FedEx Reviews 

One of the worst experience with Fedex France. Never and ever choose Fedex in Paris. Very bad service and very rude customer service. The lady was very rude and unprofessional. Still i am not getting the accurate information on where my package is. nightmare. Its been 10 days still they have not delivered.

don't use these guys, so bad in paris and nothing is delivered on time. wow. totally not what i expected from them since the USA company works so well and delivers super fast.

FedEx France don't deliver! Real problems with FedEx in France. Unlike most European countries FedEx in France delivers via mobile phone. Forget 'door to door' deliveries as the French drivers don't understand that. Instead they rely on you answering your mobile phone. If you miss the call you don't get your parcel! Shocking service but I've come to expect the shocking service most companies offer in France. If you can avoid FedEx France, choose someone else!

Having a more exact time of delivery is essential. Are we supposed to take a day off from work to wait for your truck to arrive?

Prompt delivery to my house here in SW France, I left a note on the door in French asking him to bang loudly on the door as the bell wasn't working and he did just that and also carried the rug into the halway for me at my request.

Perfect. Delivery exactly as planned.

Ne mérite même pas une étoile ! Expédition le lundi du Canada pour une livraison le vendredi. Comme je ne serai pas là, je laisse grâce au lien du mail qui le permet des indications pour une livraison en Points relais ouvert le samedi. Le vendredi sans un appel ni un avis de passage je reçois un mail m'indiquant une livraison impossible... Obligé d'appeler le service à 0.12€/min pour réaliser une livraison qui sera possible 5jours après la date prevue... FedEx est nul comme à son habitude car c toujours la même chose! Mondial relais aussi est nul et crade et loin d'ailleurs.
Cordialement ou presque
Thomas

Do not even deserve a star! Expedition on Monday of Canada for a delivery on Friday. As I shall not be there, I leave instructions by the link of the e-mail which allows it indications for a delivery in Points relay opened on Saturdays. On Fridays without a call or a calling card I receive an e-mail indicating me an impossible delivery ... Obliged to call the service in 0.12€/min to realize a delivery which will be possible 5days after the planned date ... FedEx is hopeless as usual because it's always the same thing! World relay also is hopeless and dirty and far from my place, not a coincidences.
Cordially or almost Thomas

The original delivery window was a full day with no option to shorten it to even a half a day. Even though I was home the whole day, the delivery did not arrive. Next day I got a call to re-schedule. Got a date for the following day. This time between 9.00 - 12.00. Better. When it arrived, the delivery person wanted me to come to the street and pick it up! I convinced her to drive up to our building. I paid for the delivery to me home, not to the street. Still had to come downstairs to collect. The delivery person would not even help the two large items to the elevator. From her attitude, it was clear that I was but an annoyance for her.

Absurd slow!
Utrolig langsome!

They take winded routes that make the transportation time longer. For expl : send package from Rom (IT) over Paris (FR) and then to Koln (DE) to send it to Denmark!

Benytter mærkværdige ruter, der gør at transportiden forlænges! F.eks. sender en pakke fra Rom over Paris og derefter Koln for at sende den til Kastrup/Danmark.

Sorting facilities are incredibly slow. Example: Package from Italy took 2 days to Kastrup/Copenhagen (DK) and then lay nearly 4 days in Kastrup/Copenhagen.

Arbejdet på sorteringsfacilliter er uanstændig langsom. F eks. en pakke fra Itaalien tog 2 dage at komme til Kastrup, men lå så næsten 4 dage i Kastrup!

Nor worth a penny!

Ikke en krone værd!

National postproviders and few others (DHL, DPD, GLS and UPS) do better!

Nationale posttjenester og andre (DHL, DPD, GLS og UPS) gør det bedre!

on time delivery. good service. love the fact that you can easily give instructions and change the date of delivery if needed.

Detailed information about the state of the delivery all along. Possibility to change the delivery date according to my availability at home.
Delivery on the D-day, early in the morning and on time ! The driver was nice and helped me with my boxes.
I recommend !

Special delivery instructions sent by email were forwarded to the driver. Made the whole process go smoothly. Agreeable personnel.

They failed to deliver on time. When I called them the woman was so rude it was a joke. There call centre for France is based in Morocco but the woman with a very strong Eastern European accent was very unprofessional. It was like she did not want to work and hated her job.
I reported her and she is also know by her other staff to be the same also. So it was not me.
She kept me on the phone for over 40 minutes only to tell me nothing much apart from I will receive my letter the same day. This was not true. I also made it known on twitter because of my high phone bill due to Fedex keeping me on hold just for fun.

I did get a reply from Emily in the US who told me that she would sort it all out for me but when the French director got in contact with me he never offered any compensation whatsoever.

This is not the first time I had nightmare problems with Fedex so now I use UPS and if I have something shipped I always tell the company not to use Fedex. DHL are just as bad too!