but not Farmers Insurance,they don't even show up and only give a run around.I would not want anyone to go through what I had to deal with which is still an ongoing nightmare. AVOID FARMERS INSURANCE AT ANY COST
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