Ferrysavers Reviews 

13,733
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the booking procedure is extremely fast, straightforward, and exceptionally easy to navigate compared to alternative provider websites. Travelers also deeply appreciate the competitive pricing and the convenient ability to clearly compare multiple ferry options and schedules in one single place. However, some people mentioned issues where the website unexpectedly switched their travel direction to the opposite route during the booking process. Reviewers noted that correcting these unexpected errors often resulted in extra charges, additional booking fees, and a particularly frustrating overall experience.

What people talk about most

Booking process

Reviewers express general satisfaction regarding the booking process, frequently highlighting that the... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable rates, great... See more

User experience

People report positive experiences with user experience, consistently praising the platform for being quick,... See more

Website

Customers had positive experiences with website, frequently highlighting the easy navigation and great deals.... See more

Service

Clients share positive opinions on service, frequently praising the fast, quick, and efficient booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've booked with Ferrysavers a few times already, and everything has always gone smoothly. This time, I accidentally booked the opposite route to the one I needed and only realised my mistake abou... See more

Rated 5 out of 5 stars

A really easy website to navigate (no pun intended) and to use. Once you are registered, the site offers an effective and simple way to check prices against the ferry providers. Some of the actua... See more

Rated 5 out of 5 stars

The site is very easy to use and booking is quick and straightforward. I always use FerrySavers for my Dover-Calais trips since I discovered they do not charge booking fees like some other sites do..

Rated 5 out of 5 stars

Initially I was using the actual ferry companies website which was so clunky I gave up. Ferrysavers website by comparison worked smoothly and only took a couple of minutes. The price seems ok too. Tha... See more



Company details

  1. Ferry Service

Information provided by various external sources

Book cheap ferries to France, Ireland, Spain, Holland and more with all the major UK and European ferries companies. Find cheap cross-channel ferry tickets and the latest ferry offers online with ferrysavers.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.6

All reviews

(13,733)

468 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammers

Scammers. Entered all the details for a specific route only to complete booking and realise that “mysteriously” the route had switched to the opposite direction. Spoke with a member of staff who initially claimed that I could make one change only to realise she just wasted my time and she refused to change the direction of the route only the time. Laughable to even offer to change the time when I asked for a change in route. Funny enough some years ago I booked with them and just before I paid I noticed the route had switched to the opposite direction but since I noticed before I paid I was able to fix it. Same happened to my husband d last year. Seems like they do it on purpose to force people to book the wrong ticket and make them waste money. Must be going bankrupt if that’s they only way they can get peoples money.

September 15, 2026
Ferrysavers logo

Reply from Ferrysavers

Hello,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your frustration, particularly if the route displayed was not the one you intended to book.

To clarify, our website will never select or change a route on a customer’s behalf. Once the main journey details are entered, the website may display a number of available options, and these can include sailings travelling in the opposite direction. We appreciate that this may have caused confusion in your case.

Importantly, before any payment is made, we clearly display a summary of the exact booking being confirmed, including the route, date and sailing details. This is specifically to give customers the opportunity to review what they are booking before completing payment.

I can assure you that it is never our intention to inconvenience or mislead our customers, and we always make every effort to assist when an issue is brought to our attention.

Unfortunately, we have been unable to locate any correspondence with you regarding this matter on our end. If there is anything further we can look into for you, please feel free to contact us directly through your AFerry / FerrySavers account https://help.aferry.com/en/articles/4331821-how-do-i-contact-you , and we will be happy to investigate this further.

Kind regards,
FerrySavers

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