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Rated 1 out of 5 stars

Unfortunately in with the change in ownership and formula for Fetch I experienced the following: - 1 Emails requests why I was being charged for a international Payment fee from NZ $2.77 = Reply... See more

Rated 5 out of 5 stars

Convenience was the main attributing factor in purchasing Fetched, dog food delivered, fresh and pre packed serving sizes means our kids can feed the dog and we know he's getting the right amount of f... See more

Company replied

Rated 5 out of 5 stars

I have used Fetchedco for the past two months and my dogs couldn't be happier, healthier and more content with this product. It has been an amazing turn around for my Labrador particularly. The he... See more

Company replied

Rated 5 out of 5 stars

We often used to find food left in our Labrador's!!! bowl each morning, but since the switch to fetched he is at the back door waiting for his food each night, his coat is shinier and to top it off th... See more

Company details

  1. Pet Supply Store

Information provided by various external sources

High Quality Australian Made Dog Food Delivered To Straight Your Door, Calculated By Our Animal Nutritionist To Perfectly Suit Your Dog's Needs.


Contact info

4.0

Great

TrustScore 4 out of 5

141 reviews

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Rated 5 out of 5 stars

Love Fetched dog food

Love Fetched dog food, travelling with this food is great. Easy to pack a box or two instead of a 10 kg bag. Already portioned packet’s makes it super easy to make sure you don’t overfeed your fur baby. And customer service is fantastic. I discovered this company not long after they first started and will continue to support them.

August 23, 2022
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Rated 1 out of 5 stars

Not great at replying to emails

Already emailed with no reply. Why would you ask on your online form what percentage our dogs eat wet and dry food, then only supply dry food. I’ve had to buy wet food as it is not sufficient for them to only have dry dog pellets every evening. So it’s been a very expensive learning curve. Have asked to have my debit details taken off and unsubscribe from further boxes to be sent, but again, no reply or confirmation email. Communication not great.

August 5, 2022
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Rated 5 out of 5 stars

i purchased my first box of fetched for…

i purchased my first box of fetched for my border collie Max hoping that he would like something different and i wasn't disappointed he loved the new food
i do like that each pack of fetch is individually wrapped so you can't go wrong with over feeding and they stay nice and fresh and crunchy
We are now on our second box of fetched and are delighted with the quick arrival of each box that's delivered
Keep up the good work

April 25, 2022
Rated 5 out of 5 stars

Amazing

Luna and Jack love their new food from you… We love how easy it is packaged so we know how much they are eating too… Great Job… Can’t wait for our next delivery 🤗

April 24, 2022
Rated 5 out of 5 stars

My dogs love this product

My dogs love this product. One of them has allergies and hasn’t been scratching as much since we have been giving Fetched dog food to her and her fur looks healthy and has a shine to it. I’m happy and so are my dogs

April 12, 2022
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Rated 4 out of 5 stars

The size of the biscuits were too big…

The size of the biscuits were too big for my little mate, he likes them, but he has had a few teeth pulled out and has difficulty eating them. It is a shame, as I thought if we entered the size of our pets, they would accommodate the size of the biscuit. Our cat has been enjoying them a bit. Our dog is still eating the cats dry food as the size is easy for him.

April 8, 2022
Rated 5 out of 5 stars

We love how easy fetched is

We love how easy fetched is. No more lugging huge bags into the car. And even better it is Australian owned and made, the ingredients are actually healthy and good for our dog.

March 30, 2022
Rated 4 out of 5 stars

Easy to order and delivery was quick

Easy to order and delivery was quick.
My dog ate this product for a couple of days but then didn't want it, have been mixing dry food with other products. I will not be reordering this product again, maybe should have tried a sample pack. Do you do sample packs?

March 29, 2022
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Rated 5 out of 5 stars

A great Aussie brand that…

A great Aussie brand that goes out of the way to make you and your dog feel a welcome part of their pet family. They distinguish themselves from other more corporate (round-ish) online brands through personal interaction and a quality product tailored to your pet’s dietary needs.

Highly recommended!

December 23, 2021
Rated 5 out of 5 stars

Prompt service and delivery.

Prompt service and delivery.
I have three dogs, two eat it, the third won’t try it.
I have a good supply so will consider my next order

Thank you for the interest
Maureen

December 20, 2021
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Reply from Fetchedco

thanks for the review Maureen 😊

Rated 1 out of 5 stars

Just dry food

I thought I was getting individually portioned satchels of wet dog food. It was just dry food that you can buy anywhere. No need for individual portions. Disappointed.

December 9, 2021
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Reply from Fetchedco

Hey JoCo, So sorry for the inconvience, we do try to state it clearly on our website that it is only dry food/kibble, that is portioned to be fresh every feed, so no more stale food 😊
But thanks for the feedback and we will take this on board and make sure we make this clearer. :)
Thanks. Nigel

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