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Fastspeed Reviews 50,990

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I have been a Customer for 5 years now and have been through two moves at that time and always took fastspeed and he router with me to the new apartment. Customer service has been stellar even when th... See more

Company replied

Rated 5 out of 5 stars

Great customer service, less great web page Very helpful customer service, fast, friendly and efficient, thank you Ayah. Negative aspect nonetheless, concerning the web resources: the process... See more

Company replied

Rated 5 out of 5 stars

Hello FastSpeed Internet Team, I would like to express my sincere appreciation for your employee Ayah. She provided exceptional service, showed professionalism, and was extremely helpful thr... See more

Company replied

Rated 5 out of 5 stars

I have been with Fastspeed without any major issues for over 5 years. The only call I have had to make was to move address. I spoke with a very helpful person called Mira who guided me through the pro... See more

Company replied

Company details

  1. Internet Provider
  2. Internet Service Provider
  3. Movie Streaming Service
  4. Phone and Internet Service

About Fastspeed

Written by the company

Fastspeed
Danmarks ultimative internet


Fastspeed er din garanti for lynhurtigt og stabilt internet leveret via de førende teknologier: fiber, 5G mobilt bredbånd og coax. Med markedets højeste hastigheder og verdensklasse-routere sikrer vi det bedste WiFi-signal til dit hjem eller din virksomhed.💥

Som kunde hos Fastspeed kan du også tilvælge TV & streaming med op til 20% fast rabat – en perfekt løsning til hele familiens underholdningsbehov.🏆

Ud over prisvindende internet, har Fastspeed ekstremt lave priser og Danmarks bedste service, som selskabet har vundet flere priser for.

⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Fastspeed leverer internet til hele Danmark – uanset om du er privatkunde, virksomhed, medarbejder med arbejdsgiverbetalt internet, bolig- eller antenneforening eller en del af et boligselskab.

Oplev Danmarks ultimative internet hos Fastspeed – Læs mere på vores hjemmeside: www.fastspeed.dk!

Bedste kvalitet, pris og kundeservice!

Written by the company

Fastspeed - Danmarks førende internetudbyder
Siden etableringen og lanceringen af Fastspeed, har vi altid fokuseret på at gøre det RIGTIGE for kunderne og levere det, som kunderne vil have! Det betyder, at vi hver dag arbejder for, at du får Danmarks bedste internet til den billigste pris, med den suverænt bedste kundeoplevelse og service.

Contact info

Promotion box for Fastspeed

Fastspeed - DKs ultimative internet

Vi arbejder hver eneste dag, for at give dig en 5-stjernet oplevelse!

4.8

Excellent

TrustScore 5 out of 5

51K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Mohamad was really friendly and…

Mohamad was really friendly and answered every question I asked. Thank u☺️

April 22, 2026
Unprompted review
Fastspeed logo

Reply from Fastspeed

Thank you for your review! 🙏😊
Great to hear that Mohamad was friendly and helpful 💪
We appreciate your feedback! ⭐️🙌


//Emma

Rated 5 out of 5 stars

Good assistance

Great service, Adam was very helpful.

April 22, 2026
Unprompted review
Fastspeed logo

Reply from Fastspeed

Thank you so much for your review!🙌
 
We really appreciate you sharing your experience✨🚀
 
//Emma

Rated 5 out of 5 stars

Thank you for help to figure out the…

Thank you for help to figure out the problem. Mira was the best

April 22, 2026
Unprompted review
Fastspeed logo

Reply from Fastspeed

Thank you for your review! 🙏😊
Great to hear that Mira helped you solve the problem 💪
We appreciate your feedback! ⭐️🙌


//Emma

Rated 5 out of 5 stars

efficient and clear

Long waiting time but the staff Jonas was very helpfull and efficient with a clear comunication which make easy to solve the issue

April 21, 2026
Fastspeed logo

Reply from Fastspeed

Thank you for your review! 😊
We’re sorry to hear about the waiting time, but we’re really happy that Jonas was able to help you efficiently and communicate clearly 🙌 We’ll make sure to pass on your kind words to him! ⭐
//Emma

Rated 5 out of 5 stars

Alex was very helpful

Alex was very helpful, kind, and professional in sorting out my technical issues.

