FastInfo Class Reviews 4,149

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their excellent teaching techniques, supportive nature, and ability to boost confidence. Many people highlight the positive impact of their mentors, noting significant improvements in skills and communication. The user experience is often described as positive, with consumers appreciating the interactive teaching and clear guidance provided. However, some people were dissatisfied with the service, citing confusing methods, disorganized lessons, and a lack of clear structure. A few other people also felt that the customer service was poor, mentioning issues with responsiveness and unfulfilled promises. Furthermore, some reviewers were not happy with the refund policy, stating that the company refused to issue refunds even when services were not delivered as expected.

What people talk about most

Staff

People report positive experiences with staff. Many customers praise the teachers for their dedication,... See more

User experience

Customers had positive experiences with user experience. Many reviewers praised the teachers, describing them... See more

Service

Consumers find service to be ambiguous. Some customers report positive experiences, praising helpful staff... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers report unhelpful and unresponsive... See more

Refund

Users describe negative interactions with refund. Many customers report that their refund requests were... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My mentor is deepshikha mam her teaching technique is very well. She boost my confidence. In my early days I had not spoken english, I felt hesitation. All this issue quite lower after joining the fas... See more

Company replied

Rated 4 out of 5 stars

I had a great experience with fastInfo. Saif sir is a very nice and supportive teacher. He help me lot. Before joining the class, I understood english but was not able to speak it confidently. Now,... See more

Company replied

Rated 4 out of 5 stars

As I am excited to learn English properly, so I joined intermediatory class in in First Info, my guide is Mrs.Ahana Dutta. Still I am learning well by help of her, hope very soon I will be fluent in E... See more

Company replied

Rated 4 out of 5 stars

My ward is taking classes with Miss suchandra paul,and she is really good. My daughter was reluctant to draw now she's enjoying her classes and their is a drastic improvement in her.incase u want to t... See more

Company replied


Company details

  1. Educational Institution

Written by the company

FastInfo Class is an online tutorial platform which enables LIVE interactive classes between a teacher and a student. It offers individual and group classes.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Nice guidance

Nice guidance

October 26, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

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Rated 5 out of 5 stars

Your saport is very good

Your saport is very good

October 26, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Excellent communication skills

Just so good to communicate

October 26, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

good comineshan

October 26, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Rajesh Kumar Sandhibigraha

Morning shows the day

October 26, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

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Rated 5 out of 5 stars

Very supportive

Very supportive

October 23, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Nice communication

Nice communication

October 24, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

very good

good experience very helpful

October 24, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

It is helpful

It is helpful

October 23, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

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Rated 4 out of 5 stars

Trainer Name:- Jayanta Pal

Trainer Name:- Jayanta Pal
Here I'm writing my experience with Jayanta Pal and FastInfo classes the platform is very good for extend your English communication skill also Jayanta pal tutor is very nice by nature and he is give opportunity to everyone in class to speak and share thought, And FastInfo staff also very supportive in class schedule and other support
Thank you

October 23, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

He is good man

October 23, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 4 out of 5 stars

Jayant Pas sir as an english spoken trainer is excellent.

Jayant Pas sir is excellent.he is taking the class regularly and magnificiently.i have leart a lot from him.his approach and teaching is quite good.his class is very fruitful .i have learnt a lot from him.as a person he is very nice.
thank y

September 18, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 4 out of 5 stars

A heartily thanks to our respected sir…

A heartily thanks to our respected sir Jayanta Pal,
This is the time Iam waiting eagerly everyday. Iam learning speaking skills, and sir is helping us in a very good and soft way. He is giving us daily life experience topics and preparing us for future. I like his teaching methods and motivating methods too.
Thanks to our sir and fast info team.

September 18, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

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Rated 3 out of 5 stars

Firstly I would say Thanks to Jayanta…

Firstly I would say Thanks to Jayanta Pal sir...uh are an excellent teacher wid a structured course..you always encourage us to take initiative in conversations, Role play, Presentation, Debates...A patient, understanding,kind nd friendly teacher who motivate us all the time...I'm so grateful for everything sir 🙏

October 22, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

It seems as per Star Rating (You have given 3 Stars), you are not completely satisfied with the services provided. Request you to share your FIC ID / registered contact number, so that we can connect with you & resolve your concern on priority.

Best regards
Fastinfo Class Team

Rated 5 out of 5 stars

It was good very helpful and polite...

October 22, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 3 out of 5 stars

Smita is good girl

Smita is good girl

October 22, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

It seems as per Star Rating (You have given 3 Stars), you are not completely satisfied with the services provided. We never wanted you to have such an experience. We assure you that we are working hard to provide you with the best experience. We have checked your case and highlighted it to the concern team. They will get back to you at the earliest and assist you accordingly.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Nice guidance

Nice guidance

October 22, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

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Rated 5 out of 5 stars

BETTER FEEDBACK

October 21, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Nice commnication

October 21, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

Rated 5 out of 5 stars

Very good classes and our Teacher Sir…

Very good classes and our Teacher Sir Jayanta Pal very good teach English every class, good support everyone Thank you so much sir and class..

October 21, 2024
Unprompted review
FastInfo Class logo

Reply from FastInfo Class

Dear Student,

Thank you very much for sharing your valuable & useful feedback. We are looking into the best possible way to strive with the world class Services experience for your satisfaction.

Best regards
FastInfo Class Team

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