Ordered on a Tuesday in store. Was told it would be delivered to store on Friday, wasn’t there, then told next delivery would be the following Monday, returned to find still not arrived so cancelled o... See more
Company replied

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Ordered on a Tuesday in store. Was told it would be delivered to store on Friday, wasn’t there, then told next delivery would be the following Monday, returned to find still not arrived so cancelled o... See more
Company replied
We are regular visitors to Bude and often have a browse at FatFace as we both love the clothing, always fits well and superb quality at sensible prices. We dropped in today and as usual walked out wi... See more
Company replied
I wanted to commend the amazing & lovely team at Just popped your BUDE store, bought a fab fleece… served by Sue, the Manager… she knew exactly what I suited & my size… I felt very looked after & s... See more
Company replied
Absolutely fantastic. Sent my parents gifts but unfortunately the sweatshirt didn’t fit. Parents went to the store in Bude and the customer service they received was outstanding!! Sweatshirt returned... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
24 Belle Vue, EX23 8JS, Bude, Cornwall, United Kingdom
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Love the style and fit of new pj's. Staff are always so friendly and helpful. Still my favourite shop in town 💕

Reply from FatFace - BUDE

Reply from FatFace - BUDE
Super helpful and friendly staff at Bude Fat Face shop.
Love the shoes and clothes
They last for ages and look ace
Fat face woop 🙌🙂

Reply from FatFace - BUDE
Visited my local Fat Face store in Bude Cornwall. Haven’t been in so much recently as I would have liked. It was lovely to a friendly and welcoming face being Sam who was wearing a lovely jumper. I was directed to right place and my size was available. 😊 also nice camera bag . Kept hubby happy too with some socks. Bude has a lovely team of staff. Always pleasant and very helpful.

Reply from FatFace - BUDE
Bude store, Samantha, brilliant customer service. Went the extra mile and a real asset to the company, thank you.

Reply from FatFace - BUDE
Great staff helpful friendly pity all shops don’t have the same quality of staff thankyou it’s a pleasure to shop there

Reply from FatFace - BUDE
Great service as always from Sam.
Lovely jeans fit perfectly

Reply from FatFace - BUDE
The staff at the Bude store are so friendly and helpful. Their knowledge of the product range and enthusiasm for helping customers find the right clothes gives a really enjoyable shopping experience.

Reply from FatFace - BUDE
Really lovely friendly staff. The way the shop was dressed was beautiful - a lady was doing this as we came in and really caught my eye how she’d styled it!
Lovely experience in this store!

Reply from FatFace - BUDE
The lovely ladies in your Bude store are so welcoming and helpful, makes shopping there a pleasure.

Reply from FatFace - BUDE
Excellent price in the sale.Free delivery to store. Did take a week to get there but I’ll accept that for the environment.
The quality of the dungarees is very good indeed, and comfortable. The sizing is a little bigger than I thought but I have lost some weight so could be my fault.
I will definitely buy again from fat face

Reply from FatFace - BUDE
Great swim - The kids loved the slide. Staff friendly and really clean

Reply from FatFace - BUDE
Good value well made clothes. Fast delivery from on line orders and very friendly local store team.

Reply from FatFace - BUDE
Bought couple items in FF sale today in Bude store. The staff are always so helpful and friendly making it a delight to shop in the store. Thank you to the manager Jack, Sue, Sam and all the crew x

Reply from FatFace - BUDE
A big thank you to Jack for keeping my forgotten boxing day purchases safe until I collected them today.

Reply from FatFace - BUDE
Always in Fat face, good quality clothes and lovely smiley staff in the Bude shop

Reply from FatFace - BUDE
Fat face does exactly what it says it will do. Quality guaranteed. Staff are wonderful as usual.

Reply from FatFace - BUDE
Very easy to order and excellent quick service from beginning to collection in the shop. Thank you.

Reply from FatFace - BUDE
Half price offer on items I paid full price for last year! Beautifully made garments, lovely colour. Staff in shop when I collected them were great, very pleasant, efficient and professional.

Reply from FatFace - BUDE
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