FastPark Heathrow Reviews 

151
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service. There representative was there on time and car was waiting for us in the car park for us on our return. Can not fault the service. First time I have used this company so I was a lit... See more

Rated 5 out of 5 stars

Used these twice this year now and both times had excellent service, even when I had trouble getting home and was delayed a few days they were very understanding and helpful. Will definitely be using... See more

Rated 5 out of 5 stars

I have used FastPark Heathrow twice now! Do not be put off by their competitive pricing. They are a professional, courtesy company. They attempt to pick up & drop off your vehicle in a speedy manner (... See more

Rated 5 out of 5 stars

Fantastic service. We have used FastPark several times and wouldn’t consider using anyone else for our parking needs at LHR. Communication is excellent and all of the staff are polite and friendly. W... See more

Company details

  1. Valet Parking Service
  2. Parking Lot

Written by the company

With over 10 years of expertise and 10,000’s of very happy customers each year, we pride ourselves on being the most professional and reliable Meet & Greet Valet Parking Service at Heathrow Airport. We have built our reputation on years of 1st class service and carefully attending to each clients individual needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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4.9

All reviews

(151)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb experience, meet and greet.

Superb experience. Stumbled across these whilst looking at other (appalling) meet and greet parking reviews on trustpilot, they didn’t show up in any of the comparison websites but I’m so glad I found them. Didn’t get a confirmation email but I called the office and they confirmed my booking. Everything went to plan, driver was waiting for us when we left and returned. Car clean and unused. Staff courteous and pleasant. Price very competitive too.

July 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Friendly and efficient with excellent proactive communication and competitive pricing. We had a minor issue when calling to collect our car on arrival home at T4 but this was quickly resolved by the Fastpark team with great communication throughout and we were soon on our way. Can't recommend these guys enough and won't hesitate to use them again myself after poor experiences with other meet and greet services.

July 11, 2024
Unprompted review
Rated 5 out of 5 stars

Punctual and efficient

I cancelled an earlier booking with another company having read it’s dreadful reviews. Fast Parking lived up to its excellent reviews. They were polite, friendly and did exactly what they said they would. I will use again.

May 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Second time we have used this Meet &…

Second time we have used this Meet & Greet service & I would highly recommend them. Very smooth process & professional from start to finish. They called us when we had landed and were there with our car with only a couple of mins wait. 5 stars

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

First time using, Brilliant

First time using and was a little septical after hearing some horror stories about other companys, but please don't worry about Fastpark, everything went like clockwork from the moment I phoned to say I was running early to ariving at the car park and meeting the man who was waiting to take the car away, On return one phone call and was met by a man with my car engine running heater on, a very welcombe sight, Very pleased with the servise and will recommend to anyone wanting to find car parking without breaking the bank, Three weeks cost £154 Bargain.

February 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Top notch organisation, communication & courtesy

Our second time using a meet & greet service at an airport. After our first experience with another company left us unsure (the man was very rude) and we would be gone for 3 weeks, we were hoping for a better experience with FastPark Heathrow.
Very pleasantly surprised with the organisation, communication and courtesy of the gent who handled the collection, parking and return of my car. My car was returned exactly how I left it (other than some dirt up the side... to be expected when driving in the rain).
100% would recommend :)

December 23, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

This was our first time using FastPark at Heathrow and it certainly will not be the last. The service provided was outstanding both on the way out and the way back. We caught a kerb on the way into T5 and arrived in the meet and greet area with a flat tyre. The FastPark staff were calm and courteous all the time. They assured us that they would take care of the situation and insisted that we take our flight. After the failure of the AA to attend they organised a local mobile tyre fitter to replace the tyre. They kept us full appraised of the situation once we landed. Exceptional customer service.

November 14, 2023
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Rated 5 out of 5 stars

Really excellent service

Really excellent service. Called me one hour before I was due just to confirm we were all on track. Nice to have assurance that they were waiting for us. Drop-off and pickup went like clockwork at terminal 5. Will use again.

October 21, 2023
Unprompted review
Rated 5 out of 5 stars

First time I have used meet and Great park

First time I have used fast park Heathrow, was impressed with the service on my outward journey I was running late due to traffic on M25 they phoned me 30 min before and told me to phone when was 10 min away they came to departure to collect the key, on return they phoned I was in baggage reclaim. 5***** all round

October 29, 2023
Unprompted review
Rated 5 out of 5 stars

I have used FastPark Heathrow twice…

I have used FastPark Heathrow twice now! Do not be put off by their competitive pricing. They are a professional, courtesy company. They attempt to pick up & drop off your vehicle in a speedy manner (remember they are also at the mercy of the traffic conditions). Drop off can be a bit confusing, still not sure if I should've parked in the short stay carpark, or the drop-off area (Where I did on this occasion). Driver soon turned up & returned a few mins later having left my phone plugged in the centre consul. No issue made regarding having to return.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

Wish we'd used this company before

Based on reviews we booked with FastPark: good move! This was our first meet and greet and it was a great experience. Staff helpful throughout and quick to answer the phone. Met immediately on arrival and car brought round on our return without delay. Costs are extremely reasonable and it really takes the hassle out of flying. Would definitely use again and highly recommend.

September 29, 2023
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Rated 5 out of 5 stars

Great company

Great company! So professional and helpful. I had concerns at first but they were brilliant. They collected my car on time and contacted me just after I landed to deliver my car on time,which was in exactly the same condition as I left it. Will most definitely be using them again.

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience all round

Excellent experience all round: Great service (the equal of 'official' services we have used), friendly people, everything done to time, contacted me by phone to confirm timings, change of flight return timings no problem and sensible prices.
Would book again.

August 27, 2023
Unprompted review

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