Fashion Prescription Reviews 

206
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

This company took unauthorised money from my bank account on more than several occasions which added up to £120, I reported it to my bank and it is now being investigated as a fraud case. The company... See more

Rated 5 out of 5 stars

Great experience! Such lovely products, with an easy to use website and checkout. Product photos are great and definitely make you want to buy - maybe more photos could be added though! Wishing the... See more

Company replied

Rated 5 out of 5 stars

Placed an order and received it within a week even though website states 2-3weeks. The jacket I ordered is amazing quality and reasonably priced. I have been emailing and asking about a few other item... See more

Rated 1 out of 5 stars

FRAUD!!! I had to claim money back through my bank after my items didn’t arrive for over 8 weeks! These items are from China and are terrible quality and look NOTHING like they show online - I h... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

WE ARE FASHION PRESCRIPTION #FPSQUAD We are an original online fashion brand! We ship worldwide with Myhermes and Parcel2go. All parcels are tracked and we also accept Paypal! We have live chat on our website if you want to chat. We would love you to leave us a review! Before leaving a bad review please contact our team as we would love to get it sorted for you first! customer care is the most important thing to our store and also you girls looking fierce in our clothes of course! And most importantly, we believe shopping is a must have thing! so we aim to deliver the biggest trends at the most affordable prices, on a worldwide scale. We are Fashion Prescription and our customers are #1


Contact info

2.6

Poor

TrustScore 2.5 out of 5

206 reviews

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No recent history of asking for reviews

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2.6

All reviews

(206)

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Rated 1 out of 5 stars

Fraud, blackmailing, horrible company.

This company took unauthorised money from my bank account on more than several occasions which added up to £120, I reported it to my bank and it is now being investigated as a fraud case. The company have been taken to court and haven’t heard anything about it for the last couple of months. When I confronted the company about them taking on authorised payments not only was I blackmailed but I was bribed into accepting parcels that they apparently owed me. This is a warning to anybody that has ordered from this company And is wanting to order from the company to keep well away. This has caused so much stress for me and I’ve even lost sleep over this to think a company could do this to somebody is just absolutely disgusting! THIS COMPANY MAKES ME SICK!!! 🤬🤬

August 21, 2019
Unprompted review
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Rated 1 out of 5 stars

AWFUL

AWFUL. SUBSCRIBED TO THIS COMPANY FOR A PARCEL EVERY MONTH. I ASKED THEM TO CANCEL IN JUNE - NO REPLY. JUST EMAILED AS I NOTICED THEY HAVE TAKEN YET MORE MONEY FROM MY ACCOUNT TO FIND OUT THEY HAVE GONE BUST?

EXTREMELY ANGRY. DOES ANYONE KNOW HOW WE CAN CONTACT THEM? IVE TRIED THERE IS NOTHING!!! WE NEED OUR MONEY BACK

July 19, 2019
Unprompted review
Rated 1 out of 5 stars

HORRIBLE service

HORRIBLE service. I have bought an item which was poor quality and looked completely different than what was shown on the picture, not to mention it took 3 weeks to get to me. I shipped it back which I had to pay for and three times I already emailed the team to ask for my refund and still no info or money back. I would not recommend buying from this site or any least returning anything as they will ask you for tracking information and NEVER get back to you with your money.

June 26, 2019
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could. I signed up to the prescription service 19.99 a month and was told I would be sent an item of clothing a month. I received two items and then they stopped sending but are still happily taking the money out my bank despite me pleading with them to stop the payments as I am not receiving anything. I am now having to go and sort this issue with my bank. Clothing is so cheap and tacky aswell. Avoid!

June 21, 2019
Unprompted review
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Rated 1 out of 5 stars

Terrible

Terrible
Waited over a month for my packaged. Paid €60 for one swimsuit. I had to email multiple times to find my parcel. Out of almost 7 emails I got one reply asking if I wanted my package resent !!?? Obviously !!! They proceed to send me my package which arrived only today only to find it’s not even the swimsuit I ordered. Not even going to fight for my money back as I can’t be bothered with the scam artists that they are. Just please don’t waste your money on them like I did. Not worth it.

June 10, 2019
Unprompted review
Rated 1 out of 5 stars

Worst ever

Worst ever. I received the items almost 3 months later!! I contacted them several times and they did not care at all. Worst part was when I received the items, some of them was missing and the others did not look like in the pictures.
After I got the package, I returned it, and I did not get my money back so I had to talk with my bank and apply for a claim. Thanks to my bank I got my money. Not thanks to them cause they wanted to keep the items and the money.
NEVER shopping again there.

June 4, 2019
Unprompted review
Fashion Prescription logo

Reply from Fashion Prescription

Thank you for your review,
Please email our team and they can look into this for you at customercare@fashionprescription.org and our team will be happy to help.

We have loads of happy customers who repost us on Social media and we would like to make you one of them.


Many thanks,
Julie

Rated 1 out of 5 stars

WORST SERVICE EVER

WORST SERVICE EVER
DO NOT WASTE YOUR MONEY PLEASE
I’m going to Croatia next month therefore placed an order for a swimsuit which cost almost €60. Said it would be delivered on 2 weeks. Since then I had no email of dispatch and I emailed the team 5 TIMES. I received one reply saying “oh we lost your parcel do you want it resent” as if I was going to say no just keep my money!!! I’m appalled. I’ve further emailed them for the whereabouts of my parcel and no reply. Actually disgusted.

