Excellent bank! Huge thanks to the team for their help in obtaining the loan — everything went quickly, smoothly, and with great care. The staff explained every step in detail, supported and guided me... See more
Company replied
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**update:** I tried transfer through wise.com and it worked for now smoothly **Original post:** The bank loan process is generally smooth and customer service are helpful for the most part and... See more
Company replied
Hi ferratum yes I must confess it true you are true helping alort. Shen I heard about the ferratum I said they are the same one like other ones. But now I can say ferratum is the best and a special lo... See more
Ferratum Bank provides quick and easy loan approval, and the process is simple. The costs can be high, but it works well when you need fast, short-term financing.
Company replied
Company details
Written by the company
Ferratum er et finsk finansieringsselskabet, som er en del af hovedselskabet Ferratum Group. Selskabet blev grundlagt i 2005 og opererer i dag i 25 lande, inklusiv Danmark. Med mere end 13 års erfaring på lånemarkedet, er Ferratum blevet en af verdens førende mobile banker, der tilbyder online forbrugslån og virksomhedslån. I Danmark går vores kerneprodukt under navnet, Ferratum Kredit, som er en fordelagtig kreditløsning til privatkunder. En af de helt største fordele ved Ferratum Kredit er den hurtige svartid og udbetaling. Med en Ferratum Kredit kan du låne alt fra 1.500 - 50.000 kr. Vi udbetaler alle dage, og du modtager pengene på din valgte bank. Du betaler desuden kun for det beløb, du reelt bruger. Det vil sige, at der blot bliver pålagt renter for det lånebeløb, der bliver trukket fra din kreditkonto. Vil du vide mere? Så besøg os på: www.ferratumbank.dk
Contact info
Lottenborgvej 24, 2800 , Kgs. Lyngby, Denmark
- 70 20 70 46
- kundeservice@ferratumbank.dk
- ferratumbank.dk
4.6
Excellent
5K reviews
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Reply from Ferratum Bank
Thank you for your review and feedback. We are pleased that you had a good experience.
horrible service
horrible service, I paid for many years my debit, paid fortune for interest and now when I login to my account and paid all balance what left, even paid 1€ more, they still want me to pay some 9€, for what no response… try to contact them 3 times and all I get is some dumb robot named Fergie who don’t understand a thing, connecting me with someone real three times and no one come back to me… Im working person and I don’t have time to sit and wait for hours to get connected with someone to get some understanding…
ok, decide to pay those 9€ but I can’t, because when I wanna make payment it’s showing that account not match with receiver…. what a hell and horrible experience with them, and now I can’t get any info and that 9€ will grow with them interest to 100€ in one month as they rip from you everything what they can… never again, avoid this bank, don’t take any from them otherwise you will pay back them all your life…
November 6, 2025
Unprompted review
Reply from Ferratum Bank
Dear Customer,
We are truly sorry to hear about your frustrating experience, and we want to thank you for bringing this to our attention. It’s clear that we have not met your expectations, and we sincerely apologize for the inconvenience you’ve faced regarding your account and the difficulties in reaching our support team.
Your feedback is very important to us, and we want to address your concerns as quickly as possible. We understand the frustration you must feel regarding the outstanding amount and the communication issues with our system. Please know that we take these matters seriously and are committed to resolving them.
We encourage you to contact us directly through our chat or by email so we can investigate your situation further and provide you with a satisfactory resolution. We appreciate your patience and understanding as we work to make this right for you.
Thank you once again for your feedback, and we hope to regain your trust.
Best regards,
Ferratum Bank
Because this is very simple and so fast…
Because this is very simple and so fast to get the loan .
November 3, 2025
Reply from Ferratum Bank
Thank you for your positive review and feedback.
According to your needs.
Very Easy to use and get instant transfer to be honest I love this bank and it is very convenient I would say to others you should it.
October 22, 2025
Reply from Ferratum Bank
Thank you for your wonderful review! 🌟 We are thrilled to hear that you find our services easy to use and appreciate the instant transfers. Your satisfaction means a lot to us, and we’re glad to know that you love using Ferratum Bank.
Reply from Ferratum Bank
Thank you for your feedback and stars. We are happy to hear you liked our service.
Fast and Easy
October 5, 2025
Reply from Ferratum Bank
Thank you for your feedback. We are pleased you found the application process fast and easy.
Great experience with ferratum
October 1, 2025
Reply from Ferratum Bank
Thank you for your review! We are pleased you had a great experience, thank you for the five stars.
Reply from Ferratum Bank
Thank you for your review and joyful feedback, we are pleased you had a good experience.
Fast disbursement
Fast disbursement, quick file proccessing, easy for foreigner and person who still haven't build the credit history.
September 22, 2025
Reply from Ferratum Bank
Thank you for your review and feedback. We are pleased you found the process fast and easy.
Very good experience
September 24, 2025
Reply from Ferratum Bank
Thank you for your review and for the 5 stars. We are happy for your feedback and that you had a good experience.
Fantastic service
Fantastic service, money comes to account without any problem, so fast .. thank you so much for good service :)
September 10, 2025
Reply from Ferratum Bank
Thank you for your review and for the 5 stars. We are happy for your feedback and that you were pleased with our service.
Reply from Ferratum Bank
Thank you for your review and for the five stars, we appreciate your feedback.
Reply from Ferratum Bank
We are happy to hear that you had a good experience and were satisfied with our service. Thank you for your positive feedback!
Five stars
Good services, excellent communication, quick response. Thank you. Best regards.
September 17, 2025
Reply from Ferratum Bank
We are happy to hear that you had a good experience and were satisfied with our service. Thank you for your positive feedback!
pleasantly surprised
pleasantly surprised.
Very good service, very good option if you just need some extra cash.
September 9, 2025
Reply from Ferratum Bank
Thank you for your feedback, we are pleased you had a good experience with taking a loan
Reply from Ferratum Bank
Mange tak for din positive tilbagemelding, det betyder meget for os! Vi er glade for du var tilfreds med vores service.
I'm very happy with the the application…
I'm very happy with the the application process, and I highly recommend Ferratum bank.
August 19, 2025
Reply from Ferratum Bank
Thank you for your review and feedback. We are pleased that you are happy for your Ferratum credit.
It was faster and smoother, I don’t had to any difficulties in applying loan and receiving the money
It was faster and smoother
August 25, 2025
Reply from Ferratum Bank
Thank you for your review and feedback. We are pleased that you had a good experience.
Reply from Ferratum Bank
Dear Kristine.
Thank you for your positive feedback and for the 5 stars!
We are pleased you had a good experience and you found it easy and fast.
Wishing you a pleasant day 😊
Best regards
Ferratum Customer Service Team
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