I need to update this review. I have received confirmation. This was an oversight on my behalf so sincere apologies to fatsoma. My previous review. I purchased ticket but as yet have not re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick & easy. I used Apple Pay which I was unsure would be available so that was a bonus. Confirmation came through immediately & tickets able to save straight away too.
Quick and easy. Could be better when inputting a code as it generated another selection rather than amending the original which cause more options. And, I imagine it could lead to people failing to se... See more
Tickets purchase was seamless & easily to follow, events clearly outlined for correct selection. Simple steps to create account & access tickets which are also shared by email. Only issue is on downlo... See more
Company details
Written by the company
Fatsoma is an event marketing platform that enables event promoters to connect with their fans and sell out events.
Contact info
Jactin house, 24 Hood St, Ancoats, Manchester , M4 6WX, Manchester, United Kingdom
- fatsoma.com
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time I have used this app and so…
First time I have used this app and so fare it’s been fine.
May 21, 2026
Unprompted review
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I signed up to the app and bought…
I signed up to the app and bought tickets. Every time I try and check about the tickets I've purchased it doesn't recognise my account so I don't know if I have tickets or not. I've registered again and it doesn't recognise me again. So far a terrible start.
May 21, 2026
Unprompted review
Reply from Fatsoma
Hi Jonathan,
Sorry to hear that you're having issues. The app an the website use the exact same log in info. You do not need to register again if you already have an account. If you are having issues with your account you can contact our team at support.fatsoma.com
An Expensive Booking Experience
Nothing special about the service, but being charged £2.50 for the pleasure of using your web form is abominable.
Dangling a prize draw for review sounds shady.
You can keep your vouchers.
May 20, 2026
Unprompted review
Simple
Simple, straight forward and hassle free , great and easy app to use.
May 20, 2026
Unprompted review
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Easy to navigate
It has been very easy to find the event I wanted and to buy tickets. Thank you
May 21, 2026
Unprompted review
Really easy and fast process buying…
Really easy and fast process buying tickets. Quick confirmation of purchase. Much appreciated. Thanks. 👍
May 20, 2026
Unprompted review
Update
I need to update this review.
I have received confirmation. This was an oversight on my behalf so sincere apologies to fatsoma.
My previous review.
I purchased ticket but as yet have not received confirmation. I will be ringing to find out what's happened as the money has gone from my account. Very disappointed.
I need to uodate this review.
May 19, 2026
Unprompted review
Easy to book tickets
It was an easy process to book tickets and pay for them on this platform
May 11, 2026
Unprompted review
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Buying process was quick and easy to…
Buying process was quick and easy to use . I would definitely use them again
May 20, 2026
Unprompted review
3 to 4 times more men than ladies
You guys did well organizing it with the dance instructor, the cigar gift and the singer. However, there were 3 to 4 times more men than ladies. I regret coming and I feel that there should be a balance on gender ticket sales. You could stop selling men tickets if it does not come close to the ladies coming to the event.
May 19, 2026
Unprompted review
Easy to get the tickets but don’t know…
Easy to get the tickets but don’t know how to refund the extra one but there’s no option to help me
May 18, 2026
Unprompted review
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Clear and intuitive
Clear attractive website with interesting and varied event choices. The site is easy to use, intuitive, even for a pensioner with fairly limited ICT skills.
Tickets were sent through immediately and placed in my online wallet.
May 20, 2026
Unprompted review
really quick and efficent site.
May 19, 2026
Unprompted review
Such a easy and quick process one for…
Such a easy and quick process one for the easiest apps to use great thanks
May 20, 2026
Unprompted review
Ease of use and storage of my tickets.
Ease of use and storage of my tickets.
May 19, 2026
Unprompted review
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Seamless
I booked tickets to see The Karma Effect and it was seamless, easy and I felt very satisfied. All the information about the gig was present and easy to find.
May 18, 2026
Unprompted review
So easy to book and to keep tickets…
So easy to book and to keep tickets handy for gig
May 19, 2026
Unprompted review
The ticket purchase was extremely easy…
The ticket purchase was extremely easy and cheaper than resellers on Ticketmaster!
May 18, 2026
Unprompted review
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