The sunglasses are as expected and no issues here, I did however pay an additional £5.95 for next day delivery due to knowing I would be at home and going on holiday shortly afterwards, what a was... See more
Company replied
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Review summary
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They lost my first pair I ordered—customer service was nice and responsive but ineffective. They did let me know when the next order was available and I got a tremendous deal on a pair of Christian Di... See more
Company replied
Great pair of Oliver People’s. Though the G-15 is supposedly polarised, they don’t feel like it. Compared to my other polarised OP pair, these lenses feel different
Company replied
Quick delivery and easy returns though you have to pay £4 … maybe little long to receive your money back if not suited but all ok finally
Company replied
Company details
Written by the company
Shop our huge selection of designer glasses, sunglasses and prescription sunglasses online at best available prices with FREE UK delivery and 14-day returns. We ship worldwide.
Contact info
Chiswick High Road 150, W4 1PR, United Kingdom
- fashioneyewear.com
4.0
Great
14K reviews
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Best prices and great service
The prices for designer prescription glasses is the best I’ve seen, saving about £90 on a well known high street optician. The prescription upload was also straight forward and delivery was much quicker than I had expected.
July 17, 2026
Reply from Fashion Eyewear
Dennis ,
We are thrilled to hear you found our prices for designer prescription glasses to be so competitive, saving you a significant amount compared to high street opticians. It's also wonderful that the prescription upload was straightforward and delivery exceeded your expectations!
Best wishes
Fashion Eyewear Customer Services
Great service
Kept me updated on the progress while the glasses were being made, and when I encountered issues with customs in my country, they promptly helped me with the information I requested.
Glasses arrived in perfect condition.
July 16, 2026
Reply from Fashion Eyewear
Margarida Tavares,
We are so pleased to hear that you were kept updated on the progress of your order and that our team was able to assist you promptly with customs information. It's wonderful that your glasses arrived in perfect condition. Thank you for your kind words!
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Thank you for your review !
Very good product range and competitive…
Very good product range and competitive prices for an authorised dealership. Have purchased prescription glasses previously and sunglasses this time, and both were excellent. Recommended.
July 15, 2026
Reply from Fashion Eyewear
Sue H,
We're so glad to hear you've had excellent experiences with both your prescription glasses and sunglasses! We truly appreciate your recommendation and kind words about our product range and competitive prices.
Best wishes
Fashion Eyewear Customer Services
The ordering process was very easy
The ordering process was very easy. You guys had exactly what I was looking for with a better price then the official Gucci website.
July 18, 2026
Reply from Fashion Eyewear
Alvaro Covarrubias,
We're so glad to hear that you found our ordering process easy and that we had exactly what you were looking for at a great price! We appreciate your positive feedback.
Best wishes
Fashion Eyewear Customer Services
The customer experience and shipping.
July 15, 2026
Reply from Fashion Eyewear
lazarus Ani,
We appreciate you sharing your thoughts on the customer experience and shipping. We are always looking for ways to improve our services.
Best wishes
Fashion Eyewear Customer Services
It is what it is
Very fast shipping and better than ez contacts !!! Amazing thank you !
July 15, 2026
Reply from Fashion Eyewear
Melanie W,
We're so happy to hear that our fast shipping exceeded your expectations! Thank you for your amazing feedback; it truly means a lot to us.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Michelle ,
We're delighted to hear that your item arrived quickly and was perfectly packaged. Thank you for your wonderful feedback!
Best wishes
Fashion Eyewear Customer Services
Great product good communication speedy…
Great product good communication speedy service!
July 15, 2026
Reply from Fashion Eyewear
Customer John,
We're delighted to hear you had such a positive experience with our product and service. Thank you for your kind words!
Best wishes
Fashion Eyewear Customer Services
still haven’t received
It has already been 8 days, but I still haven’t received a response to my email. The product is good, but the communication department can be better.
July 21, 2026
Unprompted review
Reply from Fashion Eyewear
Hi Tyler
We are sorry to hear this.
Please send a new email to info@fashioneyewear.co.uk , contact us on chat or call us on00 44 141 548 6524 to speak to us directly regarding your issues.
Reply from Fashion Eyewear
Felicia Leslie,
We are thrilled to hear that you consistently have such a positive experience with us! It's wonderful to know that our prescriptions meet your expectations every time.
Best wishes
Fashion Eyewear Customer Services
Great deals and honestly arrived a lot…
Great deals and honestly arrived a lot quicker than expected! Good quality and prescription was on point
July 16, 2026
Reply from Fashion Eyewear
Jennifer ,
We're so pleased to hear you found great deals and that your order arrived much quicker than you expected! It's wonderful that you're happy with the quality and that your prescription was accurate.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Patrick Greer,
We're so happy you enjoyed your experience! We appreciate your kind words and are always working on new deals for our valued customers.
Best wishes
Fashion Eyewear Customer Services
Great Customer Experience
While there were minor issues related to order confirmation and product quality, the overall customer experience was outstanding.
July 16, 2026
Reply from Fashion Eyewear
Tae K,
We're glad to hear that you had an outstanding overall experience! We appreciate you bringing the issues with order confirmation and product quality to our attention. Thank you for your valuable feedback.
Best wishes
Fashion Eyewear Customer Services
I tried to make your return section…
I tried to make your return section work, tried 5 times then sent back by registered mail. Please confirm you have received.
July 16, 2026
Reply from Fashion Eyewear
Baby Halestones,
We appreciate you sharing your experience with the return process. We understand your frustration and are actively looking into this for you. We will confirm receipt of your return.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Diana ,
We're so glad to hear you had a positive experience with us and appreciated our selection and speed!
Best wishes
Fashion Eyewear Customer Services
Happy!
Amazing packaging. I love my purchase and everything exceeded my expectations. I was Also happy and surprised this item was in stock since it was hard to find what i needed. Thanks!
July 15, 2026
Reply from Fashion Eyewear
Sapphire,
We are absolutely thrilled to hear that you love your purchase and that everything exceeded your expectations! It's wonderful to know that you were also happy and surprised to find the item in stock. We appreciate your kind words!
Best wishes
Fashion Eyewear Customer Services
Still not received email or refund for…
Still not received email or refund for the glasses ive sent back 2 weeks ago
July 13, 2026
Reply from Fashion Eyewear
Hello
We sincerely apologise for the delay in processing your refund a. I see our team have since refunded you.
Best wishes
Fashion Eyewear Customer Services
Reliable
Reliable, fast and respected the dates promised. Great experience overall and very good quality.
July 13, 2026
Reply from Fashion Eyewear
Carlos Marroquin,
We're so happy to hear that you had a great experience with us and that you found our service reliable and fast. We appreciate your positive feedback on the quality of our products.
Best wishes
Fashion Eyewear Customer Services
Great company!
First purchase off this company and won’t be the last. I had an issue which they sorted pretty much straight away. Amazing customer service, can’t wait to order again :)
July 13, 2026
Reply from Fashion Eyewear
Terri,
We are so happy to hear that your first purchase was a positive experience and that we were able to quickly resolve the issue you encountered. We truly appreciate your kind words about our customer service and look forward to your next order!
Best wishes
Fashion Eyewear Customer Services
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