I have taken loans through Fernovo multiple times, and my loan has been approved every time. This is my 5th or 6th successful approval. The application process is simple, the response is quick, and th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Unexpected bill left me stuck, easy application process, affordable payments to suit budget, clear on interest . Got me out of a temporary crisis . Thankyou so much
Company replied
Wow super fast process literally took 15 mins from start to finish. Funds in bank straight away. Nice little short term loan which is affordable. Thankyou fernovo
Company replied
Nice to be your customer again after a long wait, but mostly I like the way how they (Fernovo) did the properly eligibility checks and approved the loan based on this fact 😀
Company replied
Company details
Contact info
TBXH@ Sunley House, Bedford Park, CR0 2AP, Croydon, United Kingdom
- 020 3476 5171
- customercare@fernovo.co.uk
- fernovo.co.uk
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy process when applying for loan
August 7, 2026
Reply from Fernovo (Quidie Limited)
We're so happy to hear that you found the loan application process to be easy. Thank you for your positive feedback!
Reply from Fernovo (Quidie Limited)
We're delighted to hear that you found the application process straightforward and that the transfer of funds was so quick. Thank you for your positive feedback!
Reply from Fernovo (Quidie Limited)
We're so happy to hear that our service was simple and available when you needed us for your car. We appreciate your kind words!
Reply from Fernovo (Quidie Limited)
We're happy to hear we could assist you when you needed us.
Very good and very fast money
August 8, 2026
Reply from Fernovo (Quidie Limited)
We're so glad to hear you had such a positive and speedy experience with us! We appreciate your kind words.
Unhappy with the amount offered when…
Unhappy with the amount offered when have previously paid all loans on time and never missed a payment
August 8, 2026
Reply from Fernovo (Quidie Limited)
Thank you for taking the time to share your feedback, and we completely understand your frustration. It is totally understandable to expect a higher borrowing limit when you have built a great track record with us and always paid on time.
While a strong payment history is key, our borrowing limits are based on strict regulatory affordability checks, such as evaluating current income and living expenses, to ensure loans remain manageable. Because of these lending rules, strict caps are kept in place even for our most reliable customers.
Keeping your account details and income up to date in your profile helps ensure our team has the most accurate picture when your account is next reviewed for a limit increase.
We really value your loyalty and appreciate your business!
Reply from Fernovo (Quidie Limited)
Thank you for your wonderful feedback!
Outstanding customer service and…
Outstanding customer service and support. Many thanks.
August 8, 2026
Reply from Fernovo (Quidie Limited)
We are so glad to hear that our customer service and support exceeded your expectations. We truly appreciate your kind words.
The whole process was really quick.
August 8, 2026
Reply from Fernovo (Quidie Limited)
We're happy to hear that the process was efficient for you. We appreciate your positive feedback!
So fast didn't think it would take less…
So fast didn't think it would take less than 30 minutes 5* all the way
August 8, 2026
Reply from Fernovo (Quidie Limited)
We're so happy to hear that our speed exceeded your expectations! We truly appreciate your wonderful 5-star feedback.
Reply from Fernovo (Quidie Limited)
We are delighted to hear that you found our loan process to be quick and easy. Thank you for sharing your positive experience!
Reply from Fernovo (Quidie Limited)
We're glad we could process your application quickly. We appreciate your kind words!
Reply from Fernovo (Quidie Limited)
We are so glad to hear that you found our service easy to use. Thank you for your kind words!
Reply from Fernovo (Quidie Limited)
Thank you for your wonderful review!
Reply from Fernovo (Quidie Limited)
We're so pleased to hear that you experienced excellent service and found everything quick and easy. Thank you for your wonderful feedback!
Fast customer service
August 7, 2026
Reply from Fernovo (Quidie Limited)
Thank you for your wonderful review!
Excellent service thank you
August 7, 2026
Reply from Fernovo (Quidie Limited)
Thank you for your wonderful 5-star review! We are so pleased to hear that you received excellent service. We truly appreciate your feedback.
Quick and affordable loans will use…
Quick and affordable loans will use again very pleased
August 7, 2026
Reply from Fernovo (Quidie Limited)
We're so pleased to hear that you found our loans to be quick and affordable. Thank you for your wonderful feedback and we look forward to assisting you again!
Reply from Fernovo (Quidie Limited)
We are so happy to hear that you found getting a loan with us to be a very good and easy experience. Thank you for your wonderful feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.