The sunglasses are as expected and no issues here, I did however pay an additional £5.95 for next day delivery due to knowing I would be at home and going on holiday shortly afterwards, what a was... See more
Company replied
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Review summary
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They lost my first pair I ordered—customer service was nice and responsive but ineffective. They did let me know when the next order was available and I got a tremendous deal on a pair of Christian Di... See more
Company replied
Great pair of Oliver People’s. Though the G-15 is supposedly polarised, they don’t feel like it. Compared to my other polarised OP pair, these lenses feel different
Company replied
Quick delivery and easy returns though you have to pay £4 … maybe little long to receive your money back if not suited but all ok finally
Company replied
Company details
Written by the company
Shop our huge selection of designer glasses, sunglasses and prescription sunglasses online at best available prices with FREE UK delivery and 14-day returns. We ship worldwide.
Contact info
Chiswick High Road 150, W4 1PR, United Kingdom
- fashioneyewear.com
4.0
Great
14K reviews
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Great glasses and very happy with the…
Great glasses and very happy with the quality overall. The only downside was a small paint chip on the frame and poor packaging, as the glasses could move freely inside the box during shipping. Better packaging would make the experience much better.
July 13, 2026
Reply from Fashion Eyewear
Mykyta,
We are happy to hear you like the quality of our glasses. We appreciate you bringing the packaging and paint chip to our attention. We are always looking for ways to improve our service and product delivery. Your feedback is valuable as we work to enhance our packaging for a better experience.
Best wishes
Fashion Eyewear Customer Services
Great pair of Oliver People’s.
Great pair of Oliver People’s.
Though the G-15 is supposedly polarised, they don’t feel like it. Compared to my other polarised OP pair, these lenses feel different
July 20, 2026
Reply from Fashion Eyewear
AW,
We appreciate your feedback on your new Oliver Peoples. We understand your surprise regarding the polarized feel compared to your other pair. Please get in contact with us if you are having any problems with the product on info@fashioneyewear.co.uk
Best wishes
Fashion Eyewear Customer Services
Great delivery service and a broad…
Great delivery service and a broad choice of great frames!
July 18, 2026
Reply from Fashion Eyewear
Henry Roffelsen,
We're so happy to hear that you had a great experience with our delivery service and that you appreciate our broad choice of frames! Thank you for your positive feedback.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Esther,
We're so pleased to hear that you experienced great communication and very fast delivery! Your positive feedback is truly appreciated.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Piyush Patel,
Thank you for taking the time to share your positive experience with us. We're delighted to hear you appreciated our service and pricing!
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Flannery,
We are so happy to hear that you are pleased with your new glasses and the experience you had with us! Thank you for sharing your positive feedback.
Best wishes
Fashion Eyewear Customer Services
I was given an update throughout up…
I was given an update throughout up until my gorgeous Tom Fords were delivered.
July 17, 2026
Reply from Fashion Eyewear
Arthur,
We're so glad you enjoyed our updates and are happy with your Tom Fords! Thank you for your kind words.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Archavee Phanphet,
We're so pleased to hear you enjoyed our items and experienced fast delivery. Thank you for your kind words about our company!
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Narine Avetisyan,
We're so glad to hear you appreciate the product's value and appearance. Thank you for your wonderful feedback!
Best wishes
Fashion Eyewear Customer Services
Best prices and great service
The prices for designer prescription glasses is the best I’ve seen, saving about £90 on a well known high street optician. The prescription upload was also straight forward and delivery was much quicker than I had expected.
July 17, 2026
Reply from Fashion Eyewear
Dennis ,
We are thrilled to hear you found our prices for designer prescription glasses to be so competitive, saving you a significant amount compared to high street opticians. It's also wonderful that the prescription upload was straightforward and delivery exceeded your expectations!
Best wishes
Fashion Eyewear Customer Services
Great service
Kept me updated on the progress while the glasses were being made, and when I encountered issues with customs in my country, they promptly helped me with the information I requested.
Glasses arrived in perfect condition.
July 16, 2026
Reply from Fashion Eyewear
Margarida Tavares,
We are so pleased to hear that you were kept updated on the progress of your order and that our team was able to assist you promptly with customs information. It's wonderful that your glasses arrived in perfect condition. Thank you for your kind words!
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Thank you for your review !
Very good product range and competitive…
Very good product range and competitive prices for an authorised dealership. Have purchased prescription glasses previously and sunglasses this time, and both were excellent. Recommended.
July 15, 2026
Reply from Fashion Eyewear
Sue H,
We're so glad to hear you've had excellent experiences with both your prescription glasses and sunglasses! We truly appreciate your recommendation and kind words about our product range and competitive prices.
Best wishes
Fashion Eyewear Customer Services
The ordering process was very easy
The ordering process was very easy. You guys had exactly what I was looking for with a better price then the official Gucci website.
July 18, 2026
Reply from Fashion Eyewear
Alvaro Covarrubias,
We're so glad to hear that you found our ordering process easy and that we had exactly what you were looking for at a great price! We appreciate your positive feedback.
Best wishes
Fashion Eyewear Customer Services
The customer experience and shipping.
July 15, 2026
Reply from Fashion Eyewear
lazarus Ani,
We appreciate you sharing your thoughts on the customer experience and shipping. We are always looking for ways to improve our services.
Best wishes
Fashion Eyewear Customer Services
It is what it is
Very fast shipping and better than ez contacts !!! Amazing thank you !
July 15, 2026
Reply from Fashion Eyewear
Melanie W,
We're so happy to hear that our fast shipping exceeded your expectations! Thank you for your amazing feedback; it truly means a lot to us.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Michelle ,
We're delighted to hear that your item arrived quickly and was perfectly packaged. Thank you for your wonderful feedback!
Best wishes
Fashion Eyewear Customer Services
Great product good communication speedy…
Great product good communication speedy service!
July 15, 2026
Reply from Fashion Eyewear
Customer John,
We're delighted to hear you had such a positive experience with our product and service. Thank you for your kind words!
Best wishes
Fashion Eyewear Customer Services
still haven’t received
It has already been 8 days, but I still haven’t received a response to my email. The product is good, but the communication department can be better.
July 21, 2026
Unprompted review
Reply from Fashion Eyewear
Hi Tyler
We are sorry to hear this.
Please send a new email to info@fashioneyewear.co.uk , contact us on chat or call us on00 44 141 548 6524 to speak to us directly regarding your issues.
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