Fathom Reviews 255

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the product to be a significant time-saver, allowing them to be more present in meetings and focus on conversations rather than note-taking. The AI features, including accurate summaries, action item extraction, and multilingual transcription, are highly praised for their effectiveness and ease of use. Many appreciate the seamless integration with various meeting platforms and the intuitive user experience, making it an indispensable tool for their daily workflow. However, some customers were not happy with the lack of a bulk download feature, making it impractical to export a large number of call recordings when deciding to leave the service. A few other people also expressed concerns about the software's recording practices and access to their accounts and meeting platforms.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the platform's ease of use and... See more

Application

Consumers find the app to be highly positive, praising its seamless integration with platforms like Google,... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence, with many considering it one of the smartest and... See more

Product

Reviewers highlight positive aspects of the product, with many considering it the best AI note-taker... See more

Service

Customers had positive experiences with service, often describing it as a huge help and a perfect assistant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried quite a few products to buy back some time over the years and Fathom actually did it. I'm usually in a minimum of 4 hours of meetings a day, plus the time it takes to rack my brain for note... See more

Rated 5 out of 5 stars

Fathom has worked exactly as expected from day zero. Setup was quick and easy, and it’s fully compatible with every meeting platform I use. I run it through my business 3–4 times a day, every day, and... See more

Rated 5 out of 5 stars

Fathom has drastically increased my ability to be present in calls without missing any key information. I have used it in at least a dozen different ways to help me streamline my day, double check... See more

Rated 5 out of 5 stars

Absolutely love the detail the meeting recordings go into. From an overall transcript, to the complete breakdown of the meeting from overview, key topics discussed, next steps and action points. I... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

Fathom is a free app that instantly records, transcribes, and summarizes your Zoom, Google Meet, or Microsoft Teams meetings so you can focus on the conversation instead of taking notes. Receive accurate, actionable meeting summaries and action items moments after your meeting. Fathom uses all that information to auto-generate critical call details, and can sync them to your Salesforce, Hubspot, or Close CRM -- or use Zapier to automate your workflows!


Contact info

4.8

Excellent

TrustScore 5 out of 5

255 reviews

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Rated 5 out of 5 stars

Love using Fathom

Love using Fathom! I can't believe how accurate the notes are. Game changer for our team!

October 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Easy set up but the thing i like most…

Easy set up but the thing i like most is the organisation of the notes afterwards. It highlights things like key takeways, who is responsible for next steps, what actions are required and a general overview of the meeting.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Cannot live without

The Fathom service has become an integral part of our daily usage, as it enables everyone to get the most out of our meetings.
Anyone not attending can get a neat (and honestly incredible) recap of what was discussed and what needs to be done; whereas anyone attending can get the same exhaustive recap afterwards.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Impressive Free Features and Accurate Transcription, Minor Reconnection Issue

Fathom does a better job in its free tier than other paid apps. The transcription is surprisingly accurate, as is the speaker identification. I particularly appreciate the live stats during a call, where it shows my percentage of speaking time and whether I am holding a monologue. So far everything has been great. The only issue I've encountered was when I was waiting for a participant who didn't show up - I left the Zoom room to call them, and when I reopened the Zoom room, I couldn't get Fathom to join again. Overall, Fathom is solving the problem of easy review of my calls, especially sales calls, and this has been very beneficial.

October 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Fathom: The Ultimate Meeting Assistant for Productivity and Team Alignment

Fathom has completely transformed the way our team handles meetings. As a CTO, I’m constantly juggling strategic decisions, technical deep-dives, and cross-functional syncs. Fathom’s automatic transcription and AI-powered summaries have saved us countless hours and ensured that no critical insight gets lost.

What sets Fathom apart is its seamless integration with Zoom and other platforms. The ability to instantly highlight key moments during a call and have them organized and shared automatically is a massive productivity boost. It’s like having a dedicated meeting assistant who never misses a detail.

