FastPark Heathrow Reviews 146

I have used meet and greet services regularly at a range of airports and can honestly say that FastPark Heathrow was the best experience. Friendly and efficient throughout with excellent communications, they handled our early flight arrival very well and certainly made the whole experience far less stressful than it can often be. A big thank you to an excellent provider.

There are so many parking services for Heathrow that it’s very difficult to know which company is reliable. First time travelling with a baby so we couldn’t just get a taxi. It’s the first time using FastPark and the experience was very positive. Both drop off and collection were easy and on time, and the car was returned in perfect condition. We will definitely use FastPark again as it’s so much cheaper than the Heathrow parking options.

Great on drop off but we’ve now been waiting at the pick up point for over 30 minutes for pick up and no sign of them yet - really disappointing given they had flight details and we called as soon as we had baggage as instructed

Frankly the best valet parking service I have used (I've tried a number at all London airports). Rang to confirm the time I would be dropping off car and was there ready when I arrived. Called to welcome me back on my return and asked I call again as soon as picked up all my luggage and was ready to meet me with my car 2 minutes after I arrived at the designated collection point. I will definitely use them again.

Excellent service from start to finish. Recommend

I returned to my car to find that FastPark had left it parked with the handbrake off and in first gear. It's only by luck that it did not roll and suffer damage or even cause injury. When I complained, they offered only a 20% refund, which I thought was very tight-fisted considering that they failed in their very basic duty of parking the car safely.

If I could leave 6 stars I would!
We’ve used FastPark 3 times In the last two months and they’ve been consistently professional, reliable and polite.
The most recent time we realised we had a slow puncture on the way to the airport. They had no problem with taking the car and even pumped it up for us when we returned.
Couldn’t recommend them highly enough.

Excellent service, professional and competitive price. It was quite easy to book online, contact the service provider directly (no intermediaries), very friendly and prompt drop off and pick up at LHR airport. Highly recommended direct meet and greet service by provider.

Fantastic service. We have used FastPark several times and wouldn’t consider using anyone else for our parking needs at LHR. Communication is excellent and all of the staff are polite and friendly. Within minutes of landing we receive a call welcoming us home. Once we have collected our luggage and get to the meeting place our car arrives promptly. We can’t recommend them enough.

I have used FastPark Heathrow twice in the past few months. The service is flawless.
Extremely polite, very communicative, fast and efficient.
Both drop-off and collection of car are done in under 5 minutes.
I cant fault them.

Going out to Barbados and coming back absolutely faultless ,
Good communication, answered the phone straight away , very easy to deal with , December 2 to December 11 .

Would use again 100% …

And I’m very particular about meet and greet parking .

Recommend this company .

I have used this company about 5 or 6 times now and each time the service has been perfect. They are there to take the car from me at Heathrow and there when I arrive back. I have not had to wait in a cold and windy carpark for someone to turn up. They proactively call me when I am on the way and proactively call me when I have landed. The last time I used them, I had done duplicate bookings which was completely unaware of as had booked so far in advance that had forgotten. Fast Park emailed me to check and proactively gave a refund with no hassle. Super polite and friendly people - no hesitation in recommending them.

Very efficient drop off and collection process. Friendly service. Would not hesitate to recommend

2nd time of using FP this year and wow what a great service . Reliable and polite, as ever . Superb service and every time we go away we will use them

Excellent service throughout. They rang us when we were collecting our luggage and cars were waiting. Smooth throughout and very friendly staff. Would definitely recommend.

Excellent and very efficient service provided for two vehicles that were recently parked at Heathrow.

Many Thanks, we will most certainly be using your services again soon!

A first class service, from start to finish. Very efficient in all respects. Good communications.

On time both for collecting the car on our departure and returning it on our return.

So good that I will be using them again soon.

One more thing: my car is a Tesla and they are clearly very experienced with them.

Superb experience. Stumbled across these whilst looking at other (appalling) meet and greet parking reviews on trustpilot, they didn’t show up in any of the comparison websites but I’m so glad I found them. Didn’t get a confirmation email but I called the office and they confirmed my booking. Everything went to plan, driver was waiting for us when we left and returned. Car clean and unused. Staff courteous and pleasant. Price very competitive too.

Excellent service all round. Friendly and efficient with excellent proactive communication and competitive pricing. We had a minor issue when calling to collect our car on arrival home at T4 but this was quickly resolved by the Fastpark team with great communication throughout and we were soon on our way. Can't recommend these guys enough and won't hesitate to use them again myself after poor experiences with other meet and greet services.

Brilliant service, exactly as advertised. Will definitely use again.