The sunglasses are as expected and no issues here, I did however pay an additional £5.95 for next day delivery due to knowing I would be at home and going on holiday shortly afterwards, what a was... See more
Company replied
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Review summary
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They lost my first pair I ordered—customer service was nice and responsive but ineffective. They did let me know when the next order was available and I got a tremendous deal on a pair of Christian Di... See more
Company replied
Great pair of Oliver People’s. Though the G-15 is supposedly polarised, they don’t feel like it. Compared to my other polarised OP pair, these lenses feel different
Company replied
Quick delivery and easy returns though you have to pay £4 … maybe little long to receive your money back if not suited but all ok finally
Company replied
Company details
Written by the company
Shop our huge selection of designer glasses, sunglasses and prescription sunglasses online at best available prices with FREE UK delivery and 14-day returns. We ship worldwide.
Contact info
Chiswick High Road 150, W4 1PR, United Kingdom
- fashioneyewear.com
4.0
Great
14K reviews
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Couldn’t find these glasses anywhere else!
My glasses came as described and the prescription is correct. Love my new glasses!
June 14, 2026
Reply from Fashion Eyewear
Hi Delaney
Thank you for your review. We are sorry to hear that you havent yet received your delivery. Your tracking shows that the delivery arrived to a parcel locker. We will email you the details today.
Many thanks
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Samantha,
We are so glad to hear that you are happy with the perfect fit! We appreciate your kind words.
Best wishes
Fashion Eyewear Customer Services
Your Website works very well.
You shipping and handling is informative, fast, and easy to read.
I can try frames with the camera.
Your guidelines are very helpful.
Thank you!
July 7, 2026
Reply from Fashion Eyewear
Lucia Sanchezllorente,
We're so happy to hear our shipping information and virtual try-on feature were helpful. We truly appreciate your kind words!
Best wishes
Fashion Eyewear Customer Services
Guality selection at best value
I was very impressed with how easy the process was. I was very happy with the company’s communication reliability, choice of different products and the price. I definitely recommend them.
July 5, 2026
Reply from Fashion Eyewear
No Name,
We appreciate your feedback regarding our communication, reliability, pricing, selection, and quality. We are always working to improve.
Best wishes
Fashion Eyewear Customer Services
I like the option of virtual try on…
I like the option of virtual try on with these glasses. Also the points system they offer as it’s my second pair I have bought and managed to save another £24 on my second pair. Fast delivery and very happy with my product
July 7, 2026
Reply from Fashion Eyewear
Danielle Lincoln,
We're so pleased to hear you enjoyed the virtual try-on option and found our points system beneficial, especially saving on your second pair! It's wonderful that you're happy with your product and the fast delivery.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Chelsea Jackson,
We're so pleased to hear you had a positive experience with our communication, product, and pricing. Thank you for your wonderful feedback!
Best wishes
Fashion Eyewear Customer Services
Many pairs purchased
Bought a number of glasses and sunglasses from them and the service has always been faultless. Had a warranty issue with my glasses which were a high end frame, and the issue was dealt with, without question. My first pair I ever bought I even went to the brand importer to check their validity, who confirmed they are genuine. Since then I’ve had full faith in what I am buying from this company.
July 21, 2026
Unprompted review
Reply from Fashion Eyewear
Worcestershire,
We're so happy to hear about your consistently positive experiences with our glasses and sunglasses! It's wonderful to know that our service has always met your expectations, and we appreciate you highlighting how smoothly your warranty issue was resolved. We are especially grateful for your trust in the authenticity of our products, and we look forward to continuing to provide you with excellent service and genuine items. Thank you for your loyalty and kind words!
Best wishes
Fashion Eyewear Customer Services
Responsive customer support, but still no glasses or refund
I ordered prescription glasses over two weeks ago and have yet to receive them. To their credit, customer service did reply to my email and reach out to the courier to investigate. However, passing the blame to the delivery company doesn't solve the issue. Because I needed my eyewear, I was forced to order a replacement pair from another company. I requested a refund for this unfulfilled order, but they have so far failed to process it. Good communication only goes so far when you're left out of pocket.
July 6, 2026
Reply from Fashion Eyewear
Custer,
We sincerely apologize for the inconvenience this has caused. We have emailed you to try and have this resolved today.
Best wishes
Fashion Eyewear Customer Service Manager
Highly recommended
Good website, easy to navigate, fantastic choice of all brands, very good prices and super fast delivery, my new prescription sunglasses are perfect, overall a pleasant shopping experience and I would highly recommend this company.
