Fetch Pet Insurance Reviews 6,923

The fast process of completing claims with accuracy.
Also, the amount of the refund payout was surprisingly awesome!

Easy to file a claim and quick approval. My reimbursement was quickly processed. All within 3 days of my vet appt!

I have never taken out Insc. on my pets....this is the first time...everything went well for the first claim ..I just don't understand the decision of a preexisting condition for my dogs diarrhea/ diagnosis of worms worms in my specific case

Aileen Andino was incredible to work with! She made the process quick and easy. She's very kind, which was the best part in my book :)

Aileen Andino was very professional, polite & very knowledgeable about the Insurance. It was a pleasure speaking with her. I am glad I called.

Easy processing of claims and quick payment! What’s not to love?

He was knowable and very kind.

They have no problem taking your money but won't approve a claim. Trash.

Response time was quick and my claim was handled very well. I received my check within two weeks. I'd give Fetch TWO thumbs up!

Easy submission of documents through the app.

Easy to file a claim and the whole process was pretty straightforward and fast. Even the chat online was quick and simple.

Aileen is super friendly and very knowledgeable and knows the product very well

My seven year old very healthy cat suddenly got very ill and had to be hospitalized for four nights. Thankfully we had Fetch Pet Insurance or we don't know what we would have done. The customer service rep I spoke with over chat was so helpful as I had 90 pages of medical records from the hospital stay alone and was not sure how to best upload them. The response time between when I submitted my claim was fast and easy. I could not be happier with this company and the coverage they provide. No need to dispute charges or keep sending more explanations. The funds were quickly deposited into my account within two days of the claim approval. I highly recommend using Fetch!

We signed up for coverage after receiving marketing materials and pamphlets at our local shelter. Those were all super misleading, making us believe that we would get coverage for routine/preventative care. That turned out not to be the case and all our claims for vaccines and other routine kitten care (over $600, which we assumed would kick in after our $250 deductible) were denied. That came as a surprise for us, even after reading the fine print! When we called to ask for an explanation of benefits, etc. we were simply advertised to again saying that we needed to opt into an even more expensive plan.

I would NOT recommend this insurance company if you've got an average/healthy pet. Waste of money every month.

Was friendly and professional. Helped me with decisions and I didn't feel pressured. So far so good.

Donna was very pleasant and answered all of my questions. She also emailed me a copy of Penney’s policy! Thank you,Mary Boynton

I was not sure what pet insurance to get and who I could trust when applying and once I spoke to Karley I felt reassured that making the decision to join Fetch for the best care of my pet and friend, she sealed the deal. Karley is a very valuable employee to Fetch

I had a great experience speaking with the agent at Fetch Pet Insurance. They answered all of my questions clearly and kept everything easy to understand. The conversation was smooth, and they took the time to make sure I felt comfortable with the information. It was truly a pleasure talking with them.

Justin at Fetch Pet Insurance was absolutely amazing. He helped me through every aspect of getting pet insurance, answered all of my questions thoroughly, and made the entire process a million times better than simply signing up online on my own.

He was knowledgeable, patient, and incredibly helpful from start to finish. I highly recommend calling Fetch and asking to speak with Justin directly if you are considering pet insurance.

100/10, no doubt about it.

I just assumed you would cover more of the bill