Fathom Reviews 251

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its ability to save time and increase productivity, allowing them to focus more on conversations during meetings. The AI features, including accurate summaries, transcriptions, and action item generation, are highly valued for their precision and ease of use, making post-meeting tasks more efficient. Many users highlight the seamless integration with various meeting platforms and the intuitive user experience, describing the setup as quick and straightforward. However, some customers also noted issues with account management, such as calendar conflicts and difficulties with Fathom joining meetings after rejoining a call. A few other people also felt that the product's recording practices could be improved regarding consent and that there is no easy way to bulk download recordings when discontinuing the service.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and intuitive... See more

Application

Consumers find the app to be highly positive, praising its seamless integration with various platforms like... See more

Artificial intelligence

Users describe positive interactions with artificial intelligence, with many considering it one of the... See more

Product

Customers had positive experiences with the product, with many reviewers calling it the "best AI note taker"... See more

Service

Reviewers highlight positive aspects of service, with many praising the tool as a personal assistant that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried quite a few products to buy back some time over the years and Fathom actually did it. I'm usually in a minimum of 4 hours of meetings a day, plus the time it takes to rack my brain for note... See more

Rated 5 out of 5 stars

Fathom has worked exactly as expected from day zero. Setup was quick and easy, and it’s fully compatible with every meeting platform I use. I run it through my business 3–4 times a day, every day, and... See more

Rated 5 out of 5 stars

Fathom has drastically increased my ability to be present in calls without missing any key information. I have used it in at least a dozen different ways to help me streamline my day, double check... See more

Rated 5 out of 5 stars

Absolutely love the detail the meeting recordings go into. From an overall transcript, to the complete breakdown of the meeting from overview, key topics discussed, next steps and action points. I... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accurate, actionable meeting summaries and action items moments after your meeting. Fathom uses all that information to auto-generate critical call details, and can sync them to your Salesforce, Hubspot, or Close CRM -- or use Zapier to automate your workflows!


Contact info

4.8

Excellent

TrustScore 5 out of 5

251 reviews

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Rated 5 out of 5 stars

"Automatic Multilingual Meeting Summaries

"Automatic Multilingual Meeting Summaries Are a Game-Changer"
What do you like best about Fathom?
Meeting summary generated automatically

Available in different languages
Review collected by and hosted on G2.com.

What do you dislike about Fathom?
Limited to 5 meetings per month

Nothing else
Review collected by and hosted on G2.com.

What problems is Fathom solving and how is that benefiting you?
Having an AI assistant present in every meeting saves me the time and effort of transcribing discussions myself.

Also, the Action Items part is very useful

November 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Effortless Meeting Notes and Seamless Multilingual Support

Easy sign up, login, registration process. Over time besides English I can see the AI notetaker is improved for detecting Bulgarian language which is useful for me. It's automatically appointed to my Google Meets, Microsoft Meeting calls. I use this on daily basis and it takes the load off from me as a PM to write briefs and meeting memos.
I have several work emails and often Fathom confuses with which email Fathom logs with and sends the brief memo even though I specifically check prior to my meeting with which email I've logged in with Fathom.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed by Fathom AI's Business API Integration and Support.

I had high hopes for Fathom AI as a business tool, especially for its API connection capabilities. The concept is great, but unfortunately, it didn't work out for me. I encountered a lot of issues with the API integration, and after a couple of days of back-and-forth emails with customer support, there was no resolution. In the end, I just felt so frustrated that I decided to disconnect and delete my account. It was quite a disappointing experience overall.

November 7, 2025
Unprompted review
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Reply from Fathom

Thanks for taking the time to share this feedback, Paolo. We are very committed to finding a resolution for you - our Head of Support will be reaching out on your ticket to make sure we get to the bottom of this for you. We hope to win back your partnership!

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Rated 5 out of 5 stars

Fathom ROCKS

I absolutely love Fathom. I use it all the time for client meetings. It is so intuitive. The summaries are complete without including some of the conversational back and forth. Next steps and key takeaways are always top notch. I love the video feature too.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Have various troubles making an…

Have various troubles making an account. It says the calender is being used by another user when i don’t even have an account yet. Very disappointing

November 8, 2025
Unprompted review
Fathom logo

Reply from Fathom

Thank you for taking the time to share your feedback! Our Support Team can help you get unblocked here - just reach out to help@fathom.video and we'll make sure everything's running smoothly for you.

Rated 5 out of 5 stars

LOVE the Effortless Meeting Summaries and Task Organization

I love the way Fathom organizes the notes after the meeting. Tasks and summaries are simple and accurate. This makes it very easy to review or bring someone up to date. I also like that I have the option to distribute the notes to the meeting attendees with one click or I can chose not to.

November 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Free, easy and the only ai note taker i use

Free, easy! gets highlights and transcripts. i can use it for any meeting and it's so easy to use. there is nothing i dislike.
Fathom is getting transcripts of conversations and high level overviews to capture todos deliverables, and i'm able to get the transcripts into ai gpt's to create workflows

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fathom Top Tier AI Assistant

It's super easy to use and implement, the playback videos are super helpful along with the transcripts & getting summaries of meetings. Hugely beneficial in staying up to date with relevant information, especially with action items from meetings. I use Fathom for nearly every meeting as it can integrate between my microsoft and google meet meetings.

October 4, 2025
Unprompted review
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Rated 5 out of 5 stars

A Game-Changer for Meeting Productivity

Fathom has significantly enhanced the productivity of my meetings. It allows me to stay fully engaged with attendees and focus on leading the discussion, while it seamlessly handles note-taking and summarizing. Having an intelligent assistant manage the administrative side of meetings gives me peace of mind and ensures nothing important is missed.

November 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fathom is the best

Fathom is the best! The best note taker, goes you a nice summary via email after the meeting and also to the attendee, however I can never see what email got sent to the attendee, it’ll be nice to read it so I know what got sent and what not got sent to my clients

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Game-changing tool for client calls and team alignment

Fathom has completely transformed how we handle client calls and internal meetings. The AI summaries are incredibly accurate, and the ability to instantly revisit key moments saves our team hours each week. It’s intuitive, reliable, and has become an essential part of our workflow. I can’t imagine going back to meetings without it.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Love using Fathom

Love using Fathom! I can't believe how accurate the notes are. Game changer for our team!

October 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy set up but the thing i like most…

Easy set up but the thing i like most is the organisation of the notes afterwards. It highlights things like key takeways, who is responsible for next steps, what actions are required and a general overview of the meeting.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot live without

The Fathom service has become an integral part of our daily usage, as it enables everyone to get the most out of our meetings.
Anyone not attending can get a neat (and honestly incredible) recap of what was discussed and what needs to be done; whereas anyone attending can get the same exhaustive recap afterwards.

October 24, 2025
Unprompted review

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