The sentiment analysis and speaker identification features are incredibly useful for post-meeting reviews and team alignment. We’ve even used Fathom to improve client communication by revisiting exact phrasing and tone from calls.

If you're serious about scaling your operations, improving team collaboration, and making data-driven decisions from conversations, Fathom is a must-have. It’s not just a tool—it’s a strategic asset.

Pros:
Accurate transcriptions and smart summaries
Real-time highlights and action items
Intuitive UI and fast onboarding

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

I love this app

I love this app. Even the free version is amazing and way better than my old app.

It's been my favorite app since I found out about it and have since recommended it to my friends.

October 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Great tool with an amazing support

I’ve been using the tool for a few months now in my international SEO agency, and it has completely transformed my meetings. Being able to transcribe and stay 100% focused, then work afterwards, feels like having some kind of superpower — and on top of that, the tool is both powerful and simple to use.
Also, the support service is outstanding. Thank you, Anne Ardon — I’ll never know whether you’re human or not, but it doesn’t matter; you’ve done a perfect job with me.
Thank you.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fathom: A Game-Changer for Audit Efficiency

Fathom has changed the way we perform audits. As an auditor, I interact with clients on a daily basis, and Fathom is an excellent app for recording all important details in one place. It streamlines communication, keeps documentation organized, and ensures nothing falls through the cracks. The intuitive interface makes it easy to track progress and maintain transparency throughout the audit process. Overall, Fathom has significantly improved efficiency and client collaboration. Highly recommended for any audit team looking to modernize their workflow.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

User friendly game changer that saves my mental bandwidth

This tool is extremely user-friendly, from its quick and straightforward setup to the minimal steps required for use. It eliminates the hassle I would normally expect from a process that could easily become overwhelming. As I'm currently going through a lot of onboarding at my new job, it allows me to stay focused during meetings without the stress of trying to remember every detail. I use it several times a day now and I would be so brain dead without it.

October 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Fathom is a great Zoom/Teams meeting productivity…

Fathom is a great meeting productivity tool that works across Teams and Zoom. The quality of note taking and recording is great.
It has a lot of value when you are invited by someone outside of your organisation.
What I also like is the fact that it can share a copy of the meeting summary with all participants.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fathom has been a gamechanger for me!

I love Fathom! For starters, it's so simple to set up and it's so simple to use, even if you're a non-techy person. I've tried other AI notetakers, and they were complex, fiddly and annoying to use! And I'm pretty good with tech! Fathom is so much easier and saves me a ton of time.

I love how quickly I get access to the call recording and notes. Literally within a second of the call finishing! This has been a game-changer for me time-wise, as in the past, I had to wait for the Zoom call to download, and then I had to upload it to my own system, which sometimes takes hours, depending on my internet speed.

The call notes and transcript are fantastic! I've lost count of the number of times I've said something on a call that would be a brilliant piece of content or had great ideas. Things that were brilliant in the moment. But then, either forgot them right after the call or the moment was lost.

But with Fathom, having the call notes means I can be fully present on the calls and not have to worry about taking a bunch of notes. Plus, I can use the call notes and summary to repurpose and turn things I mentioned on the call into content pieces (of course, I never use any personal or private information from calls!).

I highly recommend Fathom.

October 8, 2025
Unprompted review
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Rated 5 out of 5 stars

When my meetings starts

When my meetings start, I just have to launch from the fathom button and all my notes and todo's get emailed to me. I get to sit back and engage in the meeting rather than worrying about taking notes.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

A tool that uses AI to solve real needs...

Many tools are not build from a user point of view and that's the major rason they end up failing. Fathom helps to solve real issues when we work remotely and have the need to ensure we track each aspect of our day to day. Not only do the type of tasks many humans dont want to do but also brings intelligence to the way it strcutures the content. I honestly believe this is one of the best tools i saw until now in the AI space and that everyone should try it out since it will nd up using it always!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Game changing!

It has changed the game by being able to record my meetings, it has great insights and the transcript is super accurate.

September 29, 2025
Unprompted review

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