I have taken loans through Fernovo multiple times, and my loan has been approved every time. This is my 5th or 6th successful approval. The application process is simple, the response is quick, and th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Unexpected bill left me stuck, easy application process, affordable payments to suit budget, clear on interest . Got me out of a temporary crisis . Thankyou so much
Company replied
Wow super fast process literally took 15 mins from start to finish. Funds in bank straight away. Nice little short term loan which is affordable. Thankyou fernovo
Company replied
Nice to be your customer again after a long wait, but mostly I like the way how they (Fernovo) did the properly eligibility checks and approved the loan based on this fact 😀
Company replied
Company details
Contact info
TBXH@ Sunley House, Bedford Park, CR0 2AP, Croydon, United Kingdom
- 020 3476 5171
- customercare@fernovo.co.uk
- fernovo.co.uk
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to use and rapid transfer
Very easy to use and rapid transfer. Helped when I needed them
December 21, 2025
Reply from Fernovo (Quidie Limited)
We're so glad to hear that you found our service easy to use and that the transfer was rapid. We're happy we could help when you needed us! Thank you for your positive feedback.
Great customer service and great cars
August 6, 2026
Reply from Fernovo (Quidie Limited)
We appreciate your kind words!
Had a couple of loans
Had a couple of loans, fast application money in acct quickly once paid off you are able to apply again.
December 19, 2025
Reply from Fernovo (Quidie Limited)
We're so pleased to hear that you found our application process fast and that the funds were quickly deposited into your account. Thank you for your positive feedback!
Fast and easy paid fast and takes…
Fast and easy paid fast and takes payments at a sensible time
June 5, 2026
Reply from Fernovo (Quidie Limited)
We're so pleased to hear that you found our service fast and easy, and that the payment process was convenient for you! Thank you for your positive feedback.
My experience was great
My experience was great. It was very easy. When I thought i had no hope left. The process was quick and easy. The repayment are affordable
Thank you for helping me out.
August 5, 2026
Reply from Fernovo (Quidie Limited)
We are so happy to hear that we could assist you effectively and that the process was quick and easy. We appreciate your kind words about our affordable repayment options. Thank you for sharing your positive experience!
I had been turned down by quite a few…
I had been turned down by quite a few companies but was given a chance with Fernovo. Really quick and easy application and money was in my account quickly.
August 5, 2026
Reply from Fernovo (Quidie Limited)
We're so pleased to hear that our application process was quick and easy for you, and that we could assist you when other companies couldn't. We appreciate you sharing your positive experience.
Reply from Fernovo (Quidie Limited)
We're so pleased to hear that you found our service helpful and informative, and that the payment process was quick. Thank you for your wonderful feedback!
Reply from Fernovo (Quidie Limited)
We are so happy to hear that you found our service easy and our customer service great. We appreciate your positive feedback!
Reply from Fernovo (Quidie Limited)
Thank you for your positive feedback!
Reply from Fernovo (Quidie Limited)
Thank you for your positive feedback!
Would highly recommend
Would highly recommend. Easy application online and once accepted money within 15mins
August 2, 2026
Reply from Fernovo (Quidie Limited)
We're so pleased to hear that you found our online application process easy and that the funds were transferred to you so quickly. Your recommendation is greatly appreciated!
Great quick service
August 5, 2026
Reply from Fernovo (Quidie Limited)
Thank you for your positive feedback!
Had a change in circumstances and the company do not care
Had a change in circumstances and contacted the company as they advise online.
Had a response to say account was on hold.
They then re took the money and have left me with nothing in my bank and then sent an email to set up a plan. Once I receive my final response letter I'll be referring to Financial Ombudsmain service
I have severe ill health issues and the extra pressure isn't helping me to manage.
I dont recommend so save yourself the hassle
July 21, 2026
Unprompted review
Reply from Fernovo (Quidie Limited)
Hello Leanne!
We take feedback like this very seriously and want to look into what happened with your account immediately.
Please contact our support team directly at customercare@fernovo.co.uk with your account details, referencing this review, so we can investigate this right away and help resolve the issue for you.
Reply from Fernovo (Quidie Limited)
Thank you for your positive feedback!
Reply from Fernovo (Quidie Limited)
Thank you for your positive feedback!
Reply from Fernovo (Quidie Limited)
We're so happy to hear that you experienced such fantastic, helpful, and quick service! Thank you for sharing your positive feedback.
Grateful for acceptance but the APR IS…
Grateful for acceptance but the APR IS EXTORTIONATE almost double what is loaned but as I chose a smaller amount it’s not the worst but certainly not the best
August 1, 2026
Reply from Fernovo (Quidie Limited)
We completely understand that high APRs can feel overwhelming. Our interest rates reflect the costs and risks of providing short-term loans, but we always aim to be fully transparent about total costs upfront so there are no surprises.
If you ever need to review your payment terms or have questions about your balance, please reach out to our team directly and we will be happy to assist.
Reply from Fernovo (Quidie Limited)
We are so pleased to hear that you found our service to be both quick and easy to use. Your positive feedback is greatly appreciated.
They delivered as promised
They delivered as promised. After verifications, the fund were disbursed despite the fact that it was on a weekend. I made the application thinking it will be disbursed on Monday but was disbursed on that same Saturday, which really helped.
August 1, 2026
Reply from Fernovo (Quidie Limited)
We are so pleased to hear that our service met your expectations, especially with the weekend disbursement. We understand how crucial timely access to funds can be, and we are glad we could assist you promptly. Thank you for your kind words!
Reply from Fernovo (Quidie Limited)
Thank you for your positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.