I need to update this review. I have received confirmation. This was an oversight on my behalf so sincere apologies to fatsoma. My previous review. I purchased ticket but as yet have not re... See more
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Company details
Written by the company
Fatsoma is an event marketing platform that enables event promoters to connect with their fans and sell out events.
Contact info
Jactin house, 24 Hood St, Ancoats, Manchester , M4 6WX, Manchester, United Kingdom
- fatsoma.com
Replied to 99% of negative reviews
Typically replies within 48 hours
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Quick, clear and easy
The whole process was quick clear and easy, totally recommended!
Terrible communication
We bought tickets for Mama Mia Al Fresco dinning experience at Allerton Manor Golf Club in Liverpool.
❌ I do not recommend this as per personal experience. ❌
They cancelled the event due to rain forecast which is understandable but they didn’t call us or email us (they said “they did” but I have not received anything). So all of us turned up to the event just to to find out about cancellation and get our Friday night ruined. They gave options for us to either ask for a refund or pick another event date (I had to call them as no communication at all after 1 week). We opted to go for refund as we had lost trust already at this point. But they didn’t include booking fee of £7 per person in the refund. So we lost travel costs, our precious time plus £7 each for all of us. Now they stopped replying to my emails. Such terrible communication and no respect to the customers at all.

Reply from Fatsoma
Do not recommend
They charged $30 for what almost everyone else got for free. The rooftop was not exclusive, and they double booked it with a birthday party to the right. To the left was anyone who wanted to be there and didn’t pay. Because they had so little space for the event, many people were outside the roped off area, which is also where we ended up. So, we could’ve had the same experience for free. Walking up to the event, a baggie of cocaine dropped from the heavens into the homeless encampment. A fellow with a torch between his legs was nearby. You would think this was the worst part of the evening, but instead the men who approached my party at the event included a pedophile. You can read about him in the internet. If I could give this zero stars I would.

Reply from Fatsoma
Quick and easy to book my tickets
Quick and easy to book my tickets. Apps really easy to navigate through, this was my first time booking tickets with Fatsoma and i found it super easy had no trouble at all. Definitely be using them again for my tickets.
Great job bhj
great experience
everthing is fantastic
Tickets easy to find from Facebook link…
Tickets easy to find from Facebook link and reasonable price. Booking system easy to use. I look forward to booking more. Just wish I discovered this earlier. Thank you 😊
First time I have used this app and so…
First time I have used this app and so fare it’s been fine.
I signed up to the app and bought…
I signed up to the app and bought tickets. Every time I try and check about the tickets I've purchased it doesn't recognise my account so I don't know if I have tickets or not. I've registered again and it doesn't recognise me again. So far a terrible start.

Reply from Fatsoma
An Expensive Booking Experience
Nothing special about the service, but being charged £2.50 for the pleasure of using your web form is abominable.
Dangling a prize draw for review sounds shady.
You can keep your vouchers.
Simple
Simple, straight forward and hassle free , great and easy app to use.
Easy to navigate
It has been very easy to find the event I wanted and to buy tickets. Thank you
Really easy and fast process buying…
Really easy and fast process buying tickets. Quick confirmation of purchase. Much appreciated. Thanks. 👍
Update
I need to update this review.
I have received confirmation. This was an oversight on my behalf so sincere apologies to fatsoma.
My previous review.
I purchased ticket but as yet have not received confirmation. I will be ringing to find out what's happened as the money has gone from my account. Very disappointed.
I need to uodate this review.
Easy to book tickets
It was an easy process to book tickets and pay for them on this platform
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