July 6, 2026
Reply from Fashion Eyewear
Gary Jackson,
We're delighted to hear you had such a pleasant shopping experience with us! It's wonderful that you found our website easy to navigate, appreciated the wide selection and prices, and are happy with your new prescription sunglasses. Thank you for your high recommendation!
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Thank you for your review !
Aftersales non existent
Aftersales non existent.
I contacted fashion eyewear 3 times via the site about a warranty claim. They never even respond. Now my glasses are out of warranty.
Thanks.
Serengeti boron, rusted temples.
June 10, 2026
Unprompted review
Reply from Fashion Eyewear
Hi Volkmar
Thank you for your review. It appears that your emails are bouncing that we have attempted to send you. Can you please either call us or contact our live chat instead ( Our live chat available between 9am-5pm UK time) ?
00 44 141 548 6524
Many thanks
Wrong lenses put in the frames; damaged frame
Wrong lenses put in the frames, one frame received in damaged condition, the damaged frame returned (along with its lenses) not refunded fully yet (waiting for refund of lenses fitted in the damaged frame); turnaround time is unacceptably prolonged
July 3, 2026
Reply from Fashion Eyewear
Rohit ,
We sincerely regret the issues you've encountered with your recent order, including the incorrect lenses, damaged frame, and the delay in your refund. We are actively investigating these concerns and appreciate your patience as we work to resolve them promptly.
Best wishes
Fashion Eyewear Customer Services
Beautiful Frames, But the Gradient Lenses Cause Dizziness
I purchased the Carrera 1137 with my prescription and requested blue gradient lenses. The frame itself is beautiful and the prescription appears accurate, so I appreciate the quality of the glasses. However, there are two issues that make them difficult to wear every day.
First, the Carrera 1137 is much heavier than I expected, which becomes uncomfortable after wearing them for a while.
Second, the blue gradient is much stronger than I anticipated. The lenses are almost completely clear from the middle down, while the upper portion is blue. Because of this, simply tilting my head slightly causes my vision to alternate between the tinted and clear portions of the lens, which has been making me feel dizzy.
I was expecting a more gradual transition across the entire lens. If the gradient were less abrupt, I think these would be excellent glasses. Hopefully Fashion Eyewear can improve how they customize gradient prescription lenses or advise customers before ordering.
June 19, 2026
Reply from Fashion Eyewear
Mario Gutierrez,
We appreciate you taking the time to share your detailed feedback regarding your recent purchase of the Carrera 1137 glasses. We are pleased to hear that you find the frame beautiful and the prescription accurate, reflecting the quality we aim for.
We will contact you about the blue gradient to fins out how we can help.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
Robert Hodgson,
We are so pleased to hear that you are happy with both your product and the service you received. Thank you for your wonderful feedback!
Best wishes
Fashion Eyewear Customer Services
Lovely good quality item
Lovely, good quality item. Ordering was easy, arrived in good time. Well packaged
July 4, 2026
Reply from Fashion Eyewear
Lorraine A,
We're so glad to hear you're pleased with the quality and that ordering was easy and delivery timely. Thank you for your kind words!
Best wishes
Fashion Eyewear Customer Services
Great overall experience.
Great overall experience.
I had read a few mixed reviews before buying, but bought some frames that said ‘in stock’ & they arrived pretty quickly.
Very good price too.
No issues.
June 26, 2026
Reply from Fashion Eyewear
Phil. B,
We're so happy to hear you had such a great overall experience with us! We appreciate you sharing your positive feedback about our quick delivery and good pricing.
Best wishes
Fashion Eyewear Customer Services
The glasses arrived on time
The glasses arrived on time. All as expected. Very good service.
July 2, 2026
Reply from Fashion Eyewear
customer,
We are so glad to hear that your glasses arrived on time and met your expectations! We appreciate your kind words about our service.
Best wishes
Fashion Eyewear Customer Services
Reply from Fashion Eyewear
David,
We are so pleased to hear that you had such a positive experience with our products and service. Thank you for your kind recommendation!
Best wishes
Fashion Eyewear Customer Services
Quick delivery and easy returns though…
Quick delivery and easy returns though you have to pay £4 … maybe little long to receive your money back if not suited but all ok finally
July 3, 2026
Reply from Fashion Eyewear
MRS PAULA SMITH,
We're glad to hear about your quick delivery and easy returns. We appreciate your feedback regarding the return processing time and fee.
Best wishes
Fashion Eyewear Customer Services
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