May 28, 2019
Unprompted review
Fashion Prescription logo

Reply from Fashion Prescription

Thank you for your review,
Please email our team and they can look into this for you at customercare@fashionprescription.org and our team will be happy to help.

We have loads of happy customers who repost us on Social media and we would like to make you one of them.


Many thanks,
Julie

Rated 5 out of 5 stars

Good quality of clothes for a good…

Good quality of clothes for a good price.

May 23, 2019
Unprompted review
Fashion Prescription logo

Reply from Fashion Prescription

Hello,

Thank you for your lovely review, Make sure to tag us on social media wearing your items and keep a look out on our website for new arrivals everyday!

Many thanks,
Julie

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Rated 5 out of 5 stars

Great experience!

Great experience!

Such lovely products, with an easy to use website and checkout. Product photos are great and definitely make you want to buy - maybe more photos could be added though! Wishing there was a way to make standard delivery quicker though! But will receive my order in time as per my request - lovely communication.

May 23, 2019
Unprompted review
Fashion Prescription logo

Reply from Fashion Prescription

Hello,

Thank you for your lovely review, Make sure to tag us on social media wearing your items and keep a look out on our website for new arrivals everyday!

Many thanks,
Julie

Rated 5 out of 5 stars

Building a Brand

I’ve been part of the blogging team for a year now and they always have new products and a fresh theme when seasons change. I respect how they include those trying to build a brand for themselves which is always helpful.

May 22, 2019
Unprompted review
Fashion Prescription logo

Reply from Fashion Prescription

Hello,

Thank you for your lovely review, Make sure to tag us on social media wearing your items and keep a look out on our website for new arrivals everyday!

Many thanks,
Julie

Rated 5 out of 5 stars

Amazing customer service!

The team have been very helpful with an issue I had of a later delivery, because of an illness. Completely appreciate all the help and swift communication. 100% recommend their clothes are lovely and great service!!

May 20, 2019
Unprompted review
Fashion Prescription logo

Reply from Fashion Prescription

Hello,

Thank you for your lovely review, Make sure to tag us on social media wearing your items and keep a look out on our website for new arrivals everyday!

Many thanks,
Julie

Rated 5 out of 5 stars

This company has cooperated well with…

This company has cooperated well with me and responded to my emails quickly I can’t wait to see the clothes as they have great designs.

May 16, 2019
Unprompted review
Fashion Prescription logo

Reply from Fashion Prescription

Hello,

Thank you for your lovely review, Make sure to tag us on social media wearing your items and keep a look out on our website for new arrivals everyday!

Many thanks,
Julie

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Rated 5 out of 5 stars

Always amazing quality of clothes and…

Always amazing quality of clothes and arrives on time and always get the monthly parcels

May 16, 2019
Unprompted review
Fashion Prescription logo

Reply from Fashion Prescription

Hello,

Thank you for your lovely review, Make sure to tag us on social media wearing your items and keep a look out on our website for new arrivals everyday!

Many thanks,
Julie

Rated 1 out of 5 stars

FRAUD!! DO NOT BUY!

FRAUD!!! I had to claim money back through my bank after my items didn’t arrive for over 8 weeks!

These items are from China and are terrible quality and look NOTHING like they show online - I have been reporting the website and instagram continuously and they keep changing their Instagram name - FRAUD FRAUD FRAUD

DO NOT ORDER !!!!! They never gave my money back and just stopped replying to my emails!

May 15, 2019
Unprompted review
Fashion Prescription logo

Reply from Fashion Prescription

Hello Amber,

Thank you for your review,
Please email our team and they can look into this for you at customercare@fashionprescription.org and our team will be happy to help. We can confirm we are not a fraud company as we have been running for 5 years and all parcels are tracked.

We have loads of happy customers who repost us on Social media and we would like to make you one of them.


Many thanks,
Julie

Rated 4 out of 5 stars

Good company

Never really had a problem with this company, although I ordered a bodysuit a while ago and it didn’t quite look like the photo on the website. All the clothing I have bought including the bodysuit have been in good condition and delivery had been quick.
Customer service was really quick in responding to any email I sent and I would buy from fashion prescription again.

May 15, 2019
Unprompted review
Rated 5 out of 5 stars

OMG AMAZING

OMG - I loved my outfits. I've shopped with them a few times and it's amazing I've actually just signed up for the monthly subscriptions and I've had 2 already and I LOVE THEM. What ana amazing fun brand ❤️

May 13, 2019
Unprompted review
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Rated 5 out of 5 stars

Very Impressed!!

Placed an order and received it within a week even though website states 2-3weeks. The jacket I ordered is amazing quality and reasonably priced. I have been emailing and asking about a few other items that I wanted more information about before ordering and had a quick and polite response every time. Thank you! Will definitely be returning :D

May 2, 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THEM

Signed up to their prescription service, had to email to ask for my first parcel to be sent because they didn’t send it. That is the only parcel I received for the next three months whilst they continued to take payments from me. I cancelled my payments, I asked for a refund, I got sass back at me as they told me they don’t do refunds and are willing to send the parcels!! I argued a lot to get my refund and declined explicitly their offer of sending me the parcels .. then they sent me the parcels in the post anyway. No refund. No apology. Absolutely outrageous. Shocking service, Sarah on emails is very rude.

April 23, 2019
Unprompted review
Fashion Prescription logo

Reply from Fashion Prescription

Hello,
Thank you for your review,
Please email our team and they can look into this for you at customercare@fashionprescription.org and our team will be happy to help.

We have loads of happy customers who repost us on Social media and we would like to make you one of them.


Many thanks,
Julie

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