Fast Connect Reviews 

I’m so grateful I met Moe!
What an incredible man with the utmost integrity! I hadn’t had the screen protector for long before it cracked slightly, and Moe generously gave me two replacements. Please don’t misuse my review to take advantage of his kindness.

The real point is this: I’m truly thankful I purchased my wife’s beautiful iPhone 16 Plus case from Moe.
See Moe—spend less, save more!

—Dr. Thomas Luke, Ph.D.

Absolutely terrible! DO NOT USE!
Used them to port my home internet when moving- instead of requesting a port to new address they created a port out request from Telstra (even though I specifically requested to stay with Telstra) and no reconnection order at all. No one replies to my emails. I am literally doing their job myself now and stranded with no internet while working from home tethered to my mobile.

Used this service for the first (and only) time to migrate my gas and electricity to a new address because it was recommended by my real estate agent. Fast connect failed to disconnect my gas. I found out when my gas provider sent me a gas bill more than 3 weeks after I moved. When I called Fast Connect they told me I didn't request the gas to be disconnected. Yet on the same order, they disconnected my electricity because I had vacated the property. What a joke this service is. It was supposed to make moving easier! NEVER again.

An absolute shambles of a process. Had a gutful.
Joined Slingshot via Fast connect, sent them an email saying I'd given Nova 1 months notice as required, next day received an email from Slingshot saying I was live 🤷🏻‍♀️
Emailed fast connect to sort, they said they had. In the meantime I checked with Nova as I didn't want to lose broadband altogether...re-confirmed my leaving date...next day, get 2 modems from both slingshot and nova, 2 days later Slingshot charge me a break contract of $250 plus the modem delivery. Tonight I spent 30 mins waiting for slingshot who said nova took back the broadband. I have had a gutful of this whole process. Never happened like this before.
Also the first email I received from sshot had incorrect plan prices. It's the most incompetent process I have ever encountered.
Asked bybthe CEO of Fast Connect Australia to edit or delete but as far as I can see, when I googled online the two companies are related so replacing the feedback, and I also noticed you didn't ask the positive feedbacks to remove theirs. Can't have it both ways.

Sam was so helpful and thorough. Explained everything and was extremely patient.

Just reported a fraud related incident to Fast connect in NZ and the CEO - Kelly and their manager i think the name was mike's approach was to bullishly call me, place me on loud speaker with out informing me, ask me who i am with no introduction and then when I informed them that i was extremely uncomfortable with their bullish approach they then responded rudely and aggressively "well you called us wanting us to help you did you not"? Well of course I would like to resolve the fact that your company has enabled someone to commit fraud under my name damaging my credibility and obtain further information as requested by the police!!
I have now also reported Fast connects unprofessionalism to the police!
The aus company say they are nothing to do with NZ, if that’s the case why does trust pilot connect the two together! Don’t trust them!

Personal need to organize better they don't have a clue on what they are doing. I had a horrible experience... I will not use their service any more.

Attempting to use - Fast Connect as a means to streamline utility providers.
Sadly this is proving to be a difficult process - unable to contact by phone ??
No reply to my emails ??
Very unimpressed.

Kia Ora
Great phone service this morning with May to prepare power and broadband connection. Helpful clear information of various providers, pros and cons, costs and deals to make a decision.
Thank You May and Fast Connect for your service.
Merry Christmas

great experience using fast connection. a lady called Joy helped me. so professional and prompt. highly recommended her services.

May Lauano was excellent to deal with. I had few issues with settting up my internet and May was able to sort it all out for me in a very friendly and helpful manner. Thank you Leonie Brooks

Sally Reed is an awesome customer service ! I am very satisfied customer thank you

Fast Connect handled my utility and Telstra transfers when I moved in to a new property. The process was simple, I filled in a webform and confirmed some details in a quick phone call. I had my electricity, gas and water all transferred and they even handled changing my gas provider too.

Their team handled my Telstra transfer, from telephone and internet, to NBN at my new address and organised the delivery of my new NBN router, which worked strait out of the box.

Could not be happier with the speed and quality of service. It saved me from having to make 5 separate phone calls to my various utility providers.

Quick. ..and on Time. .

Amazing service. The online process was quick, easy and efficient. Will definitely use it again and highly recommend it to others

Everything went according to plan thank you very much

I would certainly recommend Fast Connect to anyone moving house.