Just been to totnes, my favourite place. My first stop is always fatface, for the quality and pricing. However, today there was so much to choose from, fortunately I had the lovely Lisa helping me t... See more
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See what reviewers are saying
Absolutely love fat face .. one of my go to clothing brands . Staff in local shop also really helpful and friendly. Scored 4/5 as on two separate occasions when ordering online … the wrong label... See more
Company replied
I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... See more
Company replied
We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
12 Fore Street, TQ9 5DX, Totnes, Devon, United Kingdom
- 01803 862272
4.7
Excellent
160 reviews
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Reply from FatFace - TOTNES
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to read your positive feedback!
We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -SW
Helpful
The staff are always helpful and friendly. Nothing is ever any trouble and will do what they can to order items in and help you to get the correct fit you’re looking for.
May 3, 2024
Reply from FatFace - TOTNES
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Totnes store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Love our local Fat Face in Totnes
Love our local Fat Face in Totnes. Friendly and very helpful stuff.
April 24, 2024
Reply from FatFace - TOTNES
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have had such positive experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
FatFace
Had a marvellous service at FatFace Totnes today. Amazing garments of excellent quality as always. Pinch prices as always. Caroline is a star, as professional & friendly as it can be 👍
April 16, 2024
Unprompted review
Reply from FatFace - TOTNES
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Hassle free
All went smoothly from order on-line all the way to collecting from the local store. Friendly and helpful service.
March 30, 2024
Reply from FatFace - TOTNES
Good afternoon,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Totnes store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Gorgeous material. Yet unflattering.
Attentive staff when I collected at Totnes in Devon.
Jumper is lovely and soft and the colours are fresh in appearance. Personally I didn’t like the wide sleeves and the body of the jumper was ‘boxy’. Did nothing to flatter my petit frame.
March 30, 2024
Reply from FatFace - TOTNES
Good morning,
Thank you for taking the time to leave your review.
I am sorry to read that the jumper may not have been quite the right fit for you but I am pleased that you found our crew in the Totnes store to be so attentive. I hope you continue to enjoy your shopping experiences with us.
All the best,
MM
Lovely staff
Lovely staff. Great trousers and jumpers. Poor quality dresses and tops . Lots of cheap material at high prices . Nice bags and boots
March 21, 2024
Reply from FatFace - TOTNES
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - TOTNES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quickness off delivery
Quick delivery, goods wrapped well and correspondence good about parcel arriving
March 20, 2024
Reply from FatFace - TOTNES
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Reply from FatFace - TOTNES
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you find the crew in our Totnes store to be so efficient and courteous, I will be sure to pass on these comments to the team. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Helpful staff in Totnes branch
Helpful staff in Totnes branch. Black Anna cardigan is beautiful and the ideal length for spring/ summer midi/maxi dresses.
February 17, 2024
Unprompted review
Reply from FatFace - TOTNES
Good Morning Sylvia,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Totnes Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Totnes Store
Ordered online and collected in-store at Totnes. Lovely and friendly staff.
December 8, 2023
Reply from FatFace - TOTNES
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you encountered great customer service in our Totnes store. I will be sure to pass on your comments to the team.
All the best, MM
Suede biker jacket in Dark Teal
Really helpful local Fatface shop, after my first order of this Sale item, went astray. They got my refund sorted out quickly. Then my second order attempt arrived very quickly, and is beautiful, smart and warm as it's lined. very good price reduction.
December 4, 2023
Reply from FatFace - TOTNES
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you find the crew in our Totnes store to be so helpful in sorting your refund and that your second order arrived promptly.
Take care, MM
Reply from FatFace - TOTNES
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent service
Excellent service. Easy to order and collection was easy. The dress is lovely.
November 23, 2023
Reply from FatFace - TOTNES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service
Lovely easy to use website - unfortunately had to return items & the ladies in the Totnes branch were lovely really friendly & helpful
November 14, 2023
Reply from FatFace - TOTNES
Good Morning Patsy,
Thank you for taking the time to leave us a review!
It's great reading such positive comments about our website and I am glad to hear you had a positive experience in our Totnes store, I will make sure this information is fed back to them!
We look forward to welcoming you back soon!
Kind Regards, JW
Really easy to order and try on in the…
Really easy to order and try on in the shop. Same the bag was plastic and not recyclable.
November 9, 2023
Reply from FatFace - TOTNES
Good afternoon,
Thank you for taking the time to post your review.
I am so pleased that you found ordering to be easy and that you had a pleasant experience in our Totnes store. I hope you continue to enjoy your shopping experience with us.
Take care, MM
Really nice staff in the Totnes shop…
Really nice staff in the Totnes shop and some lovely clothes at the moment.
November 3, 2023
Reply from FatFace - TOTNES
emily pettit
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Always a pleasure
Caroline and Cariad were so cheerful and friendly when I was shopping today. They put real energy in to helping their customers. Thank you for being there.
November 7, 2023
Unprompted review
Reply from FatFace - TOTNES
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Our order came quickly and we were…
Our order came quickly and we were informed when arriving. Easy to return clothes to our local shop for no extra charge and the staff are always friendly and efficient. Love the idea of returning unwanted clothes via a thrift bag and receiving a voucher for this.
October 19, 2023
Reply from FatFace - TOTNES
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS
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