Trusted reviews Reviews 30

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Removed option to terminate account. Settings unavailable to subscription holders as is preferred payment so you can't cancel your own account. Does not answer web chat. Does not answer emails. Recept... See more

Rated 1 out of 5 stars

Spammers Never signed up, in fact two of emails they are using have only been used to register domains so obviously they have just scrapped the email list. "You’re receiving this ma... See more

Rated 1 out of 5 stars

I received unsolicited email SPAM multiple times from Fastbase. Their emails prominently use the Google logo, which makes their emails appear to be from Google Analytics, but this is not the case. I... See more

Company replied

Rated 1 out of 5 stars

I don't write many reviews but this is just such an aweful company. Unable to unsubscribe, unable to write support. They're basically very persistent spammers pretending cooperating with Google whic... See more

Company details

  1. Software Company

Written by the company


Contact info

  • 140 Broadway, 46th Floor, 10005, New York, United States

  • fastbase.com

1.5

Bad

TrustScore 1.5 out of 5

30 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Massive spammers

Massive spammers. They make it look like they are Google, and even give you a link to log in that looks like Google Adwords but actually puts them into your Adwords account as Middleware. I wouldn't trust any of my passwords with this shady outfit, who clearly have no concept of GDPR !

If you can find independent reviews on their product (most of the web content seems to have been spammed out as a PR operation by them), it looks like it is nowhere near as good as their competitors, and mainly appears to be a vehicle for the owner, Rasmus Refer to launch an IPO and do a runner with the investors money.

Avoid like the plague !

January 8, 2021
Unprompted review
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Rated 1 out of 5 stars

Here we go again stop this emails

Here we go again!
They keep spaming me ! Pretending they are google analytics! I send you guys already emails to remove me permanently!!

Why why why why why do keep sending my emails!!

SYOP IT NOW! this is against the EU data protection rules gdpr

December 22, 2020
Trusted reviews logo

Reply from Trusted reviews

We are sorry to read the content of your post. Please send an email to support@fastbase.com with your account & email address, we would be happy to look into this for you.

Rated 1 out of 5 stars

Sends SPAM ... don't support spammers!

I received unsolicited email SPAM multiple times from Fastbase.
Their emails prominently use the Google logo, which makes their emails appear to be from Google Analytics, but this is not the case. In my opinion this appears to be deliberately deceptive impersonation. Their SPAM says its from "Google Analytics News" when it is from Fastbase. STAY AWAY!

January 30, 2020
Unprompted review
Trusted reviews logo

Reply from Trusted reviews

Please be so kind as to send your email address to compliance@fastbase.com and we will find out why you received the email and remove your email address forthwith.

Rated 1 out of 5 stars

A company not respecting "please remove…

A company not respecting "please remove my email from your email list".
Have tried it several times, but continues to receive email from them.
So would you trust you money to them, if they not even respect your request to remove your email ??

October 26, 2019
Unprompted review
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