Ordering process and delivery to store excellent as always. The shorts themselves were good quality but just a bit too small. My normal size 10 were out of stock online, but after reading other review... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Ordered online, collected from branch (Reading) - very quick service, excellent discount in the sales, garment (Waffle Henley top size M) fits perfectly.
I highly rate fatface clothing but was dissapointed after my visit to the Reading store today. I bought a couple of items at the til but the person serving had a completely blank attitude when serving... See more
Company replied
Retail can often be disappointing but not here!!! Trying to find a dress (one I have already in a different print which was out of stock online). Bracknell store were perfect on the phone- very helpfu... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
123 Broad Street, The Oracle, RG1 2BD, Reading, Berkshire, United Kingdom
- 01189 568787
4.6
Excellent
146 reviews
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Excellent help from your staff in the…
Excellent help from your staff in the Reading shop. Easy after that to order online and the clothing arrived quickly. Very happy.
June 20, 2022
Reply from FatFace - READING 2
Hi Malcolm, thank you for your review on the Reading store. This is wonderful to hear and this will be passed onto the team! Take care, LE
Quick service Excellent choice…
Quick service Excellent choice Extremely pleased with everything ordered
May 28, 2022
Reply from FatFace - READING 2
Good Morning!
Thank you for taking the time to post a 5 star review. I am happy to hear you are content with our service. We look forward to your future custom -KC
Excellent service fromby Ashley and his…
Excellent service from Ashley and his colleague at Fat Face in Reading today. Including very helpful advice on fit of clothes and colour choice of the bag I bought. Highly recommended.
May 17, 2022
Unprompted review
Reply from FatFace - READING 2
Hello Laurie,
Thank you for your 5 star review. I am so pleased to hear you had a positive experience in our Reading store. I will absolutely pass your feedback onto the crew who I am sure will love to hear this kind review. We hope you enjoy our new items.
See you in store again soon!
Have a great day!
Take care, CT
Ashley in Reading Fatface is a customer service star
Ashley in Fatface Reading was so helpful to me on Saturday April 30th. I wanted a bag; Ashley found all of the bags in the shop in the storeroom, having looked on the website with me to determine which style I liked. He was patient and knowledgeable while I tried them all, and Perry too offered advice. What a friendly and professional team.
May 6, 2022
Unprompted review
Reply from FatFace - READING 2
Hi Cerys,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Reading store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
Excellent quality which is very rare in…
Excellent quality which is very rare in the world of fast fashion! You can count on getting an excellent looking and quality product.
The staff at the Reading branch are outstanding!
May 1, 2022
Reply from FatFace - READING 2
Hi Farah, thank you so much for your 5* review. I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the colour and the quality of…
Love the colour and the quality of Fatface lurches on line.
March 12, 2022
Reply from FatFace - READING 2
Good afternoon Sheila
Thank you so much for your kind words, let us know what we can improve on for next time to get 5* from you :)
Enjoy the rest of your weekend DW
Wonderful Service by the Fat Face Team…
Wonderful Service by the Fat Face Team in Reading helped me out with my returns - very courteous and couldn't be more friendly that's why I always buy my clothes at Fat Face 10/10
February 25, 2022
Unprompted review
Reply from FatFace - READING 2
Good afternoon Tim, Thank you for leaving us this 5* revie, it's great reading such positive comments about the service you receive from our staff in the Reading store. Thank you for being a loyal customer of ours and I shall pass on your feedback on to them. Have a great day! Have a lovely rest of the day and take care, LM
The staff at Fatface Reading Store are…
The staff at Fatface Reading Store are always friendly and helpful. Thank you.
February 21, 2022
Reply from FatFace - READING 2
Hi Kristy and John
Thank you for the 5 star review. It is lovely to hear that you received such positive feedback about our staff in the Reading store, I shall pass on this feedback to them. Have a lovely day, LM
Reply from FatFace - READING 2
Good afternoon!
I am so happy to read what a positive experience you had in the Reading store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely day! CA :)
Fatface Reading branch
The Reading branch of Fatface is wonderful! Having lived under a rock for years and only finding Fatface last week, I am delighted! The staff are truly amazing- helpful, friendly and not pushy! I am thrilled with my (several purchases in store!) and look forward to my online parcel which a member of staff sourced for me! Everything is great quality and I’ve had a lovely shopping experience!
Thank you Reading team!
December 22, 2021
Unprompted review
Reply from FatFace - READING 2
Hi Clare, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
Reply from FatFace - READING 2
Hi Jeni,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
Staff in reading and Bracknell store so…lovely staff
Staff in reading and Bracknell store so friendly . Love the clothes
November 29, 2021
Reply from FatFace - READING 2
Hi there,
Thank you for your 5* review. I am happy to hear that our Bracknell store were so friendly. Many thanks-AB.
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