I need to update this review. I have received confirmation. This was an oversight on my behalf so sincere apologies to fatsoma. My previous review. I purchased ticket but as yet have not re... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I always find these reviews difficult but the fact that I don't have anything bad to say speaks volumes. The process felt safe and the layout was easy to navigate. No confusion, that's all I can ask �... See more
Quick & easy. I used Apple Pay which I was unsure would be available so that was a bonus. Confirmation came through immediately & tickets able to save straight away too.
Ordering and retrieving tickets from Fatsoma is a breeze. Simple fields to fill out and you always get a confirmation and your ticket attached to your email just in case you can’t access the app at an... See more
Company details
Written by the company
Fatsoma is an event marketing platform that enables event promoters to connect with their fans and sell out events.
Contact info
Jactin house, 24 Hood St, Ancoats, Manchester , M4 6WX, Manchester, United Kingdom
- fatsoma.com
4.5
Excellent
3K reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very user friendly interface
very user friendly interface, used service without any hassle.
May 18, 2026
Unprompted review
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Easy to sign up
May 18, 2026
Unprompted review
Quick and simple to book
May 17, 2026
Unprompted review
Easy to use and affordable prices
May 18, 2026
Unprompted review
It was a easy process and explained…
It was a easy process and explained well ,been a while since something was that straight forward online ,so we'll dine easy process for me cheers
May 19, 2026
Unprompted review
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Quick & easy
Quick & easy. I used Apple Pay which I was unsure would be available so that was a bonus. Confirmation came through immediately & tickets able to save straight away too.
May 16, 2026
Unprompted review
The app is ok… but it’s another app…
The app is ok… but it’s another app that you have to download to access to one event. It’s starting to be annoying.
May 18, 2026
Unprompted review
Reply from Fatsoma
Hi Audrey, All tickets are emailed to you as soon as you finish your purchase. You do not need to download the app to access your tickets.
Super simple options for tickets
Super simple options for tickets and prices were very clear for the event.
Very smooth process and communication was instant with the tickets I had purchased.
Thanks
May 15, 2026
Unprompted review
Tickets purchase was seamless & easily…
Tickets purchase was seamless & easily to follow, events clearly outlined for correct selection. Simple steps to create account & access tickets which are also shared by email. Only issue is on downloading the app, set password is not accepted despite using password reset function.
May 15, 2026
Unprompted review
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Friendly professional
Friendly professional
Great evening
Wonderful venue
May 15, 2026
Unprompted review
Smooth ticket buying experience
May 17, 2026
Unprompted review
Ordering tickets was quick and easy…
Ordering tickets was quick and easy using the Fatsoma application. Site was constructive and used simple terminology. Wish all tickets were as easy to purchase online . Well done
May 15, 2026
Unprompted review
Quick and easy to use
May 16, 2026
Unprompted review
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A great initiative and welcoming space. Convenient location. The only
A great initiative and welcoming space. Convenient location - a short bus ride from Brixton station and close to the bus stop.
May 15, 2026
Unprompted review
Very quick and easy to buy tickets
Very quick and easy process of buying tickets didnt have to wait for them to be emailed will use again
May 16, 2026
Unprompted review
Very easy and smooth
May 17, 2026
Unprompted review
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The MFA application registry does not…
The MFA application registry does not work. I ve tried to validate my number but I never received the email. I checked my phone number 3 times, but I still did not receive the e-mail.
May 17, 2026
Unprompted review
Simple is Best
It was so easy peasy to purchase our Motown tickets at Labyrinth and we can’t wait! Would use Fatsoma again for sure
May 18, 2026
Unprompted review
Very fast and good
May 15, 2026
Unprompted review
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