I took some combat pants back to the Clitheroe branch in Lancashire and the lady who helped me find a nearby store with my size in stock, couldn't of been more helpful. So overall i had a very positi... See more
Company replied
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See what reviewers are saying
The item purchased was in stock in store which was nice and easy to get to. The quality of the sandals is fantastic and they have been so comfortable after a couple of weeks walking around various Me... See more
Company replied
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... See more
Company replied
The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, United Kingdom
- 01200 428362
4.9
Excellent
136 reviews
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Helpful and friendly staff good size local store.
Friendly helpful staff who were happy for me to try on my click and collect to see if suitable to save me returning to the store another day.
June 17, 2024
Reply from FatFace - CLITHEROE
Good afternoon,
Thank you for taking the time to get in touch with us.
I am so pleased that you found the crew in our Clitheroe store to be so lovely and that you enjoyed your visit to the store. I hope you continue to enjoy your shopping experience with us.
All the best, MM
The fat face shops always as nice…
The fat face shops always as nice things love mooching
June 18, 2024
Reply from FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We’re delighted to read your positive feedback regarding one of our stores, and we look forward to welcoming you back soon!
Take care.- GM
Good service
Good service, parcel arrived early. Returned part of it to store no problems!
June 1, 2024
Reply from FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you received your order quickly and that you found returning an item to be so easy! We look forward to welcoming you back soon.
Take care. -SM
Reply from FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and out service. We hope you love your order!
Take care.- LA
Reply from FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -SW
Staff are so friendly at Clitherio
Staff are so friendly at Clitherio, pleasure to shop there. Love the quality of the clothes and the fit it great.
April 25, 2024
Reply from FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Click and collect went smoothly and…
Click and collect went smoothly and communication was good to advise of its arrival into store. I also had occasion to contact customer services regarding a previous purchase and they were very helpful and resolved my issue and provided a refund. I was very grateful and impressed with the customer service provided by Evie .
April 26, 2024
Reply from FatFace - CLITHEROE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Product was good design and good…
Product was good design and good quality staff were very helpful and friendly
April 25, 2024
Reply from FatFace - CLITHEROE
Hello Lynn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely clothes
Lovely clothes, easy to order, comfortable and colourful. Staff helpful and friendly.
May 1, 2024
Reply from FatFace - CLITHEROE
Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I visited fat face and didn’t expect a…
I visited fat face and didn’t expect a sale and came away with several tops at a great price. These always fit well, look great and never loose their shape when washing.
Great customer service by a friendly staff member.
April 17, 2024
Reply from FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great to be able to click and collect…
Great to be able to click and collect from my local shop. The staff in the shop told me about this option to save delivery charge
April 20, 2024
Reply from FatFace - CLITHEROE
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you had such a great visit to our Clitheroe Store and that the team were so helpful in advising you of delivery options. I hope you continue to love your shopping experience with us.
All the best, MM
So easy to order & perfect fit & I’ll always continue to buy fat face jeans
So easy to order & perfect fit
April 11, 2024
Reply from FatFace - CLITHEROE
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Good quality clothes
April 10, 2024
Reply from FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.- GM
Reply from FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and fit. We hope you love your order!
Take care.- GM
Easy to order
Easy to order. When collecting I was exchanging for a different size and this was made so easy too
April 1, 2024
Reply from FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ordered on line for delivery to local store
Ordered on line for delivery to local outlet store. The process was quick and easy, received the goods inside the predicated delivery times. Goods communication and very friendly service.
Thank you 😀
April 6, 2024
Reply from FatFace - CLITHEROE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Reply from FatFace - CLITHEROE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Collection in store
Collection in store - Clitheroe
Very friendly
Great service
Thank you
March 30, 2024
Reply from FatFace - CLITHEROE
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new purchase and that collecting from the Clitheroe store was easy and that the crew were so friendly. I hope you continue to enjoy our products as much as we do.
All the best, MM
Looked at on line shop
Looked at on line shop, found item I liked checked local store for stock, Called into Clitheroe shop after doing so , store assistant very helpful, and bought the item . My first item I bought a number of year,s since has now become my gardening shirt, can’t get rid of it, still so good to wear even with the holes now appearing.
April 5, 2024
Unprompted review
Reply from FatFace - CLITHEROE
Good afternoon, Stephen.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality. We look forward to you shopping with us again soon at our Clitheroe store.
Take care, JB
Superb customer experience
Excellent service / advice and friendliness - it’s simply stood out the friendly approach of all staff at the Clitheroe branch
March 24, 2024
Reply from FatFace - CLITHEROE
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchases!
Take care. -GM
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