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FATMOOSE Reviews 46

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TrustScore 4.5 out of 5

4.4

Game Store
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Company details

  1. Game Store

Information provided by various external sources

Jouw speeltoestel voor in de tuin met Scandinavisch design ❤ Spannende opbouwmogelijkheden met een glijbaan, schommel & zandbak ✓ 10 jaar garantie ✓ Vet in kleine prijzen ✓ Gratis verzending ➤ Bouw nu een speeltoestel of klimtoestel en beleef maximaal speelplezier • Nu bij FATMOOSE kopen!

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4.4

Excellent

TrustScore 4.5 out of 5

46 reviews

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Rated 1 out of 5 stars

Sent the Wrong Parts Multiple Times

Was delivered the wrong accessories and the wrong bolt kit for the set. It took a few days and many pictures needing to be sent and counts of parts for me to get them to admit it was wrong and send me the right parts.

The parts arrived 3 days later, and they are wrong again. I am still missing multiple parts from a large childrens set which I was planning to have built for my kids over a week ago to have it ready for the Easter holidays.

Very Frustrating

April 15, 2022
Unprompted review
FATMOOSE logo

Reply from FATMOOSE

Dear customer, thank you for your feedback. We understand your frustration and apologise wholeheartedly. We would like to ask you to contact us via the contact formon our website with the subject "rating", and to provide us with your order number. We will then be able to look into what exactly went wrong as this is a very unfortunate matter indeed. Your FATMOOSE Team

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