April 21, 2026
Fastspeed logo

Reply from Fastspeed

Thank you for your review! 🙏😊
Great to hear that Alex was helpful and professional 💪
We appreciate your feedback! ⭐️🙌


//Emma

Rated 5 out of 5 stars

Good service

Good service, The operator resolved the order.

April 16, 2026
Fastspeed logo

Reply from Fastspeed

Thank you so much for your review!🙌
 
We really appreciate you sharing your experience🚀✨
 
//Emma

Rated 5 out of 5 stars

Thank you Silas

Thank you Silas, for your help and courtesy!

April 15, 2026
Fastspeed logo

Reply from Fastspeed

Thank you so much for your review!🙌
 
We really appreciate that you share your experience!✨🚀
 
//Emma

Rated 5 out of 5 stars

Had a very pleasant conversation with…

Had a very pleasant conversation with Jonas who helped me solve my problem just in minute of time.
Fastspeed support never let me down so far

April 15, 2026
Unprompted review
Fastspeed logo

Reply from Fastspeed

Thank you for your review! 🙏😊
Great to hear that Jonas helped you quickly 💪
We appreciate your continued trust! ⭐️🙌


//Emma

Rated 5 out of 5 stars

Only best experience

I always appreciate when people are happy and focused on helping - Nikolaj was exactly like that!

April 14, 2026
Unprompted review
Fastspeed logo

Reply from Fastspeed

Thank you for your review! 🙏😊
Great to hear that Nikolaj was helpful and positive 💪
We appreciate your feedback! ⭐️🙌


//Emma

Rated 5 out of 5 stars

The customer service agent Jonas was…

The customer service agent Jonas was great and provided very nice support. Thank you!

April 14, 2026
Unprompted review
Fastspeed logo

Reply from Fastspeed

Thank you for your review! 🙏😊
Great to hear that Jonas provided nice support 💪
We appreciate your feedback! ⭐️🙌


//Emma

Rated 5 out of 5 stars

I had a good experience even with…

I had a good experience even with customer service. I spoke with Nicolaj when closing my contract. I liked it because he was very kind. Thank you.

April 14, 2026
Unprompted review
Fastspeed logo

Reply from Fastspeed

Thank you for your review! 🙏😊
Great to hear that Nicolaj gave you a kind and good experience 💪
We appreciate your feedback! ⭐️🙌


//Emma

Rated 5 out of 5 stars

Quick and kind support

Danny from Fastspeed support was very helpful in solving my problem.
The only issue is the absence of language choice, while going through the pre-registered voice.
Would be nice to be offered the choice of English to help people that are new to the country.

April 13, 2026
Unprompted review
Fastspeed logo

Reply from Fastspeed

Thank you for your feedback! 🙏😊
Great to hear that Danny was helpful 💪
We appreciate your suggestion about language options and will take it on board 🙌


//Emma

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I needed help on how to connect my router and also with my billing. I spoke with Muhammed who was very patient, helpful and understanding.

April 13, 2026
Unprompted review
Fastspeed logo

Reply from Fastspeed

Thank you for your review! 🙏😊
Great to hear that Muhammed was patient and helpful 💪
We appreciate your feedback! ⭐️🙌


//Emma

Rated 5 out of 5 stars

Very fast problem solving

Very fast problem solving! Great experience with this company

April 11, 2026
Unprompted review
Fastspeed logo

Reply from Fastspeed

Thank you for your review! 🙏😊
Great to hear you had a fast and good experience 💪
We appreciate your feedback! ⭐️🙌


//Emma

Rated 5 out of 5 stars

prompt and helpful

I had a great chat with Nikolaj regarding closure of my account (moving out of DK): prompt, clear and helpful assistance.

April 9, 2026
Fastspeed logo

Reply from Fastspeed

Hej Viktorio,

Thank you very much for your kind review and for taking the time to share your experience. We are really pleased to hear that Nikolaj was able to assist you promptly, clearly, and in a helpful way regarding your account closure and move out of Denmark.

We truly appreciate your feedback and wish you all the best going forward.

Kind regards
//August

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